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Adam Lopez
Adam Lopez at Sierra Honda

Adam Lopez | Page 27

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
292 Reviews
4.9

292 Reviews

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292 Reviews of Adam Lopez

November 08, 2023

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Employee Rating

Darrell Brannon was very helpful and explained what the recall was for. He was very friendly as well and his customer service was excellent. More

by Monalisa711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng

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Nov 09, 2023

Sierra Honda responded

Thanks for the fantastic review of Darrell! Darrell is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle. Thank you for choosing Sierra Honda for your recall needs!

November 03, 2023

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Employee Rating

Tom and Kieth did excellent job earning my business and trust. I am very impressed with my new vehicle. More

by davepbryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Tom Redd , Keith Helgeson, Charlie Li

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Nov 03, 2023

Sierra Honda responded

Thanks so much for your stellar review of Tom and Keith! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda!

October 30, 2023

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Employee Rating

I have been going to this dealership for 20 years. I have always been pleased. I bought here and have always gone here for everything. More

by photobit2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez , Tina Ming

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Oct 31, 2023

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so happy our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

August 31, 2023

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Employee Rating

I always get great service at Honda sierra Monrovia. I’ve been going there for years. This time, I was helped by Darrell. Excellent customer service! He answered all my questions. Very friendly. He even More

by lorevar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng , Tina Ming, Darrell. I believe he is new to the team

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Aug 31, 2023

Sierra Honda responded

We're so glad you reached out to us! Thank you for letting us know how happy you were with the exceptional service provided to you by Darrell. We thank you for always trusting us with your automotive needs and look forward to seeing you again!

July 13, 2023

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Employee Rating

Always great friendly 5 star service. Very efficient when I’m in a hurry also More

by volcomdude08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez , Tina Ming

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Jul 13, 2023

Sierra Honda responded

Hi, Volcomdude! Thank you for letting us know our service team continues to exceed your expectations. It's our pleasure to make your visits valuable and convenient. We hope you'll continue to choose Sierra Honda for your automotive needs for years to come!

June 20, 2023

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Employee Rating

Service was great! Expressed a concern to Adam & he ensured it would get checked & addressed! More

by Rachel N.
Service Price Transparency
Recommend Dealer
Yes
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Jun 21, 2023

Sierra Honda responded

Thank you for your stellar review, Rachel! We're pleased Adam took the time to listen to your concerns and make sure the service team addressed them thoroughly. We hope you'll continue to choose Adam and Sierra Honda for all of your automotive needs!

June 07, 2023

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Employee Rating

Good experience. Was helped out by Adam. No surprises, got done what needed to be done. Was notified of a nail in tire and was told price before repairing. Only kno More

by screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2023

Sierra Honda responded

Thanks so much for your feedback on working with Adam in our service department! We're pleased his support and communication was solid and thorough. We look forward to making your next visit with us even better!

March 19, 2023

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Employee Rating

Great experience coming to Sierra Honda. Adam was great and very attentive. Would definitely becoming back to have future services done here. Thanks again Adam More

by migl4203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2023

Sierra Honda responded

Excellent! We're delighted to know how pleased you were with the attentive service Adam provided for you. Nothing means more to us than your total satisfaction, so we're looking forward to making sure your next appointment is just as superb. See you then!

March 08, 2023

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Employee Rating

The advisor was very welcoming, knowledgeable, and very helpful in assisting me with my vehicle during this visit. More

by VG_FK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng

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Mar 08, 2023

Sierra Honda responded

Hey, that's great! Thanks for stopping by to share your feedback on our service team. We're glad your service advisor took the time to make sure you had a thorough and accommodating visit. We hope to emulate this positive experience at your next appointment. See you then!

January 19, 2023

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Employee Rating

Adam in the service department was very helpful and professional. I would not hesitate to return to him for anything else. More

by jwhusband83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2023

Sierra Honda responded

Hey, jwhusband83! We sincerely appreciate your business and your trust in Adam and our service team. It is our pleasure to work with you side by side in keeping your vehicle in its best condition. We hope to emulate this experience at your next appointment and wish you the safest of travels until then!

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