

Dealership Experience
12 yrs, 2 mos
Industry Experience
14 yrs, 9 mos
Languages Spoken
English
855 Reviews
Write a Review855 Reviews of Alex Marcel
March 28, 2025
The staff is always very professional and kind, I always have a great experience when I take my car. have a great experience when I take my car. More
Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez
March 26, 2025
My experience at Honda service was excellent! The staff is amazing, always a pleasure to deal with. The staff is amazing, always a pleasure to deal with. More
Other Employees Tagged: Briyanna Jones
March 21, 2025
I asked a question about why you suggested I replace my compliance bushings. Unfortunately it was not clear. I would love to speak to a Manager so that they can explain it to me. Kevin told me I should compliance bushings. Unfortunately it was not clear. I would love to speak to a Manager so that they can explain it to me. Kevin told me I should wait about 90,000 miles. More
Other Employees Tagged: Willie Mejia, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez
March 20, 2025
Every person treated me Like their only customer,from start to finish,just excellent service start to finish,just excellent service More
Other Employees Tagged: Clara Torres
March 19, 2025
Last month, I visited the Honda dealership with an issue concerning my windshield wipers, and I was thoroughly impressed with the exceptional service provided by Service Manager Tony Vicente. Despite his bu concerning my windshield wipers, and I was thoroughly impressed with the exceptional service provided by Service Manager Tony Vicente. Despite his busy schedule, Tony took the time to personally address my concern, demonstrating a genuine commitment to customer satisfaction. His friendly demeanor and willingness to help made the entire experience seamless and stress-free. I was particularly impressed with how quickly the issue was resolved, a testament to Tony's efficiency and dedication to his work. Tony's outstanding service has earned my loyalty to the dealership, and I highly recommend him to anyone seeking top-notch assistance. Please extend my gratitude to Tony for his outstanding work, and I look forward to continuing to do business with the dealership. More
March 18, 2025
Always great service and Alex Marcel always gives me options on what is crucial and what is necessary to do for the longevity of my vehicle. Alex is very thorough and professional He is also very easy t options on what is crucial and what is necessary to do for the longevity of my vehicle. Alex is very thorough and professional He is also very easy to talk to. He always has a smile. On the facility it self, I have one suggestion is that the cars be washed after the service is done...even without asking. The facility is clean and the system works so well. Clara is a very professional and nice person to work with as well. I see her whenever Alex Marcel is not there. More
Other Employees Tagged: Clara Torres
March 13, 2025
Brought car in for recall. Marcel and Willie polite and accommodating. Huge difference from my last visit to Valley Stream. Swore I would never come back but I needed to do t Marcel and Willie polite and accommodating. Huge difference from my last visit to Valley Stream. Swore I would never come back but I needed to do the recall and was impressed with these 2 employees. More
Other Employees Tagged: Willie Mejia
March 12, 2025
V e r y g o o d s e r v i c e *************** More
Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez
March 11, 2025
Having Honda of Valley Stream’s Advisor Alex Marcel is a guarantee that your vehicle is in good hands. This person is professional, knowledgeable, honest and has a good sense of humor. I have been relying o guarantee that your vehicle is in good hands. This person is professional, knowledgeable, honest and has a good sense of humor. I have been relying on Mr. Marcel and Honda of Valley Stream car technicians for nearly a decade - without disappointment. In fact, if Honda of Valley Stream takes non-Honda branded cars, go there if you want your vehicle to perform at its best! More