24 Ford Dealers near 43160near 43160

Scott was very knowledgeable regarding my special order - 1234dej

Scott was very knowledgeable regarding my special order for the Transit Van. He guided me through the order process to make sure I was getting what I wanted for my future build out of the Van. Kept me informed from the initial order to the time it arrived at Krieger Ford. Whole process was smooth and seamless. Would definitly work with Scott & Krieger Ford again.

Very professional and very kind. - SHEKIT

Very professional and very kind. Always explains what needs done and cost. I’ve never had a bad experience with ford

I recently completed a long-distance purchase of a truck - JKing

I recently completed a long-distance purchase of a truck from Lebanon Ford, and I can’t say enough good things about Chad Wallace (my salesman), the sales manager, and the finance manager. This was truly exceptional from start to finish. Chad Wallace was outstanding with communication throughout the entire process. Being hours away, I relied heavily on phone calls, texts, emails, and photos/videos, and Chad was responsive, clear, and patient every single time. He kept me updated without ever being pushy, and the truck arrived exactly as described—no surprises, no disappointments. The photos and details were spot-on. The purchase itself was quick, straightforward, and refreshingly free of gimmicks. No hidden fees, no games with the price or my trade-in. The trade value was fair, and the price on the new truck was competitive and honest. Everything moved fast but never felt rushed. When I arrived for the test drive and final steps, the sales manager took a few minutes to come out, say hi, and chat casually, no pressure, no hard sell, just genuinely friendly conversation. It set such a relaxed, positive tone. The finance manager was another highlight. As a fellow veteran, he immediately made me feel at ease and like he was shooting straight with me. He explained options clearly, offered additional warranty/services and upgrades without any pressure, and handled everything efficiently. There was a brief hiccup when a thunderstorm knocked their system offline for a moment (totally not his fault!), but he stayed calm, kept things moving, and we even had a great conversation while waiting. The whole finance process was quick, painless, and transparent. One of the biggest surprises came after the deal was done. On my drive home, I realized I needed a second key (the truck only came with one) to reset the door code and for peace of mind. I reached out to Chad, figuring I’d be on my own since the paperwork was signed. To my shock, they offered to reimburse me for getting a replacement at a local dealer. I was floored, they didn’t have to do that, but they stood by their word 100%. I ordered the key, submitted the receipt, and they promptly sent me a check. That’s integrity you rarely see anymore! This was, without question, the best buying experience I’ve ever had at any dealership. No high-pressure tactics, no nonsense, just honest, professional people who genuinely care about doing things right. A huge thank you to Chad Wallace and the entire team at Lebanon Ford! You guys do it right! If you’re in the market for a Ford or just want a dealership that treats you like family, look no further. I can’t recommend them enough!

AP our sales rep was great. - m socha

AP our sales rep was great. Helped my son purchase his 1st vehicle. His professionalism was top notch to the point where I also bought a Bronco on the same day after watching him handle my son. He sold 2 Broncos in the same day to us! and by the way we are from Cleveland and had no intentions of buying a vehicle. Thank you AP and I would refer you to anyone I know.

The service I received from the time I made my - run26mw

The service I received from the time I made my appointment to the time I left the dealership after my service appointment was complete was tremendous.

Absolutely amazing to work with! - bradlyhagen

Absolutely amazing to work with! They have me what I wanted for my vehicle and came down to what I needed on theirs! Loved working with these guys! Got a dealer for life!!

David McMann was our salesman. - jseelig1

David McMann was our salesman. He was very knowledgeable about all aspects of our car buying! I left feeling very satisfied that I got the best deal. I would definitely recommend him and your company to anyone!

Salesman Lawrence Reynolds was very courteous and very - jtucker716

Salesman Lawrence Reynolds was very courteous and very accommodating. Hew was easy to work with, and answered all of our questions very thoroughly. Grfeat Job Lawrence!

Helpful, smart, trustworthy team of people that helped me - LavonneAdams1

Helpful, smart, trustworthy team of people that helped me find a vehicle that fit my needs. Thank you!

Dealt with Glenn in sales and he worked hard for get me a - pbrowning1969

Dealt with Glenn in sales and he worked hard for get me a deal. Even though I didn’t buy I would recommend them.

Good selection of vehicles and good info about vehicles. - GREGSPRNGFLD

Good selection of vehicles and good info about vehicles. The finance department was helpful and knowledgeable

Brought my F-150 in for the Works oil change special and - brudexter

Brought my F-150 in for the Works oil change special and recall on the PCM. I was waited on quickly. I was glad I had an $20 discount since prices have gone up. Thanks for having that available. All went well except recall couldn’t be completed due to Ford server being down. I will have to reschedule for that.

They failed to top off the fluids management has changed - larryesco

They failed to top off the fluids management has changed hands at least once since I've been there last hopefully that helps straighten things out for them.

Drake was outstanding. - Jinju624wes

Drake was outstanding. He was very knowledgeable. Everything went very smoothly. Would deal with him anytime.

