17 Subaru Dealers near 21401near 21401

My wife and I were very happy with the Costco Auto - Eric

My wife and I were very happy with the Costco Auto Program representative (Brandon Le). He is very knowledgeable and professional. He explained the Costco member buying process in detail and the differences between features of the Subaru models and trim levels that we were interested in. He also explored the options of the exterior/interior color combination and equipment option items that we desired within and outside the dealership. We are very grateful that Brandon helped us locate a car with every key item that we wanted. He surely is an asset of the Herb Gordon Subaru dealership.

Mark Dennis was AMAZING—-he was friendly, supportive, - esturm13

Mark Dennis was AMAZING—-he was friendly, supportive, knowledgeable, professional, patient & helped the car buying process move along seamlessly. This is the 3rd Subaru we have purchased or traded in and I would not go anywhere else. I love my new car! Thanks Mark & the Heritage Subaru Owings Mills team!!

My recent experience with the Service Department could - taylorbriand

My recent experience with the Service Department could not have gone better. Great communication. Excellent work.

I recently had my car serviced at Farrsh Subaru. - angelaf

I recently had my car serviced at Farrsh Subaru. They did an excellent job and completed the work quickly. My car is a 2013 model and they keep it in great condition.

Debbie was easy to work with. - Roni

Debbie was easy to work with. She is knowledgeable and professional. I would recommend her.

Matt is so friendly, knowledgeable, and genuine. - sullivanmartha1

Matt is so friendly, knowledgeable, and genuine. This is the 4th car that I have purchased from him and the lovely staff at Fitzgerald Subaru Gaithersburg. I'm hoping that I won't need another car for many years but, when that time comes, there is no doubt that he will be the one that I call.

I really enjoyed working with Mr Franco on the purchase - Brianlinda90

I really enjoyed working with Mr Franco on the purchase of our Honda Odyssey! Thank you for explaining every step needed in our purchase. It was worth the 2.5 hours drive! THANK YOU Mr Franco and staff!

Jessica and Queen were so helpful through the entire car - Alex

Jessica and Queen were so helpful through the entire car buying process. They were able to answer all my questions about the car and the financing. I definitely will buy another car from this dealership in the future.

Satisfactory why did I have to wait 20 minutes after I - steven.neil.braun

Satisfactory why did I have to wait 20 minutes after I paid the bill for my car to arrive at the front door?

The sevice was handled quickly and was thoroughly done. - Joanp47

The sevice was handled quickly and was thoroughly done. The service representative and other staff were pleasant and friendly.

Excellent service! - ilka.shorecooper

Excellent service! They keep you informed every step of the way so there are no surprises. Everyone I've dealt with there in Springfield has been courteous and professional as well as pleasant. They don't waste mt time.

My Subaru is 5 years old and I have been bringing it here - MarkM

My Subaru is 5 years old and I have been bringing it here for service the whole time. They know my car, I absolutely trust them, they have never done anything to break that trust, and I intend to return for all service. It just oil and filter changes. Last year I needed a battery for my vehicle and wondered if I would be able to find one less expensive at an auto parts store but in reality I was able to purchase a genuine Subaru battery at this dealership for a similar price to aftermarket and the dealership knew how to swap out the battery and reset many of the electronics that are on modern cars so the experience was see seamless and stress free. I will need tires soon and will absolutely consider this dealership versus going somewhere else based on my 5 years of service experience here. David Lee is normally my service advisor unless he is not working that day or I am using express service, but everyone in the service department have always been professional and nothing short of exceptional.

On June 14, 2025, I traded in my vehicle and purchased a - Brooks8821

On June 14, 2025, I traded in my vehicle and purchased a new one through Ourisman Volkswagen / Subaru of Waldorf. The salesperson who handled my transaction was Erick Rushing. As part of the agreement, the dealership was responsible for paying off the remaining balance on my trade-in vehicle. Following the purchase, I made several attempts to confirm that the payoff had been sent to the lienholder. I was repeatedly given vague or inconsistent answers. I later discovered that Erick Rushing was no longer employed at the dealership and that my paperwork had never been submitted. It sat unprocessed for approximately 30 days, and as a result, the payoff check was not sent until July 9, 2025. This delay caused the lienholder to report missed or late payments to the credit bureaus, which has significantly damaged my credit. I fulfilled all of my responsibilities and acted in good faith during the transaction, yet the dealership’s negligence has had lasting negative financial consequences for me. I am requesting that this matter be formally acknowledged and that the dealership assist in correcting any inaccurate or harmful credit reporting resulting from this delay.

Yesterday I bought a new car from Bel Air Subaru. - work

Yesterday I bought a new car from Bel Air Subaru. The sales person was Irwin Duncan and he was great! He spent a lot of time with us, explained a lot and was extremely helpful. He did help us the next day with additional information for insurance and the loan. Highly recommended! Roumen

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.