I drove to Santa Clara with a friend to look at 2 models - Cid Young
I drove to Santa Clara with a friend to look at 2 models of Used Lexus Hybrids (2008 RX 400h) that l found on Cargurus.com. The first dealership had it ready to view and test drive, but theirs hasd too many cosmetic defects and did not have the Mark Levinson Sound system. The second dealership, Stevens Creek BMW, did not have the car ready or available, and I was told l’d need to wait two hours to see it. I told them that l did not live nearby, so the salesman said he would see if they could hurry it up, so that I could see it in 20 minutes. It still wasn’t ready, so we left. We returned the next day to see the car by appointment, and were able to test drive it. I decided l would purchase it, so my friend left me off and went on their way. I had not purchased a vehicle since 2017, but it took nearly four hours to accomplish the paperwork… and l was paying cash. I guess they make such a big production out of selling you a car, which is probably just a ploy, because how much trouble can getting the boilerplate contract filled in with name, purchase price and mileage be? Anyway, l drove it away and stopped to register it with AAA down the street. On my way out of there, l noticed the front license plate was hanging funny. Upon inspection, l saw it was missing a screw. I drove back, pulled into their service bay and told them l’d just bought the car, could they possibly add the missing screw for my license plate frame and the quickly obliged! Yay for good service that did not take one hour! Kudos to Antonio Walker, my salesman, who was not pushy. I would recommend him to any used car shopper. This is tge second used Lexus l have purchased from Stevens Creek BMW.
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