Lane was our customer service dealer definitely and - Ryangeyer090

Lane was our customer service dealer definitely and highly recommend and definitely appreciate the special one on one attention. Will definitely send people your way

I purchased my car here in 2016 and noticed from the - gdavis472

I purchased my car here in 2016 and noticed from the first few days of dealing with them that good customer service does not exist in the sales or service departments. I'm sorry I ever bought a new car from Ricart Ford.

Just got back from my appointment to have “The Works” - thecarmanconnection

Just got back from my appointment to have “The Works” done on my 2017 Ford F-250 that I bought from their dealership. Very, very disappointed in their service department. I was the almost 3 hours getting my oil changed and tires rotated. There was only two other people there getting service during the time I was there. Not busy! No excuse!! Their service department just plain sucks! It’s a joke!! Talked to a couple salesman there and they couldn’t believe it. I’ve been there almost 2 hours in the past waiting but never this long. It’s getting worse and worse. The sales department is pretty good. I would rate them a 4 or 5. The service department about 0-1. The guy at the service desk got back from lunch and couldn’t believe I was still there. He pulled some strings and got my service free of charge. I appreciated that. Whoever was working on my truck should be fired immediately ! Makes the service department look bad. I keep saying I’m never going back but because of my warranty I have to. Part of the deal of the extended warranty . That’s where they get ya. If you go there for service you better allow plenty of extra time and have plenty of patience.

It's always comforting to me to visit Buckeye Ford. - Julie Kay Smithson

It's always comforting to me to visit Buckeye Ford. I've purchased three vehicles from them since the late 1980s and with each experience, my confidence only grows! Whether ordering, purchasing, having service work done, or buying from the parts department, it's all a "two thumbs up" for me! Each employee is well-trained, personable and professional, with that vital extra of friendliness. In addition to the employees, I've never had a Buckeye Ford vehicle that was anything other than fantastic. I'm a truck person, from a 1992 Ford F-350 crew cab diesel dually to a 1998 Ford Ranger XLT to my current 5-star truck, a 2022 Ford Maverick XL Hybrid in velocity blue. Chad Swartzmiller was my salesman and guided me through the ordering process to the bewildering array of technological improvements to trucks since I bought the 1998 Ranger (which was a lot!). His patience and expertise are unmatched! Without exception, every experience I've had with each department at Buckeye Ford has been a blessing!

Sales person (Brendon) was very helpful and answered all - vcw8050

Sales person (Brendon) was very helpful and answered all our questions. I would recommend him and the dealership to anyone else.

Don’t trust this dealership, Jason in the finance - Jim baker

Don’t trust this dealership, Jason in the finance department when it comes to Don a refund of your money. He wants to play around and take his sweet time doing it and then they want to get kicked off when you ask him where the refund money is a tell you not to call .Don’t trust this dealership Jason in the finance department when it comes to Don a refund of your money he wants to play around and take his sweet time doing it and then they want to get kicked off when you ask them where your refund money is and tell you not to call him no more I canceled the extended warranty on December 21 of 2023. He gust set on the paperwork. Until January 10 of 2024 then he sent it to the warranty company. The warranty company issued them a check for my refund on January 16. I called him today about it. He made a sarcastic comment. Don’t call me no more and hasn’t refunded my money yet of an a little over 2400 and 1 I still haven’t received it yet. Has it been sent to me or the bank and they were supposed to send it directly to my bank account like I said do not trust these people they like you left and right

Bought a used car for a great price. Had a few small... - ray lawrence

Bought a used car for a great price. Had a few small issues but they was taken care of quickly. Everyone was very professional. Will buy my next new vehicle there.

Professional, friendly and convenient - dks

Staff was professional, friendly and courteous. Everything done in a nice, timely manner. I arrived early but was taken in early and service completed very timely.

Bought NEW 1999 Eddie Bauer Expedition in 2000 CASH OUT... - irocdaparty

<br>Bought NEW 1999 Eddie Bauer Expedition in 2000 CASH OUT THE DOOR. Took truck to get 1st scheduled service done, dealership removed 3rd seat from rear of MY truck, then put MY 3rd seat into owners EB Expedition Demo to sell it that day. I didnt notice until 2 days later, called dealership, salesman stated it didnt come with 3rd seat. Bypassed salesman to talk to General Manager of dealership, went back and forth with Gen Mgr for 10 months. Dealership found very used cloth 3rd seat that was far from a match. Filed lawsuit for new replacement 3rd seat. settled out of court for Dealership to purchased NEW mathching Eddie Bauer tan leather folding 3rd row removable seat that was originally manufactured with my truck anyway. Problem resolved and it took countless calls, threatened litigation, and ONE YEAR OF MY TIME. BLUE OVAL CERTIFIED MY ASS. I WOULDNT RECOMMEND MY WORST ENEMY TO THIS PLACE. <br><br>