Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton

Andrew Horne | Page 4

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

Contact Me
5.0
158 Reviews

Dealership Experience

21 yrs, 11 mos

Industry Experience

31 yrs, 11 mos

Languages Spoken

English English

5.0

158 Reviews

Write a Review

158 Reviews of Andrew Horne

September 26, 2024

Dealership Rating
Employee Rating

They help me with what I need and there was very nice and polite very much More

by Ora shamam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Thomas Knobloch Sr., Michael D. Hoehman , Rachel Hoehman, Ellyn Levinson

Sep 28, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 06, 2024

Dealership Rating
Employee Rating

Thank you for the service. Thank you for the kindness. The way represents themselves. They one at the way they're gonna receive the customer and in the way you talk to the cust More

by starmand86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2024

Dealership Rating
Employee Rating

THEY ARE VERY HONEST WHEN THEY DIAGNOSE THE PROBLEM, THEY CALLED ME AND EXPLAINED EVERYTHING TO ME, I APPROVED AND THEY WERE NOT CHARGED FOR ANYTHING ELSE More

by ROCKOPAULIELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Lebron

Aug 07, 2024

Mercedes-Benz of Princeton responded

Your review for Ruben and Andy means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 30, 2024

Dealership Rating
Employee Rating

It was an awesome experience and the service was pretty good and in a timely manner. More

by Sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2024

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review for Andy, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 25, 2024

Dealership Rating
Employee Rating

The service department has always been professional to me . Explained all that is necessary to be repaired- reasons and costs. Andy Horne is the best service representative , always respectful and spends the More

by lilmomatoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 07, 2024

Dealership Rating
Employee Rating

Outstanding customer service and maintenance, as always. Many thanks to Mr. Andy Horne, service advisor. More

by Makooi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Agabiti

Jun 11, 2024

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with us. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 26, 2024

Dealership Rating
Employee Rating

I have been a service(mainly) and car-buyer customer since 1977, initially with our 1973 220D. Service department ... top to bottom and especially primary customer-contact personnel ... have been cons More

by raleshirew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Maria Agabiti , Syris Austin, Rachel Hoehman

May 29, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible service review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 06, 2024

Dealership Rating
Employee Rating

Always courteous, professional and efficient. The team at Princeton has never disappointed when taking care of our service needs. More

by mrliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin

May 07, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service experience feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 27, 2024

Dealership Rating
Employee Rating

Very pleased with the recent service on our Mercedes and the staff in the Service Dept. of this Dealership is always professional and easy to work with. More

by RedEscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

Feb 28, 2024

Mercedes-Benz of Princeton responded

We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2024

Dealership Rating
Employee Rating

Professional, personable, efficient. Couldn't ask for a more positive experience. Thanks Andy and Team. More

by Kwd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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