Swickard Toyota 101

Totally disappointed with the service at Toyota 101. After this experience, I don’t plan to come back with any of my three Toyotas. My oil change service was scheduled for 2:00 PM, and I checked in a After this experience, I don’t plan to come back with any of my three Toyotas. My oil change service was scheduled for 2:00 PM, and I checked in at 1:50 PM. However, my car wasn’t taken in for service until around 3:15 PM, and the service wasn’t completed until about 5:10 PM. That’s more than three hours for a scheduled oil change. They also didn’t have the air filter in stock, so I had to wait for it to be ordered and delivered. During the visit, I was asked about additional services, which I declined. On top of the long wait, several things that used to be part of the service are apparently no longer provided. There was no windshield sticker reminding me when the next oil change is due—they told me they don’t do those anymore. There was also no car wash, which used to be included. Overall, the level of service has noticeably declined. As a customer with three Toyotas who has used this location before, this was a very disappointing experience. The service has definitely been downgraded compared with what Toyota 101 used to provide. More

I had a great experience at Swickard Toyota 101. The staff was friendly, professional, and patient. They answered all my questions and made the car buying process smooth and easy. I highly recommend The staff was friendly, professional, and patient. They answered all my questions and made the car buying process smooth and easy. I highly recommend this dealership. More

Sean and Abdullah helped us with this purchase. Very open and transparent transaction. Great experience overall. Very open and transparent transaction. Great experience overall. More

Transaction was handled very efficiently, purchase, trade in, financial paperwork, and preparation of new vehicle. in, financial paperwork, and preparation of new vehicle. More

Thanks to Gio for the great help with my new Toyota Crown Signia. Abdullah made the financing smooth and easy. Fast, efficient experience overall. My third Toyota from Swickard Toyota 101 - customer service Signia. Abdullah made the financing smooth and easy. Fast, efficient experience overall. My third Toyota from Swickard Toyota 101 - customer service is always excellent. More

Even with an appointment they had me there for 4 hours to finish my purchase of a used car. It was the last day of the month, June but they said there was only 1 finance manager that day. I can’t believe any finish my purchase of a used car. It was the last day of the month, June but they said there was only 1 finance manager that day. I can’t believe any dealer would only have 1 on the busiest day of any month. I was very frustrated and they didn’t offer anything to make up for it. Oil change, car detail, but there was nothing. I would not recommend this dealer and I won’t be going back for any service. More

Had a beautiful experience with Swickard Toyota. Sent a message about a month ago about a Sienna Woodland I was looking for. One came in and Nazir followed up with me and we were able to purchase it Sent a message about a month ago about a Sienna Woodland I was looking for. One came in and Nazir followed up with me and we were able to purchase it the next day. More

Very professional and nice service. We have a very good deal for our new Camry. Thanks, Amir! We have a very good deal for our new Camry. Thanks, Amir! More

Brand Associate are very nice and helpful. Car price is reasonable. I definitely recommend to friends. Car price is reasonable. I definitely recommend to friends. More

They were very professional and timely. I felt well cared for. I recommend this dealership to anyone. I felt well cared for. I recommend this dealership to anyone. More