Andres Zavala

Chris Dugovich was an outstanding salesman. He was attentive to my desires for a vehicle and found just what I wanted. He has been very helpful not only in acquiring the truck, but also to me He was attentive to my desires for a vehicle and found just what I wanted. He has been very helpful not only in acquiring the truck, but also to meeting our needs in delivery and follow up! The Koons/Ford employee pricing and discounts made the purchase possible. More

by Moe&Jane Verified Customer Verified Customer

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Koons Ford Annapolis has always treated me well. They communicate well, they fixed my car in a timely manner and they even cleaned it! I will definitely return for service and to buy my next car the They communicate well, they fixed my car in a timely manner and they even cleaned it! I will definitely return for service and to buy my next car there More

by JPOWELL21 Verified Customer Verified Customer

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We paid a large sum of money for services. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. More

by Bphccrp Verified Customer Verified Customer

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The experience was ok, but not as good as I've had in the past at other dealers. After purchasing the vehicle we've have buyer remorse. It's not the car we excepted. past at other dealers. After purchasing the vehicle we've have buyer remorse. It's not the car we excepted. More

by SANDYATSWA Verified Customer Verified Customer

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Nice easy to do business with small dealership. Great customer lounge to use while there Great customer lounge to use while there More

by RANDYSPARROW Verified Customer Verified Customer

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Great experience, Koons is very easy to work with, they are very knowledgeable and always looking out for the customer are very knowledgeable and always looking out for the customer More

by sscharf Verified Customer Verified Customer

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Koons not only had the model I was looking for, they had both options I wanted to drive. There was no pressure in buying anything and the sales professional was happy to answer all my questions. Once I d both options I wanted to drive. There was no pressure in buying anything and the sales professional was happy to answer all my questions. Once I decided to buy, they were amazing, helped with all the questions and took my trade-in, easy peasy (it was in the shop at another dealer). They went way above and beyond to get me into my dream car, all positive and no pressure. More

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Great experience for me, overall. Grandon allard and Koons Ford are the best. And I love my new car. Grandon allard and Koons Ford are the best. And I love my new car. More

by jewithe Verified Customer Verified Customer

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Working with the Koons team was very easy, quick and made the purchase of a new F150 very easy. the purchase of a new F150 very easy. More

by sscharf Verified Customer Verified Customer

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I bought a Lincoln Nautilis 2024. Derrick was outstanding in introducing me to this vehicle! He's extremely knowledgeable, professional and personable! My second visit was with Bri Derrick was outstanding in introducing me to this vehicle! He's extremely knowledgeable, professional and personable! My second visit was with Brian Cunningham who was also very accommodating and professional. He worked with me on the pricing and then had to search and make arrangements for the color I chose to purchase. He kept me updated on the process, and on the day of purchase showed he showed me the lounge and service area and the basics for driving this new vehicle. Andres was also professional and gracious and patient explaining all the necessary documentation. More

by jeanstrucko Verified Customer Verified Customer

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