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Adam Lopez
Adam Lopez at Sierra Honda

Adam Lopez | Page 29

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
304 Reviews
4.9

304 Reviews

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304 Reviews of Adam Lopez

March 08, 2023

Dealership Rating
Employee Rating

The advisor was very welcoming, knowledgeable, and very helpful in assisting me with my vehicle during this visit. More

by VG_FK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng

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Mar 08, 2023

Sierra Honda responded

Hey, that's great! Thanks for stopping by to share your feedback on our service team. We're glad your service advisor took the time to make sure you had a thorough and accommodating visit. We hope to emulate this positive experience at your next appointment. See you then!

January 19, 2023

Dealership Rating
Employee Rating

Adam in the service department was very helpful and professional. I would not hesitate to return to him for anything else. More

by jwhusband83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2023

Sierra Honda responded

Hey, jwhusband83! We sincerely appreciate your business and your trust in Adam and our service team. It is our pleasure to work with you side by side in keeping your vehicle in its best condition. We hope to emulate this experience at your next appointment and wish you the safest of travels until then!

January 03, 2023

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Employee Rating

Trustworthy and very helpful! Adam was very helpful in helping me figure out this issue! More

by Mikee_m91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2023

Sierra Honda responded

Thank you for sharing positive feedback on Adam! Your trust in Adam and our service team is an honor we do not take for granted. If we may ever be of service to you again, we hope you won't hesitate to give us a call. It is always our pleasure to serve you and we wish you the best in the new year!

December 09, 2022

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Employee Rating

Great customer service by the entire team, especially Adam!! As usual Adam was very helpful. More

by Leticia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Dec 09, 2022

Sierra Honda responded

Leticia, thank you for stopping by to share positive feedback about Adam! We're delighted he made your dealership experience so supportive and accommodating. Congratulations on your new Honda and best wishes to you for pleasant journeys in all of your upcoming travels!

December 05, 2022

Dealership Rating
Employee Rating

I came in for routine maintenance and Kevin Eng was my service advisor. He was super helpful, friendly and professional. 10/10 would recommend More

by Hanwon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez

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Dec 05, 2022

Sierra Honda responded

Thanks for the 10/10 for Kevin! It's super important to us that our guests are treated to attentive, pleasant service, so we're very happy that is exactly what Kevin provided for you. Please don't hesitate to give us a call if we may serve you again!

November 22, 2022

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Employee Rating

My service Rep. Adam Lopez, did a great job, explained what was needed for my 20K mile service, He kept me informed of the progress and notified me as soon as it was More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 30, 2022

Sierra Honda responded

Thanks so much, Jim! We truly appreciate your business and your positive feedback on Adam. We're glad Adam took excellent care of you and got your vehicle safely back on the road in a timely manner. Looking forward to making your next appointment just as superb.

Nov 30, 2022

jim responded

Thanks

November 22, 2022

Dealership Rating
Employee Rating

Able to schedule an appointment as soon as possible. Easy checking in and out. Explained what needed to be done. Overall great service! More

by tiffanyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng , Tina Ming, Billy Tam

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Nov 30, 2022

Sierra Honda responded

Thanks a lot for the positive feedback, Tiffany! It's super important to us that our guests find our services valuable and convenient, so we're delighted our team handled your appointment with efficiency and great care. Please don't hesitate to call if the Sierra Honda service team may assist you in any other way. It is our pleasure!

November 11, 2022

Dealership Rating
Employee Rating

I think I've been assisted by everyone there but I've work with Tina Ming the most. I greatly appreciate her expertise and friendliness. Thanks for everything Tina! More

by Sirene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng , Tina Ming

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Nov 15, 2022

Sierra Honda responded

Thanks so much, Sirene! We're so happy our whole service team has been consistently accommodating for you but we're especially delighted that Tina has your complete confidence. Tina will certainly appreciate your kind words. We hope to always make your service visits reliable and pleasant. Thanks for choosing Sierra Honda!

September 14, 2022

Dealership Rating
Employee Rating

Service advisor, took good care of my Honda Element. I needed many items to get fixed, Adam, got all my repairs done, pretty quickly. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 14, 2022

Sierra Honda responded

Gary, Thank you for your 5-star rating! We are so glad that Adam could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 11, 2022

Dealership Rating
Employee Rating

Sierra Honda of Monrovia provides good service at fair prices. What I really like is that my car was service as I expected and returned to me within 2 hours. Adam is very conscientious and caring when he More

by jim.maslowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Aug 12, 2022

Sierra Honda responded

Jim, We appreciate your business and your feedback. We are happy to hear that Adam provided you with great care throughout your visit. Please feel free to give us a call if you ever have any further questions or concerns.

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