Andrew Munson

My service advisor Tim Harris was Awesome! He was very attentive. Quick to ask me if I needed assistance. Great social skills. He was very attentive. Quick to ask me if I needed assistance. Great social skills. More

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This dealership uses deceptive business practices. I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but also New contract adding on $29 thousand for Bronco More

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Ed Napleton uses DECEPTION when doing business. I have written letters to Ed Napleton, made appointments to straighten out problems and am financial hardship after Buying a Defective Bronco and hav I have written letters to Ed Napleton, made appointments to straighten out problems and am financial hardship after Buying a Defective Bronco and having it taken to replace with another vehicle. No Response from Ed Napleton Group. Also BBB..29 thousand put on contract for replacement vehicle. Lost everything from Bronco, trade in, 13 thousand cash down, and 6 months of payments $815. New contract has the additional 29 thousand left for Me to pay on JUNK DEFECTIVE BRONCO. I have fought about this since day of New contract and they know this practice is wrong except they get away with Screwing the Customers.Wrote letters to hear nothing. Locked out of my Ford account due to Dealership making false information changes to contract.,except when working with technical support, they got into my account except it was someone else’s account. Fraud is handling that situation except I still can’t get to my account. After 10 1/2 hours I either had to sign Deceptive documents or walk away losing Everything and a car. More

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Great customer service repairs were fast and waiting room was accommodating to my needs and wants was accommodating to my needs and wants More

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I was helped by Bert Abdullah and Anthony Guiliano. Overall , they’re amazing . Very friendly and knowledgeable on everything that was asked. Couldn’t be any happier with purchase Overall , they’re amazing . Very friendly and knowledgeable on everything that was asked. Couldn’t be any happier with purchase More

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I came looking for a specific car it did not meet my needs but Anthony directed me towards another car that might fit my needs and it was a perfect fit. Smooth, quick, easy transaction thank you Anthony needs but Anthony directed me towards another car that might fit my needs and it was a perfect fit. Smooth, quick, easy transaction thank you Anthony and Napleton Ford More

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Don Bros is an amazing employee! He knows so much and treats everyone who walks through the door just as he would his family! Karen is the first bright smile you see as you walk thro He knows so much and treats everyone who walks through the door just as he would his family! Karen is the first bright smile you see as you walk through the door, she’s such a peach! Highly recommend! Always a great experience! More

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I dont like they keep your car for weeks at a time and can't give you a loner car it's sad. can't give you a loner car it's sad. More

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Salesman Stanley was extremely helpful and went the extra mile to ensure that I received the vehicle of my choice and was very patient with me even though I was very picky about what I was buying. He was gre mile to ensure that I received the vehicle of my choice and was very patient with me even though I was very picky about what I was buying. He was great. More

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Working with Ron was magnificent! He was straight to the point, very honest, patient, and didn’t pressure us into anything. The best car deal I’ve ever been through by far. Would high He was straight to the point, very honest, patient, and didn’t pressure us into anything. The best car deal I’ve ever been through by far. Would highly recommend buying from here! More

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