Alaina Davis | Page 2

Windward Ford dealership service is awsome they took my truck in for service right away, they checked everything and did a complete service than notified me if anything was wrong or needed attention, I wi truck in for service right away, they checked everything and did a complete service than notified me if anything was wrong or needed attention, I will keep using them for my vehicles and recommend them to my friends. More

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Alaina Davis, No Ka Oi! !!!! Smiles for days, great customer service. Quick turn around time !!!! Smiles for days, great customer service. Quick turn around time More

by Leianuenuelani Verified Customer Verified Customer

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I bought my 2023 Ford Bronco at Windward Ford. Shoutout to Alaina in the service department for making my first service and oil change a pain free experience AND getting some other pieces covered Shoutout to Alaina in the service department for making my first service and oil change a pain free experience AND getting some other pieces covered under warranty. Will be using again :) More

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Bought my F 150 at windward Ford. The Service department is always very helpful and courteous. The Service department is always very helpful and courteous. More

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I've had my car serviced at Windward Ford of Hawaii since obtaining my 2019 Ford Edge SEL in April 2024. Since I need to keep up with the maintenance of my vehicle specifically for the components that I can obtaining my 2019 Ford Edge SEL in April 2024. Since I need to keep up with the maintenance of my vehicle specifically for the components that I cannot repair or work on myself (i.e. transmission servicing and electronics). Windward Ford of Hawaii's Service Advisors and mechanics are great. I would rate the entire experience a 5, but unfortunately, the staff that supports the Service Advisor and mechanics are unable to predict or anticipate length or amount of time mechanics working on the vehicles. It doesn't take the entire day (quoted to complete in 3 and half hours) to accomplish a complimentary vehicle inspection, an oil change and a tire rotation when you have a scheduled appointment. Any problems identified outside of the required service(s) and other than what was initially requested, should be discussed with the owner and documented on the invoice. Such as the lug nuts ornamental dressing that was found to be swollen and separating, which I denied to have replaced since I already have a new set of acorn lug nuts. Other than these minor issues, I am more than satisfied with the service and experience at Windward Ford of Hawaii. More

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Great service staff. Checked my truck in with no wait. Kept me informed and finished ahead of estimated time given. Nice waiting room area with clean restroom. Excellent Checked my truck in with no wait. Kept me informed and finished ahead of estimated time given. Nice waiting room area with clean restroom. Excellent service. More

by Alan I Verified Customer Verified Customer

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Excellent service. Will is very knowledgeable and professional. My truck feels and drives great now Will is very knowledgeable and professional. My truck feels and drives great now More

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Alaina and Will provide excellent timely service; friendly and very helpful. Definitely a benefit to the dealership friendly and very helpful. Definitely a benefit to the dealership More

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I am always greeted as ohana, not as a customer. They always seem to do quality work. They always seem to do quality work. More

by Rickkelley54 Verified Customer Verified Customer

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Will and Alaina (sp? ) were able to get me in right away to change out my MachE battery ) were able to get me in right away to change out my MachE battery More

by briankbell41 Verified Customer Verified Customer

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