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Albert Rosales

Overview Reviews (93) Inventory (926)

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Albert Rosales

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Albert Rosales

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.8

93 Reviews

Overview Reviews (93) Inventory (926)

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English

Spanish

4.8

93 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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93 Reviews of Albert Rosales

November 19, 2024

Dealership Rating

Employee Rating

Albert went above and beyond to ensure we received what we were looking for. He exceeded our expectations. we were looking for. He exceeded our expectations. More

by brenda.flores94

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled that Albert gave you such a wonderful car-buying experience, Brenda! Congratulations on your new Honda, and we're pleased that we could help you out. See you next time!

November 16, 2024

Dealership Rating

Employee Rating

They are really nice, Alberto the sales man he treat me real good. Thanks honda of cerritos. real good. Thanks honda of cerritos. More

by cnybri

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda! We're pleased that Alberto could be there for you. Thanks so much, and we can't wait to see you again!

November 04, 2024

Dealership Rating

Employee Rating

From the moment I stepped onto the lot, to driving my new civic off the lot, I couldn’t be more impressed with the service I was provided. Everyone was so helpful and made the process of leading my new civic civic off the lot, I couldn’t be more impressed with the service I was provided. Everyone was so helpful and made the process of leading my new civic quick and painless. Thank you Albert, Ramzi, and Linda for everything! You all are amazing! More

by cox.christopher98

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Linda Ly

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Nov 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

What a wonderful review, Christopher! We're so pleased that your car-buying experience for a new Honda Civic went so well. We'll let Albert, Ramzi, and Linda know about your kind words. When you need a service appointment, feel free to schedule it online. Thank you!

October 22, 2024

Dealership Rating

Employee Rating

Good good good Good good good Good good good Good good good Good good good Good good good good Good good good Good good good More

by dalarsconas5455dss

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

dalarsconas5455ds, seeing your five-star review is fantastic! We're thrilled to know your experience at our dealership went smoothly. Thanks so much for visiting us!

October 19, 2024

Dealership Rating

Employee Rating

Dealer should of had more crv touring hybrids on the lot Only had one Weak for the largest dealer in the United States Only had one Weak for the largest dealer in the United States More

by Dvenablee320

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pedro Serrano

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Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us. We strive to provide one of the largest inventory selections, unfortunately they change daily throughout the day. We value your business and your time, and we want to thank you for taking the time to provide feedback. If there is anything else we can assist you with, please contact us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 18, 2024

Dealership Rating

Employee Rating

Very nice and friendly/ professional staff. I appreciated the easygoing attitude it made me comfortable and relaxed I appreciated the easygoing attitude it made me comfortable and relaxed More

by jsavoy72

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Magana

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Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for providing positive feedback and leaving a five-star review! We appreciate you sharing with us your experience.

October 14, 2024

Dealership Rating

Employee Rating

My experience was great. I needed to trade in my lease and I left with a new Honda civic sport. I needed to trade in my lease and I left with a new Honda civic sport. More

by nomikadetz

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mazen Abdeh, Susanna Yim, Neal Abolssedgh, Pedro Serrano, Michael Villanueva, Adam Pacheco, David Gutierrez , Neal Abolssedgh

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Oct 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! We hope to welcome you back for any of your future car needs.

October 12, 2024

Dealership Rating

Employee Rating

Very nice people, they help you with everything you need, and very friendly, give you good apr. need, and very friendly, give you good apr. More

by deyallanes25

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Meysam Kaed

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Oct 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review! We’re here whenever you need us.

October 10, 2024

Dealership Rating

Employee Rating

Albert was very knowledgeable and attentive. He made the buying experience stress free and very easy. The financial manager was awesome as well. We were so impressed that we bought a second vehi He made the buying experience stress free and very easy. The financial manager was awesome as well. We were so impressed that we bought a second vehicle a couple of weeks later. Thank you!! More

by jwoodruff3333

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hossain Ahmed

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Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a great experience with us! Looking forward to seeing you again.

October 10, 2024

Dealership Rating

Employee Rating

Albert provided amazing help and led us to getting the best deal we possibly good. Great service, great experience and amazing salesman. best deal we possibly good. Great service, great experience and amazing salesman. More

by jonvill7743

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Oct 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful review! We're always here for you if you need anything.

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2025 Honda Civic | new

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new

White exterior

Automatic

Front-wheel Drive

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2025 Honda Passport | new

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Albert Rosales

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

93 Reviews of Albert Rosales

Dealership Inventory (926 Vehicles)

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