Will Soong
Will Soong at Windward Ford of Hawaii

Will Soong

Service Advisor

Windward Ford of Hawaii

725 Kailua Rd
Kailua, HI 96734

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Will Soong

June 19, 2026

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Employee Rating

Quick recognition that we had arrived. Wil greeted us right away and began logging us in…. Friendly conversations interspersed with the type and degree of service we wanted to expend. S More

by joemochi
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Recommend Dealer
Yes

Other Employees Tagged: Alaina Davis 5

June 15, 2026

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Will was awesome. Super easy process and informed on all parts of repair. Thank you very much. More

by lawaia
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Recommend Dealer
Yes

May 12, 2026

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Customer service reps are always friendly and they do a great job of updating. Scheduling was easy and accommodating to my schedule. Parking is horrendous More

by jmskitashima
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Recommend Dealer
Yes

April 27, 2026

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Unorganized, slow, bad at communicating, and not trustworthy. I will avoid doing business with them again. More

by chad@knightleow.com
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Recommend Dealer
No

Other Employees Tagged: Alaina Davis

March 18, 2026

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The only way I could do that was if you had to do a lot more work More

by mattmcdow1
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Recommend Dealer
Yes

February 27, 2026

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Got a great deal on an amazing truck. Really Grateful for the GM Angela Wong. The rest of the team was great as well. More

by joetermini
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Recommend Dealer
Yes

February 17, 2026

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They are very courteous. There was a difficulty with a part and they kept us updated. They explained everything perfectly. Love the people in this service dept. Thanks Windwa More

by SURFER.SAL
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Recommend Dealer
Yes

February 16, 2026

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Everything was great. They got me in at a good time and we’re finished quickly. Everything went smoothly and everyone was very friendly. More

by derek75
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Recommend Dealer
Yes

February 10, 2026

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Great communication and service. Quick diagnosis with detailed explanation of pricing for parts and labor. More

by Matt
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angela Wong

February 02, 2026

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Employee Rating

The service at Windward Ford Kailua is fantastic, and everyone there is incredibly friendly. I needed to get my truck serviced, so I brought Leonard’s bakery malasadas for the service team and anyone els More

by JOHNJOHNVANVAN
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Recommend Dealer
Yes
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