Alaina Davis

Very helpful and thoughtful staff! Highly recommend. They were able to help me with a warranty concern I had. They went above and beyond. Thanks! Highly recommend. They were able to help me with a warranty concern I had. They went above and beyond. Thanks! More

by ALOHATBIRD Verified Customer Verified Customer

Report | Print

Will was very helpful getting my tailgate bumper installed in about 30 minutes under warranty. Thanks Will. installed in about 30 minutes under warranty. Thanks Will. More

by Scott C Verified Customer Verified Customer

Report | Print

Service was very good they took my truck in the next day and fixed my brakes and fixed my brakes More

by Kauweloa Verified Customer Verified Customer

Report | Print

The service team is excellent with customer service. They're welcoming and responsive. Terrific group of people. The only reason I didn't give 5 stars has to do with price for changing oil and the seemi They're welcoming and responsive. Terrific group of people. The only reason I didn't give 5 stars has to do with price for changing oil and the seeming lack of transparency on cost when making a reservation for service. Specifically, there was no indication of how much my oil change would cost until my car was being checked in. I brought my truck to Windward Ford because of the exceptional service of the people who run the department, but what could keep me from coming back is managements strategy regarding "transparency of cost." More

by donnelnunes Verified Customer Verified Customer

Report | Print

The team that worked on the F150 was superb, from keeping me informed to the warmth from the staff! me informed to the warmth from the staff! More

by anthony.ssuuna Verified Customer Verified Customer

Report | Print

Great experience with this dealer. Happy to have a Ford dealer on the Windward side Happy to have a Ford dealer on the Windward side More

by ted30 Verified Customer Verified Customer

Report | Print

Always very friendly service. Make customers feel like family. There was an issue with a recall software update, which made my service take longer than expected, but Will contin Make customers feel like family. There was an issue with a recall software update, which made my service take longer than expected, but Will continued to check in with me and explain what was happening. More

by rwwhdesign Verified Customer Verified Customer

Report | Print

Was willing to work with 3rd party warranty but then would only cover 50% of parts cost and 33% of the labor cost. Quoted me 1.5 hours labor for replacing a part that literally took me 15 minutes to do would only cover 50% of parts cost and 33% of the labor cost. Quoted me 1.5 hours labor for replacing a part that literally took me 15 minutes to do after I got the diagnosis. I WON'T be going back! More

by MATHREJ Verified Customer Verified Customer

Report | Print

Great Experience. Drop off right by the office, greeted right away by the friendliest professional employees. My car was ready early! My first time at Windwood Ford Ha Drop off right by the office, greeted right away by the friendliest professional employees. My car was ready early! My first time at Windwood Ford Hawaii but I will never take my car anywhere else, definitely worth the drive from AinaHaina, More

Report | Print

Great service and I feel confident my truck is always safe to drive on the roads safe to drive on the roads More

by NALU808GIRL Verified Customer Verified Customer

Report | Print