Albert McLing
Albert McLing at Klamath Falls Toyota

Albert McLing

Express Lube

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.9
88 Reviews
4.9

88 Reviews

Write a Review

88 Reviews of Albert McLing

February 05, 2025

Dealership Rating
Employee Rating

Donnie was amazing to work with and made sure that I was able to get my truck back quickly. He was also understanding of my busy schedule and kept following up with me to ensure that I got the work done. No More

by Valerie 134
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

Feb 06, 2025

Klamath Falls Toyota responded

Thank you, Valerie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 04, 2025

Dealership Rating
Employee Rating

Very fast n professional services, he checked everything n gave recommendations. He was very nice. More

by betty18839
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

Feb 04, 2025

Klamath Falls Toyota responded

Betty, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 04, 2025

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Employee Rating

You guys do a good job on my car thank you my car run good More

by RWDAD77
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 04, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 30, 2025

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Took 2 hours for them to change my oil How long is it supposed to take for an oil change More

by ASHLEYANDREWT
Service Price Transparency
Workmanship
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Recommend Dealer
No
Feb 04, 2025

Klamath Falls Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 26, 2025

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Quick. Reliable service. Always able to get an appointment. Knowledgeable staff members when O have questions More

by jamie.caron
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 27, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jamie, and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 24, 2025

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Excellent Service and Communication. Friendly people! Great Selection! Not pushy Sales! Very Happy with our used Jeep! More

by LDBUG21
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

Jan 26, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 22, 2025

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I've been working with these people for a long time. They have always been good to me. More

by HEIDIYONNA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes , Donnie Hodge

Jan 23, 2025

Klamath Falls Toyota responded

Thank you, Heidi! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 21, 2025

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The Best - personal, professional, perfect! A joy to do business with, again and again! Thanks! More

by NONE23h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell

Jan 22, 2025

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 21, 2025

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Employee Rating

My favorite place to get my oil changed and I appreciate the way the mechanics send a video showing the undercarriage especially if they see any issues. More

by michael.r.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell , Martinez also 5 stars

Jan 21, 2025

Klamath Falls Toyota responded

Thank you so much for your excellent review, Michael! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 20, 2025

Dealership Rating
Employee Rating

I really appreciate that the mechanics video the condition of your vehicle and show you if they do find any leaks under the carrige, The check in and out process is smooth and polite. My favorite More

by michael.r.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell , Fernando Martinez 5 stars

Jan 21, 2025

Klamath Falls Toyota responded

Michael, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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