Adam Lopez
Adam Lopez at Sierra Honda

Adam Lopez | Page 27

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
298 Reviews
4.9

298 Reviews

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298 Reviews of Adam Lopez

May 14, 2024

Dealership Rating
Employee Rating

Over all very satisfied with the detail to care and urgency of my Honda Civics service needs. Appreciated the line of communication for service status. Christopher Williams in the parts department wa More

by HOMEBRAD96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams, Parts Department

May 14, 2024

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know Christopher and the Sierra Honda team are succeeding at that!

May 11, 2024

Dealership Rating
Employee Rating

Very professional the staff is excellent they take care of your car like it was their own. More

by JNARANJO925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Stephanie Sanchez

May 14, 2024

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

March 07, 2024

Dealership Rating
Employee Rating

Always good service over the phone or in person. I drive further away to this dealership because it is so much better! More

by Chuckradio24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Sierra Honda responded

Hi, Chuck! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

January 31, 2024

Dealership Rating
Employee Rating

Adam Lopez was the gentleman that helped me with my car and he was so helpful. I was at the dealership till 2pm and he gave me a LYFT to Target and back while I waited until they were done. My car is runni More

by Jwebby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Sierra Honda responded

Thank you for recognizing Adam's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Adam and the Sierra Honda team may serve you.

December 24, 2023

Dealership Rating
Employee Rating

The service and staff were extremely friendly. I appreciated their communication through out the process and were updating me. Highly recommend! More

by dianamadrigal15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Sierra Honda responded

Thank you for your lovely review, Diana! We're glad our service team took excellent care of you. Please come see us again some day!

December 06, 2023

Dealership Rating
Employee Rating

Honda of Monrovia is the best Honda dealer in the SGV. Their service department staff is honest, efficient, and friendly. Really grateful for their help. More

by elovano
Recommend Dealer
Yes
Dec 06, 2023

Sierra Honda responded

Elovano, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were honest, efficient and friendly. Please do not hesitate to let us know how we may be of further service to you.

November 08, 2023

Dealership Rating
Employee Rating

Darrell Brannon was very helpful and explained what the recall was for. He was very friendly as well and his customer service was excellent. More

by Monalisa711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng

Nov 09, 2023

Sierra Honda responded

Thanks for the fantastic review of Darrell! Darrell is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle. Thank you for choosing Sierra Honda for your recall needs!

November 03, 2023

Dealership Rating
Employee Rating

Tom and Kieth did excellent job earning my business and trust. I am very impressed with my new vehicle. More

by davepbryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Tom Redd , Keith Helgeson, Charlie Li

Nov 03, 2023

Sierra Honda responded

Thanks so much for your stellar review of Tom and Keith! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda!

October 30, 2023

Dealership Rating
Employee Rating

I have been going to this dealership for 20 years. I have always been pleased. I bought here and have always gone here for everything. More

by photobit2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez , Tina Ming

Oct 31, 2023

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so happy our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

August 31, 2023

Dealership Rating
Employee Rating

I always get great service at Honda sierra Monrovia. I’ve been going there for years. This time, I was helped by Darrell. Excellent customer service! He answered all my questions. Very friendly. He even More

by lorevar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng , Tina Ming, Darrell. I believe he is new to the team

Aug 31, 2023

Sierra Honda responded

We're so glad you reached out to us! Thank you for letting us know how happy you were with the exceptional service provided to you by Darrell. We thank you for always trusting us with your automotive needs and look forward to seeing you again!

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