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Albert Rosales
Albert Rosales at Norm Reeves Honda Superstore Cerritos
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Albert Rosales

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.8
97 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

3 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

97 Reviews

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97 Reviews of Albert Rosales

February 18, 2025

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Employee Rating

Staff is so welcoming. I absolutely loved working with Albert, Jesus, and Amir. They all did amazing making me feel comfortable as a first time buyer. More

by Valerie Becerra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Galeana , Amir

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Feb 18, 2025

Norm Reeves Honda Superstore Cerritos responded

What an awesome picture, Valerie! Congratulations on your new Honda purchase and your first time buying one. We're sure that Albert, Jesus, and Amir enjoying sharing this momentous occasion with you. If you decide you'd like to jazz up your car with accessories, give us a call. Thank you!

February 08, 2025

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Employee Rating

Las personas que me atendieron son muy amables, son muy atentos, claro quieren vender sus productos, pero en general son agradables. More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Montoya

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Feb 10, 2025

Norm Reeves Honda Superstore Cerritos responded

Nos complace saber que tu experiencia comprando tu nuevo Honda fue buena, José. Como nos preocupamos por nuestros clientes, nos gustaría saber qué podemos hacer para que tu próxima visita sea de cinco estrellas. Por favor, contáctanos cuando tengas la oportunidad. ¡Gracias! Kevin Harris | Gerente de Relaciones con los Clientes | 562-345-9100 | kevin.harris@normreeves.com

January 20, 2025

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Employee Rating

Great dealership with great people, glad to have gotten my car here, very helpful and very informative. More

by Benji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Chandika De Silva

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Jan 21, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review, Benji! We’re so glad you found our team helpful and informative. If you need anything in the future or know someone shopping for a car, we’d love to assist.

December 31, 2024

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Employee Rating

It was a great service I recommend going to do the service there with u guys More

by Miguelzuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Tabatabai, Darrell Pork, Shawn Shahnawaz, Kash Varzandeh, Susanna Yim, Jose Rodriguez, Pedro Serrano, Michael Villanueva, Adam Pacheco

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Dec 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks, Miguel! We appreciate your positive feedback for our service team and look forward to helping you maintain your vehicle for many miles to come.

December 29, 2024

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Employee Rating

I wanted to let you know how amazing Albert was during my recent purchase of my Honda Civic Sport. He went above and beyond to make the car-buying experience smooth and enjoyable. He was incredibly knowledge More

by hectorj896
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Hi Hector, Thank you for sharing your wonderful experience with Albert! It’s fantastic to hear how his knowledge, patience, and attentiveness made your Honda Civic Sport purchase so enjoyable. Albert’s commitment to ensuring his customers feel confident and cared for truly shines through, and we’re proud to have him on our team. Your kind words mean so much to us, and we’ll be sure to share them with Albert. Enjoy your new Civic Sport—it’s a fantastic choice!

November 19, 2024

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Albert went above and beyond to ensure we received what we were looking for. He exceeded our expectations. More

by brenda.flores94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 20, 2024

Norm Reeves Honda Superstore Cerritos responded

We're thrilled that Albert gave you such a wonderful car-buying experience, Brenda! Congratulations on your new Honda, and we're pleased that we could help you out. See you next time!

November 16, 2024

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Employee Rating

They are really nice, Alberto the sales man he treat me real good. Thanks honda of cerritos. More

by cnybri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda! We're pleased that Alberto could be there for you. Thanks so much, and we can't wait to see you again!

November 04, 2024

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Employee Rating

From the moment I stepped onto the lot, to driving my new civic off the lot, I couldn’t be more impressed with the service I was provided. Everyone was so helpful and made the process of leading my new civic More

by cox.christopher98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

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Nov 04, 2024

Norm Reeves Honda Superstore Cerritos responded

What a wonderful review, Christopher! We're so pleased that your car-buying experience for a new Honda Civic went so well. We'll let Albert, Ramzi, and Linda know about your kind words. When you need a service appointment, feel free to schedule it online. Thank you!

October 22, 2024

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Employee Rating

Good good good Good good good Good good good Good good good Good good good Good good good More

by dalarsconas5455dss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2024

Norm Reeves Honda Superstore Cerritos responded

dalarsconas5455ds, seeing your five-star review is fantastic! We're thrilled to know your experience at our dealership went smoothly. Thanks so much for visiting us!

October 19, 2024

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Employee Rating

Dealer should of had more crv touring hybrids on the lot Only had one Weak for the largest dealer in the United States More

by Dvenablee320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Serrano

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Oct 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us. We strive to provide one of the largest inventory selections, unfortunately they change daily throughout the day. We value your business and your time, and we want to thank you for taking the time to provide feedback. If there is anything else we can assist you with, please contact us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

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