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Alan Aimer
Alan Aimer at Toyota of Scranton
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Alan Aimer

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
362 Reviews
4.8

362 Reviews

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362 Reviews of Alan Aimer

April 10, 2025

Dealership Rating
Employee Rating

Everyone was very professional and fulfilled all my questions. Emily was most helpful in not only the sale of the vehicle but explaining everything to me and the operation of the vehicle More

by John Hudak
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Morrow, Justin Cheverez , Emily

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Apr 10, 2025

Toyota of Scranton responded

Hi John, Thank you so much for your kind words! We’re thrilled to hear that our team was able to answer all of your questions and provide a professional experience. Emily will be especially happy to know that her efforts in both the sale and vehicle orientation made a positive impact. We truly appreciate your business and hope you’re loving your new vehicle! Warm regards, The Sales Team Toyota of Scranton

April 07, 2025

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Employee Rating

Very nice people who would just about do anything for customers. Keep it up Scranton Toyota. More

by DELARKIN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailee Politz

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Apr 08, 2025

Toyota of Scranton responded

DELARKIN2000, Thank you for the kind words! We're so glad you had a great experience with our team. We truly care about our customers and always aim to go above and beyond. Your encouragement means a lot—thanks for being part of the Toyota of Scranton family! Warm regards, The Service Team Toyota of Scranton

April 06, 2025

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Employee Rating

The dealership was highly professional. They were quick with my service and were not pushy. More

by BCRONAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Winkler

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Apr 07, 2025

Toyota of Scranton responded

BCRONAUER, Thank you for the great feedback! We’re happy to hear you had a professional and efficient experience with us. We believe in providing honest service without any pressure, and we’re glad that came through. We appreciate your visit and hope to see you again! Warm regards, The Sales Team Toyota of Scranton

March 18, 2025

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff, Jeff answered all of my questions and I think he went above and beyond to get me a great deal on my 2023 Camry. More

by JEFFMORK357
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden, Jeff Felkowski

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Mar 19, 2025

Toyota of Scranton responded

JEFFMORK357, Thank you for your kind words! We're thrilled to hear that Jeff provided you with friendly and knowledgeable service and that he went above and beyond to get you a great deal on your 2023 Camry. We appreciate your business and hope you enjoy every mile in your new car! Warm regards, Sales Team Toyota of Scranton

March 15, 2025

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Employee Rating

easy to make arrangement s. Fast friendly service. kept. me informed along the way I was pleased for fast service. More

by CARL.MILLS820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Wasal

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Mar 15, 2025

Toyota of Scranton responded

Thank you, Carl! We're glad to hear that arranging service was easy and that our team kept you informed throughout the process. Fast and friendly service is what we strive for! We appreciate your feedback and look forward to assisting you again in the future. Warm regards, The Service Team Toyota of Scranton

February 19, 2025

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Employee Rating

still do not have my car They said they would fix it. I think I should just get another one. More

by BHOUSTON550
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Feb 20, 2025

Toyota of Scranton responded

BHOUSTON550, We're sorry to hear about your frustration. Our goal is always to provide timely and effective service, and we’d like to look into this further to see how we can help. Please reach out to our Guest Experience team at 570.702.8776 so we can get more details and work toward a resolution for you. Thank you, The Guest Experience Team Toyota of Scranton

February 10, 2025

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Employee Rating

Great place to do Business Professional Staff and Excellent Customer Service would love to Go Back Again More

by FUEL309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, David Grieco, james Brown, Matthew Hedden, John Boyer, Jon Higgins

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Feb 11, 2025

Toyota of Scranton responded

FUEL309, Thank you for your wonderful feedback! We're glad you had a great experience with our professional team and excellent customer service. We truly appreciate your support and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

January 24, 2025

Dealership Rating
Employee Rating

Great team and flawless sale. Willing to work with me to get the truck I wanted at the price reasonable More

by Roberthine89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Morrow

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Jan 25, 2025

Toyota of Scranton responded

Roberthine89, Thank you for your review! We're glad to hear that our team made the process smooth and worked with you to get the truck you wanted at a fair price. Enjoy your new truck, and let us know if we can help with anything in the future Warm regards, The Sales Team Toyota of Scranton

January 18, 2025

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Employee Rating

Only good things happen at Toyota of Scranton. I have been a return customer for years. More

by Camille
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Brian Burgess, Matthew Hedden

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Jan 19, 2025

Toyota of Scranton responded

Hi Camille, Wow, thank you for your loyalty and kind words! We truly appreciate you being a part of the Toyota of Scranton family. It’s always a pleasure serving you, and we look forward to many more great experiences together. See you next time! Warm regards, The Toyota of Scranton Team

January 16, 2025

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Employee Rating

The people where nice and the staff were plight and helpful and I was pleased with the service More

by JEFFPACINI0099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Toyota of Scranton responded

JEFFPACINI0099, Thank you for your review! We're glad to hear that our team was polite, helpful, and that you were pleased with the service. If there's anything we can do to make your next visit a 5-star experience, we'd love to hear your feedback. We appreciate your support and look forward to serving you again! Warm regards, The Toyota of Scranton Team

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