Ricart Ford

My 72 year old mother bought a 2023 honda less than a month ago and has brake system light coming on and needs calibration error light on and I have been there twice with her and they keep putting her of month ago and has brake system light coming on and needs calibration error light on and I have been there twice with her and they keep putting her off!!! More

Great job. My Flex hit 200,000 miles and service was super. The car feels and handles like new. Phil W has been my Ford Advisor for 5 years and I have confidenc My Flex hit 200,000 miles and service was super. The car feels and handles like new. Phil W has been my Ford Advisor for 5 years and I have confidence in him. Ricart is great dealership. I'm sorry Ford Flex model is no longer available. More

I had a fantastic experience here! The team was incredibly nice and friendly from start to finish. What I appreciated most was the video inspection they sent. It was highly detailed an The team was incredibly nice and friendly from start to finish. What I appreciated most was the video inspection they sent. It was highly detailed and walked me through all the parts of my vehicle so I could see exactly what they were looking at. This transparency is hard to find and extremely helpful. Highly recommend! More

Did a good job as usual. Always satisfied. People at this dealership always polite and helpful I always deal with Phil Always satisfied. People at this dealership always polite and helpful I always deal with Phil More

I brought my vehicle in on Monday for an oil change, two recalls, and two TPMS sensors. Only one recall and the oil change were completed. I dropped off the vehicle in the morning and did not receive any up recalls, and two TPMS sensors. Only one recall and the oil change were completed. I dropped off the vehicle in the morning and did not receive any updates until approximately 4 p.m. When I was contacted, I was informed that the shop was too busy to finish my vehicle and that I would need to wait until the following day. As a result, I have experienced a loss of confidence in the service. Regarding the recall that was not performed, the Service Advisor mentioned that there is currently no remedy available, although Ford has issued a remedy. For the oil change, I purchased "The Works" package, which includes a tire rotation. However, the tire rotation was not performed, and while the air pressures were checked, they were not adjusted to the recommended levels. More

This last appointment was the worst experience I have had at Ricart and I do not plan to return. I had been a Ricart customer both new vehicle purchase and service since 1996. at Ricart and I do not plan to return. I had been a Ricart customer both new vehicle purchase and service since 1996. More

My recent experience with Ricart Ford truck repair was very positive. Dan, the customer advocate, was very helpful and went above and beyond to make sure I was pleased. Special kudos to the mechanic that very positive. Dan, the customer advocate, was very helpful and went above and beyond to make sure I was pleased. Special kudos to the mechanic that work over his shift to guarantee I received the truck on time. Excellent rating from me. More

Ricart Ford Service Dept. always top notch service and the best people to work with always top notch service and the best people to work with More