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Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
177 Reviews
4.7

177 Reviews

Write a Review

Dealership Experience

15 yrs, 1 mo

Industry Experience

14 yrs, 1 mo

Languages Spoken

English English

177 Reviews of Kevin Bicknell

October 08, 2026

Dealership Rating
Employee Rating

The service was efficient and helpful. The service staff was very friendly and solved. Any problem I had.. More

by maqkeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2026

Klamath Falls Toyota responded

Hearing that the service felt efficient and helpful means a lot to our service department. We’re pleased our staff could resolve every issue with your Toyota Sienna. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

September 29, 2026

Dealership Rating
Employee Rating

Great service writer with good people skills. Worked with me to resolve the issues I was having with my trailer input plug with my FJ. More

by dcorrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Service advisor

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Sep 29, 2026

Klamath Falls Toyota responded

Knowing our service writer could resolve the trailer input plug issue on your FJ Cruiser while offering attentive support is rewarding. Hearing that you found our service writer’s people skills so helpful means a lot to our service department. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

August 26, 2026

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Employee Rating

The dealer was very accommodating. The job was done as described in the amount of time I was told. More

by md2639
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 26, 2026

Klamath Falls Toyota responded

Knowing that we accommodated your needs and finished the service on your Toyota RAV4 within the promised timeframe is rewarding. Your kind words and five-star rating mean a great deal to our service department. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 21, 2026

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Employee Rating

Had a problem with my infinite. You ordered the parts and made the repair. Also loved the French vanilla coffee blend. More

by Rusty.vanhoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert McLing

Print
Jul 21, 2026

Klamath Falls Toyota responded

It’s great to hear your Infiniti EX35 is back on the road after we ordered the parts and completed the repair. Thank you for enjoying our French vanilla coffee blend during your visit. We look forward to assisting you again with any service needs. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 17, 2026

Dealership Rating
Employee Rating

I just leased my Toyota and have not used the service department yet. Look forward to future dealings with Klamath Falls Toyota. More

by BWOODGER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Print
Jul 19, 2026

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 12, 2026

Dealership Rating
Employee Rating

Had an issue with the hood clips on my 2019 Tundra. The truck was in for an oil change and service, the techs took care of the problem without extra charge. We appreciate the service department. Tha More

by DONDROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Print
Jul 13, 2026

Klamath Falls Toyota responded

We’re happy to hear our service team fixed the hood clips on your 2019 Tundra at no extra charge during your oil change. Thank you for your kind feedback, and we look forward to assisting you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 29, 2026

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Employee Rating

I went for a routine service and after a bit of confusion about whether it was due, it was completed as scheduled. More

by NONE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert McLing

Print
Jun 29, 2026

Klamath Falls Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 23, 2026

Dealership Rating
Employee Rating

These guys at Toyota always do me a great job. They always let me know if anything else needs to be done. The crew there is always treat me with the highest standards. More

by JIMIJOE54
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Francisco

Print
Jun 23, 2026

Klamath Falls Toyota responded

Thank you for the 5-star rating. We’re glad our team keeps you informed and upholds high standards when servicing your Toyota Tundra. We appreciate your trust and look forward to serving you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 02, 2026

Dealership Rating
Employee Rating

Everyone at the dealership both sales and service are polite and helpful. They are always willing to help you with anything you need. Service is always available and I will be happy to use the company More

by DIANEANDBRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes

Print
Jun 02, 2026

Klamath Falls Toyota responded

Thanks for sharing your experience. We’re delighted our team was both polite and helpful during your Toyota service. We’ll pass along your appreciation to Matt and Kevin and look forward to assisting you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 01, 2026

Dealership Rating
Employee Rating

Always friendly and incredibly knowledgeable. Always willing to help and that is why we buy all our vehicles from this Toyota dealership More

by liza.safford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing, Juan Maldonado , Donny in Service

Print
Jun 01, 2026

Klamath Falls Toyota responded

It’s wonderful to hear our team’s helpful approach and expertise have earned your loyalty. Thanks for continuing to choose our Toyota dealership for your vehicles; we look forward to supporting you again soon. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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