Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 53

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

April 19, 2023

Dealership Rating
Employee Rating

Everything was perfect. I and out quick. Kept appointment time. Antwan is a gentleman. Thank you More

by imganz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

Apr 20, 2023

Honda of Valley Stream responded

Honda of Valley Stream prides itself on a job well done! We appreciate you letting us know how we did and please reach out if you need anything.

April 19, 2023

Dealership Rating
Employee Rating

The service team was great as usual, but the tires on by Nov 2020 Civic needed replacing after less than 30,000 miles. I drive 200 miles a week on nice Nassau County, NY roads. So corporate Honda uses cheap More

by JOEYDLX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Honda Corporate

Apr 20, 2023

Honda of Valley Stream responded

We thank you for the good review. Please let us know if there is anything that Honda of Valley Stream can do for you in the future.

April 19, 2023

Dealership Rating
Employee Rating

Marcel and the ladies at the desk are all super! The mechanics all care and try to help us! More

by DEANKATHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez

Apr 20, 2023

Honda of Valley Stream responded

Thank you for the amazing review! We are so happy that our team could take great care of you. Please reach out if you need anything!

April 19, 2023

Dealership Rating
Employee Rating

Marcel and the ladies at the desk are all super! The mechanics all care and try to help us! More

by DEANKATHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez

Apr 20, 2023

Honda of Valley Stream responded

Thank you for the amazing review! We are so happy that our team could take great care of you. Please reach out if you need anything!

April 18, 2023

Dealership Rating
Employee Rating

I was completely happy and satisfied with the service from Honda of valley stream. Job well done. More

by lionelprasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Honda of Valley Stream responded

Happy customers are our first goal. Thank you for telling us how we did. We appreciate it and look forward to seeing you again.

April 14, 2023

Dealership Rating
Employee Rating

Honda omg I love them, Marcel in the service department everybody should go to him he’s the best and he’s a people’s person…………I am keeping my car because of the service I get More

by Angela aka Shaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Apr 17, 2023

Honda of Valley Stream responded

Angela - Honda Of Valley Stream LOVES a happy customer. Service done right and with a smile from knowledgeable staff - these are our goals. Thank you for complimenting Marcel - we will pass it along. Please let us know what else we can do for you.

April 13, 2023

Dealership Rating
Employee Rating

Service advisor was knowledgeable and very helpful. Mr Marcel is honest and great at what he does. More

by lionelprasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2023

Honda of Valley Stream responded

Thank you for the kind words and excellent review. Marcel is a very hard worker and deserves all the compliments he can get. Let us know if there is anything else we can do for you.

Apr 14, 2023

lionelprasad responded

My previous service I told the service manager I can hear a heavy rolling sound and she said my tires are bad and need to be replaced. I did and the sound is even getting worse. I paid for diagnostic and the problem was not solve. Can you help please.

April 13, 2023

Dealership Rating
Employee Rating

They let you know you’re apart of the Honda hustle… but not the family. More

by BUMBLIN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 14, 2023

Honda of Valley Stream responded

Honda of Valley Stream is very interested with following up with you. Please message us with your complete name and contact information so that we may follow up with you on this review. Thank you!

April 12, 2023

Dealership Rating
Employee Rating

Service representative was polite, professional and my car was serviced promptly! Thanks for your excellent customer service! More

by nmwollaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Calderone , Rich Billingsley

Apr 13, 2023

Honda of Valley Stream responded

We are so happy that you were taken good care of. Customer care is first in our book. We want to make sure you are happy and informed and that your car is in top running condition. Let us know if you need anything. See you next time!

April 10, 2023

Dealership Rating
Employee Rating

Service starts as soon as you pull up. You get greeted, car gets inspected then you speak with the service writer. Everything runs smooth and quickly. Everyone is polite and courteous More

by CMOM9812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Billingsley, Jerry Lancaster

Apr 11, 2023

Honda of Valley Stream responded

Thank you for the kind words and 5-stars. We look forward to working with you again.

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