Once they got my money, they wanted nothing to do with me - LongTimeHondaOwner
My experience buying my Honda Pilot from Ron Bouchard was so bad, it was almost funny. I am astounded these people are still in business! While Ron Bouchard is located close to me, when I recently bought a 2017 Honda Pilot (Touring) I did not even consider buying it from these people. I drove several more miles to another dealership, who I am very happy with. Ron Bouchard -- after getting my money, they messed up at virtually every turn, from "not bothering" to even check off items (let alone doing the things listed) for the "Certified Pre-Owned" process (the head of maintenance told his guys to "not bother, since it was already sold") to the finance guy who "forgot" about about the deposit I had left to ... you get the idea.
When I called the manager (Mr. Knight) he told me "We are DONE with you!" (His tone was harsh enough, that for a moment, I wondered if I needed to get a restraining order against this guy.)
My salesman, who, before the sale was done bragged about how he was "a big dog" in this organization and that if I needed anything, he would take care of me, became a whimpering little Chihuahua, saying how there was nothing he could do, he was just a low guy on the totem pole.
When I finally had had enough, I called to talk to Mr. Bouchard himself, only to be told he was on vacation and would not be available for four months!
AVOID DOING BUSINESS WITH THESE PEOPLE!
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