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Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
186 Reviews
4.7

186 Reviews

Write a Review

186 Reviews of Matt Snipes

September 29, 2026

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Employee Rating

Great service writer with good people skills. Worked with me to resolve the issues I was having with my trailer input plug with my FJ. More

by dcorrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Service advisor

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Sep 29, 2026

Klamath Falls Toyota responded

Knowing our service writer could resolve the trailer input plug issue on your FJ Cruiser while offering attentive support is rewarding. Hearing that you found our service writer’s people skills so helpful means a lot to our service department. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

September 22, 2026

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Employee Rating

I recently had my car serviced here. Very friendly staff and very good service. I will definitely be using these guys from now on. More

by edparks777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 22, 2026

Klamath Falls Toyota responded

We’re glad you found our team welcoming and that the service on your Hyundai Santa Cruz was excellent. Knowing you’ll continue to trust our service department means a lot to us. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

September 03, 2026

Dealership Rating
Employee Rating

Donnie in service is very attentive and gave me EXCELLENT service. I highly recommend Lithia Toyota Klamath falls to anyone that’s in need of maintenance or repairs any make or model More

by GHOLLAND1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer

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Sep 03, 2026

Klamath Falls Toyota responded

Attentive communication lies at the core of how our service team operates. Knowing that you felt well cared for during the service on your GMC 2500 is rewarding. Your recommendation means a lot to us. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 31, 2026

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Employee Rating

You have a clean shop . Service representative are friendly and offer prompt service. Comfortable waiting area. More

by TERRYW1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 31, 2026

Klamath Falls Toyota responded

Thank you for recognizing our clean shop and comfortable waiting area during your recent Toyota service visit. Matt and our team appreciate your kind comments about the friendly, prompt assistance. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 17, 2026

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Employee Rating

I just leased my Toyota and have not used the service department yet. Look forward to future dealings with Klamath Falls Toyota. More

by BWOODGER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Jul 19, 2026

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 12, 2026

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Employee Rating

Had an issue with the hood clips on my 2019 Tundra. The truck was in for an oil change and service, the techs took care of the problem without extra charge. We appreciate the service department. Tha More

by DONDROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Jul 13, 2026

Klamath Falls Toyota responded

We’re happy to hear our service team fixed the hood clips on your 2019 Tundra at no extra charge during your oil change. Thank you for your kind feedback, and we look forward to assisting you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 05, 2026

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Employee Rating

Convenient, helpful, and quality service are some of the attributes my company and me personally continue to return to this dealership. More

by MDELANEY4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Lana Lee , Crystal

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Jul 05, 2026

Klamath Falls Toyota responded

Thank you for choosing us again for your new Toyota Tundra. It’s rewarding to know our convenient, helpful, and quality service keeps you and your company coming back. We look forward to serving you in the future. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 23, 2026

Dealership Rating
Employee Rating

These guys at Toyota always do me a great job. They always let me know if anything else needs to be done. The crew there is always treat me with the highest standards. More

by JIMIJOE54
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Francisco

Print
Jun 23, 2026

Klamath Falls Toyota responded

Thank you for the 5-star rating. We’re glad our team keeps you informed and upholds high standards when servicing your Toyota Tundra. We appreciate your trust and look forward to serving you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 04, 2026

Dealership Rating
Employee Rating

Always very friendly and efficient. Very clean and reliable with their service.an always happy about their professionalism.thanjs. More

by ROYWEBSTER29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie

Print
Jun 04, 2026

Klamath Falls Toyota responded

It’s great to know our team provided friendly, efficient, and professional care for your Toyota RAV4. Thank you for highlighting our clean and reliable service, and we look forward to assisting you on your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 02, 2026

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Employee Rating

Everyone at the dealership both sales and service are polite and helpful. They are always willing to help you with anything you need. Service is always available and I will be happy to use the company More

by DIANEANDBRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell

Print
Jun 02, 2026

Klamath Falls Toyota responded

Thanks for sharing your experience. We’re delighted our team was both polite and helpful during your Toyota service. We’ll pass along your appreciation to Matt and Kevin and look forward to assisting you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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