Frontier Ford
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Customer Service was very responsive and straightforward. They said it was going to be done the same day and they followed through. They said it was going to be done the same day and they followed through. More
Poor estimations - I was originally told that my issues will be fixed during the day, but then I was waiting more than a week for parts. Poor communication - all my text messages were not answered. P will be fixed during the day, but then I was waiting more than a week for parts. Poor communication - all my text messages were not answered. Poor explanation of costs - no one told me about credit card fee. Poor quality of work - the plastic trim broke, the window is misaligned. And Alan promised that he will reach out to me back - I heard no word from him More
This dealership did not want to work with me on getting me a better financing rate. I’ve been having problems with receiving my license plate due to the fact that there staff has not been able to submit th me a better financing rate. I’ve been having problems with receiving my license plate due to the fact that there staff has not been able to submit the paperwork. More
They dis my oil change and took care of a recall in half the time they quoted me. I was in and out in an hour. Great service! the time they quoted me. I was in and out in an hour. Great service! More
Mike Marshall did a great job of getting me in and out very fast and as always courteously. very fast and as always courteously. More
Great service advisor that explained what was required for the repairs. The work was completed ahead of schedule. for the repairs. The work was completed ahead of schedule. More



