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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
926 Reviews

Dealership Experience

12 yrs, 10 mos

Industry Experience

15 yrs, 5 mos

Languages Spoken

English English

4.8

926 Reviews

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926 Reviews of Alex Marcel

December 08, 2025

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Employee Rating

Mr. Marcel helped me navigate some difficult ( for me at least) insurance aspects to my claim. The work was done well and with his help it all got sorted out. He was patient and kind and effective. More

by tondrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2025

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We’re glad to hear Marcel guided you through the insurance details and helped everything come together smoothly. Please reach out if you need anything.

December 04, 2025

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Employee Rating

This dealership was on point with timing professionalism and clean welcoming environment. They were great More

by Jolmazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Dec 05, 2025

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We’re glad to hear the team provided timely, professional support in a comfortable setting. Please reach out if you need anything.

November 26, 2025

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Employee Rating

AAA truck driver was able to come quickly to my house to open my car door since I forgot my keys inside More

by HIRAAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Dec 01, 2025

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We’re glad the help you needed arrived quickly and got you back into your car without trouble. Please reach out if you need anything.

November 25, 2025

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Employee Rating

Been a customer of this dealership for more than 25 years. Have always found them honest when service needs are required. More

by ZC30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh, Briyanna Jones

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Nov 26, 2025

Honda of Valley Stream responded

Hi there, thank you for your loyalty and for sharing this! We’re glad to know you’ve consistently felt confident in the team’s honesty and care over so many years. If you ever need anything, please reach out.

November 24, 2025

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Employee Rating

Great people with a great attitude and personality Excellent customer service No complaints so far for the past two years I been going there everything is fine for me thank you very much for the se More

by SCHILLO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Nov 24, 2025

Honda of Valley Stream responded

Hi there, thank you for your kind review and for being with us over the past couple of years. We’re so glad you’ve consistently had positive visits and that our team continues to make you feel well cared for. If you ever need anything, please reach out.

November 18, 2025

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Employee Rating

Great dealership I’ve been using them for over 10 years, courteous kind, and knowledgeable More

by TOC245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Nov 18, 2025

Honda of Valley Stream responded

Hi there, Thank you for the amazing review and for your loyalty over the past 10+ years! We’re truly grateful for your continued trust and kind words about our team. Please reach out if there’s anything else we can help with!

November 17, 2025

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Employee Rating

Their prices to fix your car is insane, the good thing is that they dont fix it whitout asking you first incase you wanna take it elsewhere, the staff are nice and their waiting area is nice and clean and th More

by jackie160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Nov 17, 2025

Honda of Valley Stream responded

Hi Jackie, thank you for taking the time to share your thoughts with us. We’re glad to hear that our team treated you well, kept communication clear, and made your wait comfortable. We understand concerns about repair costs and appreciate you mentioning it. If you ever need anything or have questions about future service options, please reach out.

November 10, 2025

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Employee Rating

My experience with Alex Marcel was excellent. Everything was explained with clear detail. He is a professional in every way. I am very pleased with the service on my vehicle. Thank you. More

by vwright7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh

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Nov 11, 2025

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re delighted to hear that Alex provided clear communication and professional care during your visit. Please don’t hesitate to call if there’s ever anything you need.

November 10, 2025

Dealership Rating
Employee Rating

Service was quick and fast. Communication was through text messages letting me know my car status More

by jasbrabham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 11, 2025

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re glad to hear that your service was completed efficiently and that our updates kept you well informed throughout the process. Please don’t hesitate to call if there’s ever anything you need.

October 26, 2025

Dealership Rating
Employee Rating

Mr. Alex Marcel' experience and knowledge were very helpful to fix the issue in my car. Job well done. More

by al1
Recommend Dealer
Yes
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Oct 27, 2025

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re glad to hear that Alex’s expertise helped resolve the issue with your car efficiently. Please don’t hesitate to call if there’s ever anything you need.

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