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Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz | Page 4

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Andrew Saenz

October 08, 2024

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Employee Rating

It’s always a pleasure to visit Galleria BMW. The professionalism and attention to detail is top class. Andrew went out of his way to make sure everything was taken care of. The service here matc More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2024

Galleria BMW responded

Thank you so much for sharing this, Todd! We are so pleased to hear that you always have a professional, attentive, and overall great experience with Andrew and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out to us! We really appreciate you.

October 06, 2024

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Employee Rating

Love this service dept. They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! More

by sonyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

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Oct 07, 2024

Galleria BMW responded

Sonyak, thank you so much for your recommendation and kind words. We are so pleased to hear that we were able to take care of everything you needed. We hope to continue to work with you in the future, and we really appreciate your business and trust!

September 20, 2024

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Great dealership! 2nd vehicle purchased from here and sales and service departments are excellent. Would highly recommend More

by Jlandry
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Billy Herbert , Cody Bowman, Ryan Light

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Sep 23, 2024

Galleria BMW responded

Thank you so much for your repeated business and kind words, Jlandry! We really appreciate your recommendation, and we hope to continue to provide you with great experiences in the future!!

September 12, 2024

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Galleria BMW was attended to our needs and repaired the problem that we had with our car in a timely fashion. Very professional And attentive. Thank you. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 15, 2024

Galleria BMW responded

Scott, Thank you so much for sharing! We are so pleased to hear that we were able to attend to your needs and repair the problem in a timely and professional fashion! Thank you very much for trusting us with your business! We really appreciate you!

August 10, 2024

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The service department is friendly, professional, and completed the service to my car in a timely manner. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Chris Veninga

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Aug 13, 2024

Galleria BMW responded

JJ, We are so pleased to hear that you had a friendly, professional, and timely experience with our service department. Thank you so much for trusting us with your vehicle. We hope to work with you again in the future!

August 04, 2024

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friendly knowledgeable trustworthy reliable and it helps knowing people that work in service will always be there for you More

by samdestin1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Print
Aug 06, 2024

Galleria BMW responded

Thanks so very much for the great review and for your kind words. We will always be here when you need us.

July 28, 2024

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Employee Rating

The customer service is always wonderful. The process is stress free. There are a variety of vehicle selections. I love the service advisor they are very personable. More

by renee.cambrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Billy Herbert

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Aug 01, 2024

Galleria BMW responded

Never any stress here. That would not be fun. We truly love what we do and are so happy when we hear back from our clients. Please know that if you need anything just give us a buzz. Thanks for your trust and the great 5 star review.

July 23, 2024

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Always a delightful experience. Clean, fast and friendly! Will return with no reservations. Great job More

by wcstentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 24, 2024

Galleria BMW responded

Thank you so much for your business and thank you for the great We love to hear when our clients enjoy their experience at Galleria BMW. Thank you for sharing.

July 21, 2024

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Employee Rating

Great Service —diagnose, repair, video work, comfortable & clean waiting area, BMW genius support, Above & Beyond!! More

by patricia.moseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Bryan Lite 5 stars!!

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Jul 22, 2024

Galleria BMW responded

Above and beyond is exactly the way we want to do business. Our customers deserve the best every time. Thank you so much for the great review.

July 21, 2024

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Employee Rating

Billy and Andrew the service advisors are incredible. They are super good at communicating and helping me understand the repairs nessacry for my x3. Great customer service skills. Highly recommend More

by blawler875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert

Print
Jul 22, 2024

Galleria BMW responded

Thanks for the recommendation and thanks for your business. We’re sure you’re loving that X3. It makes us happy to know that we could provide clear communication throughout the process. If there’s ever anything you need, please don’t hesitate to reach out.

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