Dealership Experience
11 yrs, 10 mos
Industry Experience
14 yrs, 5 mos
Languages Spoken
English
782 Reviews
Write a Review782 Reviews of Alex Marcel
December 21, 2024
things were very well done I do not have any complain about the service received about the service received More
Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez
December 20, 2024
Marcel was extremely knowledgeable and helpful in helping me resolve my issue in a timely manner . I will definitely ask for him the next time I bring my car to Honda for service ! me resolve my issue in a timely manner . I will definitely ask for him the next time I bring my car to Honda for service ! More
December 18, 2024
Kevin is extremely knowledgeable and helpful. The parts department provided excellent customer service and was not condescending when discussing a new battery for our car. The parts department provided excellent customer service and was not condescending when discussing a new battery for our car. More
Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones
December 18, 2024
I couldn’t get my answer I was looking for struts replace , I still don’t know how much would cost me replacing struts. They gave me huge list of issue. replace , I still don’t know how much would cost me replacing struts. They gave me huge list of issue. More
Other Employees Tagged: Clara Torres, Brandon Martinez
December 17, 2024
Marcel was amazing. He kept his word on when he would get back to me and when I would receive my vehicle. Most service centers tell you they will call or text you and NE He kept his word on when he would get back to me and when I would receive my vehicle. Most service centers tell you they will call or text you and NEVER do. But Marcel did. I received my truck when he said I would have it and he even helped me learn additional details about my vehicle. More
December 17, 2024
Why do I need to sit around and wait for my service to be completed???? And no, I don't need a one-way ride and then pay Uber to get back to you!! You need to learn a thing or two from Tesla. They take completed???? And no, I don't need a one-way ride and then pay Uber to get back to you!! You need to learn a thing or two from Tesla. They take your car and give you $50 for Uber rides which is enough for a round trip. It was a disaster. You just sit like an idiot and wait for your service to be completed!! This is not 2004!! we are in 2024, please upgrade your service! More
December 11, 2024
I only come here for my cars needs. The service and people here are awesome! Keep up the great work! The service and people here are awesome! Keep up the great work! More
Other Employees Tagged: Clara Torres
December 11, 2024
The service department did something to my heating system that caused it to not work properly. that caused it to not work properly. More
Other Employees Tagged: Willie Mejia, Clara Torres, Briyanna Jones, Mark Skawinsky