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Albert Rosales
Albert Rosales at Norm Reeves Honda Superstore Cerritos
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Albert Rosales

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.8
102 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

102 Reviews

Write a Review

102 Reviews of Albert Rosales

March 25, 2025

Dealership Rating
Employee Rating

That’s the first time for my choose your dealer and I looked around under the raining time I drive through with out asked any body and i saw one car I selected it . After that I hope and believe that car More

by sotheanguon85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Nouri, Thearon Armstead

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Mar 26, 2025

Norm Reeves Honda Superstore Cerritos responded

We’re grateful you chose us and are pleased to hear your instincts led you to the right car. Your unique journey inspires us to keep delivering a service that feels as personal as it is professional. Thanks for trusting us with your automotive needs!

March 02, 2025

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Employee Rating

Very friendly and welcoming. Answered all questions and concerns regarding the car we were interested in. More

by jenniem66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie

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Mar 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda, Jennie! We hope that we could prepare you for ownership of your car. If any issues arise, you can give our service department a call or schedule an appointment online. Thanks so much!

February 27, 2025

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Employee Rating

I had a great experience with my other car I purchased at this dealer. This time it was ok. I felt sales was very pushy on trying to make their commission when we tried to negotiate. I understand they need t More

by bherrera87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 28, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda! We understand your frustration regarding the expired coupons for oil changes. We regularly offer service specials on routine maintenance needs like oil changes on our website. If you would like to discuss the oil change matter in further detail, please call or email us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

February 22, 2025

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Employee Rating

he was professional Mr Albert Rosales Im so happy with my car Thank you so much More

by ritacrespo1974@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 24, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Rita! We're pleased that Albert could steer you in the right direction. We will be happy to see you at your first service appointment when you're ready. Thanks so much!

February 22, 2025

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Employee Rating

Best salesmen ever! Great experience and highly recommend this two guys. Loving my car so much. More

by Valerie Becerra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Galeana

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Feb 24, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you nothing but happy travels in your new Honda, Valerie! Our sales team will be so thrilled to read your review. We appreciate the feedback. Remember to schedule your first service visit online. Thank you!

February 18, 2025

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Employee Rating

Staff is so welcoming. I absolutely loved working with Albert, Jesus, and Amir. They all did amazing making me feel comfortable as a first time buyer. More

by Valerie Becerra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Galeana , Amir

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Feb 18, 2025

Norm Reeves Honda Superstore Cerritos responded

What an awesome picture, Valerie! Congratulations on your new Honda purchase and your first time buying one. We're sure that Albert, Jesus, and Amir enjoying sharing this momentous occasion with you. If you decide you'd like to jazz up your car with accessories, give us a call. Thank you!

February 08, 2025

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Employee Rating

Las personas que me atendieron son muy amables, son muy atentos, claro quieren vender sus productos, pero en general son agradables. More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Montoya

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Feb 10, 2025

Norm Reeves Honda Superstore Cerritos responded

Nos complace saber que tu experiencia comprando tu nuevo Honda fue buena, José. Como nos preocupamos por nuestros clientes, nos gustaría saber qué podemos hacer para que tu próxima visita sea de cinco estrellas. Por favor, contáctanos cuando tengas la oportunidad. ¡Gracias! Kevin Harris | Gerente de Relaciones con los Clientes | 562-345-9100 | kevin.harris@normreeves.com

January 20, 2025

Dealership Rating
Employee Rating

Great dealership with great people, glad to have gotten my car here, very helpful and very informative. More

by Benji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Chandika De Silva

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Jan 21, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review, Benji! We’re so glad you found our team helpful and informative. If you need anything in the future or know someone shopping for a car, we’d love to assist.

December 31, 2024

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Employee Rating

It was a great service I recommend going to do the service there with u guys More

by Miguelzuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Tabatabai, Darrell Pork, Shawn Shahnawaz, Kash Varzandeh, Susanna Yim, Jose Rodriguez, Pedro Serrano, Michael Villanueva, Adam Pacheco

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Dec 31, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks, Miguel! We appreciate your positive feedback for our service team and look forward to helping you maintain your vehicle for many miles to come.

December 29, 2024

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Employee Rating

I wanted to let you know how amazing Albert was during my recent purchase of my Honda Civic Sport. He went above and beyond to make the car-buying experience smooth and enjoyable. He was incredibly knowledge More

by hectorj896
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Dec 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Hi Hector, Thank you for sharing your wonderful experience with Albert! It’s fantastic to hear how his knowledge, patience, and attentiveness made your Honda Civic Sport purchase so enjoyable. Albert’s commitment to ensuring his customers feel confident and cared for truly shines through, and we’re proud to have him on our team. Your kind words mean so much to us, and we’ll be sure to share them with Albert. Enjoy your new Civic Sport—it’s a fantastic choice!

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