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Alex Marcel

Overview Reviews (959) Inventory (282)

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Alex Marcel

Alex Marcel | Page 61

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

959 Reviews

Overview Reviews (959) Inventory (282)

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English

4.8

959 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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959 Reviews of Alex Marcel

September 10, 2022

Dealership Rating

Employee Rating

Thank you for always making the customer a priority and great service. Marcel is always so helpful. Yolanda great service. Marcel is always so helpful. Yolanda More

by YOLANDAMARRERO

Verified Customer

Customer Service

Recommend Dealer

Yes

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Sep 14, 2022 -

Honda of Valley Stream responded

Yolanda - thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

September 08, 2022

Dealership Rating

Employee Rating

My car was serviced in good time, and I am grateful. Just what was needed was done. Just what was needed was done. More

by PBANKSTOLBERT

Verified Customer

Recommend Dealer

Yes

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Oct 10, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream! We appreciate the recommendation and look forward to working with you again in the future!

September 06, 2022

Dealership Rating

Employee Rating

Not very honest- I was told my car is too old- not good wow wow wow wow More

by doverst76

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Willie Mejia

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Sep 14, 2022 -

Honda of Valley Stream responded

We apologize your experience at Honda of Valley Stream was unsatisfactory. Please reach out to me directly at your earliest convenience and we'll ensure you have a pleasurable shopping experience. I will deal with you directly. Sincerely, Jay Rosenthal, General Manager, 516 341-7217, jrosenthal@hondaofvalleystream.com

September 01, 2022

Dealership Rating

Employee Rating

Exceptionally professional, thorough and value priced. Definitely the best Honda dealership I have ever dealt with. Definitely the best Honda dealership I have ever dealt with. More

by AGEERVC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

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Sep 02, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

August 31, 2022

Dealership Rating

Employee Rating

Experience was quick and efficient. All of my concerns were addressed. Staff efficient and friendly. All of my concerns were addressed. Staff efficient and friendly. More

by MARYBETHRADDAY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 02, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

August 30, 2022

Dealership Rating

Employee Rating

Service ce too expensive and it took a long time to wait. Even with appointment. Even with appointment. More

by SOCIALWORKJ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 02, 2022 -

Honda of Valley Stream responded

We appreciate your feedback and taking the time to rate and review Honda of Valley Stream.

August 29, 2022

Dealership Rating

Employee Rating

Marcel provided excellent service and the staff was very friendly .I will continue to use this service center. friendly .I will continue to use this service center. More

by NAZIMAALLY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Sep 02, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

August 23, 2022

Dealership Rating

Employee Rating

I hadn’t been to this dealership for service in a number of years, and was surprised that their timelines were so off. It took almost two days to diagnose an issue, and when promised a pickup time, I had t of years, and was surprised that their timelines were so off. It took almost two days to diagnose an issue, and when promised a pickup time, I had to wait an extra hour because service was never started. Great facility, but better focus is needed. More

by keithwjac

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 26, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

August 22, 2022

Dealership Rating

Employee Rating

Everything went well, my advisor was wonderful. The people at the dealership are every nice. The people at the dealership are every nice. More

by KGAB1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 22, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

August 17, 2022

Dealership Rating

Employee Rating

Great service offered by Honda of Valley Stream Service Department no will continue to return for my routine car service. Department no will continue to return for my routine car service. More

by alleyneai

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 22, 2022 -

Honda of Valley Stream responded

Thank you for taking the time to review and rate Honda of Valley Stream and the 5-stars! We appreciate it and we look forward to working with you again in the future!

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