Will Soong | Page 2

Excellent service on a recent recall for my '25 Bronco Sport. My Service Advisor, Will Soong, was knowledgeable and professional. Service was performed quickly. Sport. My Service Advisor, Will Soong, was knowledgeable and professional. Service was performed quickly. More

Report | Print

was all good but I do wish they would have informed me that it would take one hour before I came in that it would take one hour before I came in More

by poolattendant Verified Customer Verified Customer

Report | Print

Service department has friendly and knowledgeable staff. recent work was done within appointment time and text messages allowed regular updates. If waiting for service completion, there are numerous resta recent work was done within appointment time and text messages allowed regular updates. If waiting for service completion, there are numerous restaurants and stores in walking distance. More

by DonJ Verified Customer Verified Customer

Report | Print

Concise and quick. Minimal work needed for best price. But still thorough enough to find the issue and rectify it. Minimal work needed for best price. But still thorough enough to find the issue and rectify it. More

by stephen hornback Verified Customer Verified Customer

Report | Print

Very hepful and worked to get my car fixed quickly! Nice and friendly staff (and cat). Nice and friendly staff (and cat). More

by zoep1135 Verified Customer Verified Customer

Report | Print

Customer service reps we're helpful and friendly, and got the job done with no hesitation! the job done with no hesitation! More

by Masi Verified Customer Verified Customer

Report | Print

The sales experience was not great. I was not greeted enthusiastically, even though I had scheduled a test drive. I decided to purchase the Ford Ranger because I liked the truck. About I was not greeted enthusiastically, even though I had scheduled a test drive. I decided to purchase the Ford Ranger because I liked the truck. About two weeks later, I was told my registration and license plates were ready for pick up. Upon my arrival at the dealership, I was ignored by two employees, there was no receptionist to assist me, so I had to ask the other two employees for help. I tried to voice my concerns/complaint to the GM, but have not received any reply as of today. On the other hand, the service department was very efficient when I took the truck there to correct a booster brake recall issue. More

Report | Print

Quick and friendly service while addressing a booster brake recall. The service advisor, Will Soong was great! brake recall. The service advisor, Will Soong was great! More

Report | Print

Windward Ford gave me excellent service! The staff was helpful, and the management made the whole experience smooth and easy. Truly a great team that cares about their customers The staff was helpful, and the management made the whole experience smooth and easy. Truly a great team that cares about their customers More

by ADR Verified Customer Verified Customer

Report | Print

I have had MULTIPLE issues with the service department at Windward Ford. Once my free services are over I do not plan on using them again. They have lied, were deceitful and lack professionalism and transp Windward Ford. Once my free services are over I do not plan on using them again. They have lied, were deceitful and lack professionalism and transparency. More

by KEASMITH20 Verified Customer Verified Customer

Report | Print