Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
915 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

15 yrs, 3 mos

Languages Spoken

English English

4.8

915 Reviews

Write a Review

915 Reviews of Alex Marcel

October 17, 2025

Dealership Rating
Employee Rating

On September 29,2025, I brought my car in for service, and Alex was helpful and patient. Outstanding service provided by Alex. He was easy to deal with and explained all aspects of the service. I am pleas More

by sosamsab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2025

Dealership Rating
Employee Rating

Everything was done in a timely and professional manner. It is a shame Honda doesn't sell brand new 2009's. I would buy ten. More

by lynbrookrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and noting the professionalism and efficiency of the team. Please reach out if there’s anything else we can do for you.

October 13, 2025

Dealership Rating
Employee Rating

Very clear and courteous communication regarding the service that was to be performed by the shop. More

by aqueen2kings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the team for their clear communication and courteous service. Please reach out if there’s anything else we can do for you.

October 13, 2025

Dealership Rating
Employee Rating

I didn’t like the service. Didn’t want to replace my rims and tires. More

by ebuniluyomade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 14, 2025

Honda of Valley Stream responded

We are confused by this review. Our records show that we completed two open recalls. We do not show that we replaced any tires or rims on your vehicle. Please reach out to our assistant service manager, Tony Vicente, at 516-285-6655, ext. 126 to further discuss your review.

October 07, 2025

Dealership Rating
Employee Rating

Friendly , knowledgeable , Terry clean place , first time at dealer . I waited . What he told me is the time I waited for car More

by rhealx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Oct 08, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Terry for providing friendly and reliable service. Please reach out if there’s anything else we can do for you.

October 07, 2025

Dealership Rating
Employee Rating

The dealership was very clean and organized. Alex was an excellent agent and kept me informed about the progress of my car at all times. My visit was not as long as inspected which made it even More

by mrsiolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Alex for keeping you updated and making your visit efficient and pleasant. Please reach out if there’s anything else we can do for you.

October 01, 2025

Dealership Rating
Employee Rating

Alex Marcel was very friendly and pleasant. He answered all my questions and kept me informed with what was going on with my car. More

by LIL_SQUIRREL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Alex Marcel for his helpful communication and support. Please reach out if there’s anything else we can do for you.

October 01, 2025

Dealership Rating
Employee Rating

Alex went above andabove to keep me informed and was very helpful with future reccomedations. Nice More

by yolanda_stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Honda of Valley Stream responded

Hi Yolanda, thank you for sharing your experience and recognizing Alex for keeping you updated and providing helpful recommendations. Please reach out if there’s anything else we can do for you.

September 25, 2025

Dealership Rating
Employee Rating

Alex Marcel and the hard working people at the service department are nothing short of amazing. We would definitely recommend Honda of Valley Stream. More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Sep 26, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Alex Marcel and the service team for their outstanding support. Please reach out if there’s anything else we can do for you.

September 21, 2025

Dealership Rating
Employee Rating

Service was excellent. My advisor explained the services I needed.and I was out on time More

by MARCELALYSSA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and pointing out how well your advisor guided you and kept everything on schedule. Please reach out if there’s anything else we can do for you.

1
...

Dealership Inventory (300 Vehicles)

used 2023 Honda Passport car, priced at $29,995
2023 Honda Passport
used
Crystal Black Pearl exterior
Automatic
AWD
used 2023 Honda HR-V car, priced at $24,500
2023 Honda HR-V
used
Modern Steel Metallic exterior
Variable
AWD
used 2022 Honda HR-V car, priced at $21,000
2022 Honda HR-V
used
Aegean Blue Metallic exterior
Variable
AWD
used 2022 Honda CR-V car, priced at $28,500
2022 Honda CR-V
used
Platinum White Pearl exterior
Variable
AWD
used 2024 Honda Civic Sedan car, priced at $25,000
2024 Honda Civic Sedan
used
Morning Mist Metallic exterior
Variable
FWD
used 2022 Honda Pilot car, priced at $29,000
2022 Honda Pilot
used
Platinum White Pearl exterior
Automatic
AWD