Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton

Andrew Horne | Page 5

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
155 Reviews

Dealership Experience

21 yrs, 5 mos

Industry Experience

31 yrs, 5 mos

Languages Spoken

English English

5.0

155 Reviews

Write a Review

155 Reviews of Andrew Horne

December 04, 2023

Dealership Rating
Employee Rating

Excellent service! As always many thanks to Andy Horne for his expertise and sound advice. More

by Makooi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael D. Hoehman

Dec 06, 2023

Mercedes-Benz of Princeton responded

We are super excited that your Mercedes-Benz service experience was a success, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 01, 2023

Dealership Rating
Employee Rating

My car needed a complicated repair through an extended warranty. Normally this will take a week. Andy who wrote up the repair order was able to get my repair done within 1 day! More

by jimmyfchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2023

Dealership Rating
Employee Rating

Nick made an excellent help and response to my car needs. Very courteous, pleasant and very informative regarding my car needs! More

by Jovita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team!! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 03, 2023

Dealership Rating
Employee Rating

The team at Princeton is exceptionally professional and communicative. They have yet to disappoint in every Service interaction with the store. Andy is our "Go To" guy, and he is just part of an excellen More

by mrliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2023

Dealership Rating
Employee Rating

No responsibly no service just saying back order Don’t do this job if can’t doing it More

by STR PAINTING LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2023

STR PAINTING LLC responded

Don’t go to mercedes service they don’t care you workin they don’t care you need car they don’t care

October 14, 2023

Dealership Rating
Employee Rating

This is the best customer service experience at mercedes dealership I had. Previously been in a different dealership and it's absolutely different, can't compare. I refer all my friends who owns the merce More

by lubomir.dovhaniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2023

Dealership Rating
Employee Rating

Dependable,Friendly dealership. Remind me of “family”.Very helpful and knowledgeable.Treat everyone with respect More

by terrie.whitfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2023

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 26, 2023

Dealership Rating
Employee Rating

The service advisor is very helpful. Great to deal with and always responds to my calls. More

by Abe Darwich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 21, 2023

Dealership Rating
Employee Rating

Always ready for drop-off, friendly and very professional. Was contacted to let me know what was needed beyond the scheduled service once tech had begun work. No hard upsell. More

by Kwd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 13, 2023

Dealership Rating
Employee Rating

Excellent service, on time, and was at the price quoted! 👍 I’ll return for our next maintenance. More

by Oilmandan
Recommend Dealer
Yes
Aug 16, 2023

Mercedes-Benz of Princeton responded

We are happy to hear that Andy, and our service team provided you with a 5 star experience and were able to get you back on the road as quickly as possible!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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