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Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
178 Reviews
4.7

178 Reviews

Write a Review

178 Reviews of Matt Snipes

June 04, 2026

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Employee Rating

Always very friendly and efficient. Very clean and reliable with their service.an always happy about their professionalism.thanjs. More

by ROYWEBSTER29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie

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Jun 04, 2026

Klamath Falls Toyota responded

It’s great to know our team provided friendly, efficient, and professional care for your Toyota RAV4. Thank you for highlighting our clean and reliable service, and we look forward to assisting you on your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 02, 2026

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Everyone at the dealership both sales and service are polite and helpful. They are always willing to help you with anything you need. Service is always available and I will be happy to use the company More

by DIANEANDBRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell

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Jun 02, 2026

Klamath Falls Toyota responded

Thanks for sharing your experience. We’re delighted our team was both polite and helpful during your Toyota service. We’ll pass along your appreciation to Matt and Kevin and look forward to assisting you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 01, 2026

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Employee Rating

Always friendly and incredibly knowledgeable. Always willing to help and that is why we buy all our vehicles from this Toyota dealership More

by liza.safford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing, Juan Maldonado , Donny in Service

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Jun 01, 2026

Klamath Falls Toyota responded

It’s wonderful to hear our team’s helpful approach and expertise have earned your loyalty. Thanks for continuing to choose our Toyota dealership for your vehicles; we look forward to supporting you again soon. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

May 28, 2026

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Excellent service especially the level of communication with me during the work. They always get me in when service is needed. More

by BEAR3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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May 28, 2026

Klamath Falls Toyota responded

We’re grateful you noticed the clear communication during your Toyota RAV4 Hybrid service. It’s great to hear we can always accommodate you when maintenance is due. We look forward to supporting you on your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 30, 2026

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I like this dealer, I have had good service at an affordable price. I look forward to seeing you soon. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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May 03, 2026

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 30, 2026

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They get the job done. Not too pushy. They do the work honestly. Clean lobby More

by hankstolvoort
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Apr 30, 2026

Klamath Falls Toyota responded

Thank you for highlighting our honest approach and tidy lobby. We’re pleased the service on your Toyota Corolla was straightforward and without pressure. Albert looks forward to assisting you on your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 28, 2026

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You guys are great, and your service techs are great and understanding and helpful and make you feel valued. More

by Eli House
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Albert, 5 stars

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Apr 30, 2026

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 27, 2026

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Fast reliable honest, convenient, handy, safe, comfortable , efficient, relaxing, clean, if they were a dog they would be a Labrador retriever More

by MEBJ73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Klamath Falls Toyota responded

We’re delighted your Toyota Tundra service was fast, honest, and efficient. Matt and the service team are pleased that everything felt safe, clean, and relaxing. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 07, 2026

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Employee Rating

Once again, it’s a great place to do business. I wouldn’t think about going any place else. Friendly people, knowledgeable people, nope I wouldn’t go any place else. More

by edvoskanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2026

Klamath Falls Toyota responded

It’s always a pleasure to welcome you back. Matt and our team are glad we could keep your Toyota Tundra running smoothly. Thank you for your ongoing trust. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 27, 2026

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Employee Rating

They have good customer service and were quick and efficient with my oil change. I would recommend them and definitely will be back. More

by Oregon life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Mar 27, 2026

Klamath Falls Toyota responded

Thank you for recommending our service team and noting the quick, efficient oil change on your Toyota Sienna. Matt and our crew appreciate your confidence and look forward to assisting you again soon. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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