Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
174 Reviews
4.7

174 Reviews

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174 Reviews of Matt Snipes

April 30, 2026

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Employee Rating

I like this dealer, I have had good service at an affordable price. I look forward to seeing you soon. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

May 03, 2026

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 30, 2026

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Employee Rating

They get the job done. Not too pushy. They do the work honestly. Clean lobby More

by hankstolvoort
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Apr 30, 2026

Klamath Falls Toyota responded

Thank you for highlighting our honest approach and tidy lobby. We’re pleased the service on your Toyota Corolla was straightforward and without pressure. Albert looks forward to assisting you on your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 28, 2026

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You guys are great, and your service techs are great and understanding and helpful and make you feel valued. More

by Eli House
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Albert, 5 stars

Apr 30, 2026

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

April 27, 2026

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Fast reliable honest, convenient, handy, safe, comfortable , efficient, relaxing, clean, if they were a dog they would be a Labrador retriever More

by MEBJ73
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Klamath Falls Toyota responded

We’re delighted your Toyota Tundra service was fast, honest, and efficient. Matt and the service team are pleased that everything felt safe, clean, and relaxing. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

April 07, 2026

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Once again, it’s a great place to do business. I wouldn’t think about going any place else. Friendly people, knowledgeable people, nope I wouldn’t go any place else. More

by edvoskanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Klamath Falls Toyota responded

It’s always a pleasure to welcome you back. Matt and our team are glad we could keep your Toyota Tundra running smoothly. Thank you for your ongoing trust. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 27, 2026

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They have good customer service and were quick and efficient with my oil change. I would recommend them and definitely will be back. More

by Oregon life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Mar 27, 2026

Klamath Falls Toyota responded

Thank you for recommending our service team and noting the quick, efficient oil change on your Toyota Sienna. Matt and our crew appreciate your confidence and look forward to assisting you again soon. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 26, 2026

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I love being able to trust my Toyota Tacoma repair service person will do their best.on my vehicle. More

by MITTENS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Mar 26, 2026

Klamath Falls Toyota responded

Thank you for trusting our service team with your Toyota Tacoma. We’re glad our technicians could deliver the high-quality care you deserve. We look forward to keeping your Tacoma performing at its best. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 18, 2026

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Employee Rating

The only place that I will have my Toyotas serviced. The Staff is great and knowledgeable about their vehicles. More

by edvoskanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer , Francisco,

Mar 18, 2026

Klamath Falls Toyota responded

Thank you for choosing us to service your Toyota Tundra. We’re glad our team’s expertise with Toyota vehicles made your visit a positive one. We look forward to helping you again whenever you need service. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

March 06, 2026

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Great customer service. Was able to get my vehicle in early and all the service done to specifications. More

by BIGCHRIS139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Klamath Falls Toyota responded

It’s wonderful to hear that Matt and our team were able to fit your Nissan in early and complete the work to your exact specifications. Thank you for recognizing our customer service. We look forward to assisting you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

February 20, 2026

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Employee Rating

Replaced engine and other damaged components on '24 Tacoma. Although the process took almost 3 months, Ihave had no issues despite it being a major issue. The vehicle was returned detailed and as goo More

by TFERRELLXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Martinez

Feb 20, 2026

Klamath Falls Toyota responded

Matt and our service team appreciate your patience while replacing your Toyota Tacoma’s engine and restoring other components. We’re glad the thorough detailing and repair work left your vehicle running smoothly with no issues. Thank you for trusting us with your Tacoma. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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