Alisea Kight
Alisea Kight at Klaben Ford Lincoln

Alisea Kight | Page 6

Quick Lane Assistant Service Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
81 Reviews
5.0

81 Reviews

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81 Reviews of Alisea Kight

January 13, 2025

Dealership Rating
Employee Rating

Never have any issues with dealership or any of the individuals working there. Always helpful and courteous. More

by NOREENCANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn, Gavin Fano , Rachel Wolf

January 11, 2025

Dealership Rating
Employee Rating

They always work quickly, and get you right in and right out. Everyone is really friendly, and I like that they are accommodating and will pick my car up or come to my house if my car needs something More

by Michelle Eddy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline

December 20, 2024

Dealership Rating
Employee Rating

Hello, Alisea Kight and Brandon Bart are always great to work with. Thank you Merry Christmas More

by michelle.bialek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Bart

December 18, 2024

Dealership Rating
Employee Rating

Ali was great and very helpful! ! I was able to get my jeep fixed and little hassle. More

by ashes1585
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Tenney

December 18, 2024

Dealership Rating
Employee Rating

Dealing with Ali Kight is a pleasure. Customer service is second to none at Quick Lane, I've been going there for over 10 years and they don't disappoint. More

by CHRISTOPHER_A_COOLEY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alisea Kight

December 16, 2024

Dealership Rating
Employee Rating

Brandon is awesome! I never have any problems at quicklane and highly recommend this place More

by Raewolford
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 09, 2024

Dealership Rating
Employee Rating

Kim Wolfram is a dedicated customer service advocate. When bringing a vehicle for service she makes the process quick and easy. Keeps you in the loop at all phases of service process! Thank you! More

by Joe
Service Price Transparency
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Recommend Dealer
Yes

December 07, 2024

Dealership Rating
Employee Rating

I’ve been coming there years now. Bruce Caudill is an old friend of mine! The past couple of visits I haven’t been impressed with the work on my car. I’m just being honest! More

by jsbrech
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Klaben Ford Lincoln responded

Thank you for for the taking the time to share your feedback about your recent experience with us! We use feedback, like the kind you provided, to tailor our service to the expectations of our customers. Clearly, we did not live up to your service expectations and for that I am truly sorry. I would very much like to discuss with you the details of your recent service visits. Your insight and feedback would be invaluable in shaping our service experience for the future. Please feel free to contact me at any time to discuss this. Sincerely, Jeremy Webster Service Manager Quick Lane of Kent (330)593-6800 jwebster@quicklanekent.com

November 26, 2024

Dealership Rating
Employee Rating

Courteous and professional. I Have made appointments in the past and things went smooth. When visiting the service center Ali was great! Purchased 4 Tires and they were invoiced More

by Jerry
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

Ali is super friendly and easy to work with. She found me a great deal on tires when I needed them. More

by Revmmg
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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