Andrew Shaw
Andrew Shaw at BMW of Westlake

Andrew Shaw

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
268 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

12 yrs, 9 mos

4.8

268 Reviews

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268 Reviews of Andrew Shaw

October 20, 2025

Dealership Rating
Employee Rating

As always . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . More

by TarekDbouk
Service Price Transparency
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Recommend Dealer
Yes

October 14, 2025

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Very nice staff. Almost no wait time! Waited a little longer than I would have liked for an appointment for my tire but it wasn’t too terrible and they also let me ad More

by DARWISHDARWISH86
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2025

BMW of Westlake responded

We are glad we could help!

October 13, 2025

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Expected time for service in an out was excellent and appreciated. Also, staff was very professional. More

by DENNYMOCK657
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Recommend Dealer
Yes
Oct 16, 2025

BMW of Westlake responded

We do hope we can be of assistance in the future. Take care!

October 02, 2025

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Employee Rating

At bmw of westlake technicians are intelligent, people at the desk are so professional and knowledgeable to help. There are nothing else that you can really ask for More

by NATEMANSOUR1
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Recommend Dealer
Yes
Oct 05, 2025

BMW of Westlake responded

Hi Nate, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

September 26, 2025

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The people are very nice and I had no problems ever. I have purchased two cars and so far everything is good. More

by JRIVERA36
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Recommend Dealer
Yes

September 20, 2025

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The whole group is very helpful and attentive any time I go there. The sales people are there to assist but are not overbearing and give you space More

by KVMJAME
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Recommend Dealer
Yes
Sep 23, 2025

BMW of Westlake responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2025

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BMW Westlake are very easy to deal with and give great service and always respectful More

by ASNOWDEN0
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Recommend Dealer
Yes
Sep 12, 2025

BMW of Westlake responded

Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2025

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The team was extremely helpful with my issue and made it a seamless experience for me. Top notch service and extremely professional More

by mike.mottola
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Recommend Dealer
Yes

September 02, 2025

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Whenever my car needs service, I know that all of the service staff will do everything they can to get the work done quickly and at a reasonable cost. More

by borysepakush
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Recommend Dealer
Yes

August 29, 2025

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Employee Rating

It’s really a pleasure to take my car to BMW! So organized and efficient in their service! More

by regome33
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Recommend Dealer
Yes
Sep 04, 2025

BMW of Westlake responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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