24 Mercedes-Benz Dealers near 01020near 01020

Service is efficient, responsive, organized and clean. - Vs

Service is efficient, responsive, organized and clean. People are professional and care about the customer.

Whenever I’m in the market for a vehicle, Adria Giulino - Celica414

Whenever I’m in the market for a vehicle, Adria Giulino is always my first contact. She is trustworthy, honest, and never wastes my time. I would highly recommend her to anyone in the market for a new or used vehicle. She’ll make the experience stress free without any pressure or gimmicks.

The Viti dealership has serviced my cars for many years - - dianneT

The Viti dealership has serviced my cars for many years - there's never been an issue with personnel or quality of work. Pricey? yes, but it's well worth it to keep my 2015 GLA 45 AMG in perfect running condition.

Excellent dealership! - Carthy

Excellent dealership! The sales department is exemplary and the service department beyond excellent ! Wonderful experience!

We had an outstanding experience at Mercedes-Benz - MarinaC

We had an outstanding experience at Mercedes-Benz Chicopee thanks to Bryan Shea. From the moment we walked in (even though they were almost at closing time) he was very attentive, profesional and truly focused on helping us find the right vehicle without any pressure. He took time to understand what’s important for us and made the entire process smooth and stress-free. His attention to detail and commitment to excellent client service really stood out for us. If you're looking for a luxury car and a top-tier buying experience, I highly recommend working with Brian Shea !!

The process of purchasing my dream car was absolutely - shannon

The process of purchasing my dream car was absolutely flawless with you guys! Everything was explained thoroughly, I never felt mislead or pressure. As a female buying a car for the first time in quite a few years I was very nervous, but the team at MB Shrewsbury took all of those nerves away. From the scheduling accommodations made for the test drive, the phone calls and texts to answer all of my questions, to the genuine nature of both Arthur and Maurice, there was a smile on my face throughout the entire process. I truly can't say enough great things about them, but I will say I'm very grateful to have chosen this dealership and highly recommend them to anyone looking to buy a Mercedes!

Great price Brockton was easy to work with. - TRVLTK55

Great price Brockton was easy to work with. The dealer even delivered the car directly to me

Keeler Mercedes in Latham always takes care of me. - Haroon

Keeler Mercedes in Latham always takes care of me. Paul Martell from sales and Matt Pagan from service are simply the best. In my personal opinion, it is them too that make the dealership so great. .

This dealership boasts the best staff and is always - Moniquelynorexo

This dealership boasts the best staff and is always accommodating. They are incredibly helpful, and Matt McMahon, our Service Advisor, is truly exceptional. Matt is a significant asset to the company.

I always receive great service, Ryan was fantastic, he - Penny.Evans

I always receive great service, Ryan was fantastic, he kept me updated with everything even had the part sent overnight, he was great

I always have a good experience at the Mercedes Benz of - sherry.nakyanzi

I always have a good experience at the Mercedes Benz of Burlington with TJ, He is always great and very passionate about what He does yet so professional but my recent visit I met with TJ and told him about what I needed to be done, he called on Alan Doumanian to help me but I believe Alan is the best asset Mercedes Benz of Burlington has had as a staff, very polite yet so professional, empathetic and understanding, with the best problem solving skills, He executed my concern in a responsively in very timely manner, He offered 5 star customer care service to me and He did it with so much ease but to perfection. He brought the Tiffany customer care service to me as He out did himself. I could not be any happier with Alan and the whole group in general. The Nice lady at the coffee bar (didn't get her name) is Awesome too, great team over there. Much Appreciated

The people That I deal with made it easy to schedule - John

The people That I deal with made it easy to schedule appointments and the video to explain repairs was great.

I would like to say thank you for your service because - Magalie

I would like to say thank you for your service because the team knows how to make it happen to satisfy the customers needs

I had a great experience purchasing my new car at - Biss

I had a great experience purchasing my new car at Mercedes-Benz Westwood! The staff was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle. My salesperson, Mahmoud, was professional and patient, making the entire process smooth and stress-free. They took the time to answer all my questions and never once made me feel pressured. The car was delivered spotless and ready to go, and I’ve been thrilled with it ever since. This was by far the best dealership experience I’ve had, and I’ll be recommending them to friends and family. Thanks again to everyone at Mercedes-Benz Westwood!

Excellent customer service, went beyond service for long - Richardkorris

Excellent customer service, went beyond service for long time customer Highly recommend New Country Motors

It's less a Service Center and more a Storage facility. - mbcs

It's less a Service Center and more a Storage facility. Despite not having enough techs to do the work, they are clearly accepting lots of service appointments. Which might be acceptable if they gave an ETA on when your car will be ready, but they don't/won't. I'm certain the team has never had any soft skills training either. The nicest person I met was a young guy from the garage in the back. I feel sorry for the workers. It seems like an incredibly toxic workplace (women working reception referred to as "girls", everyone sour/annoyed). Avoid unless it's the absolute last resort. And then buckle in for a terrible and very long ride. You would be better served towing your car to CT...not a joke.

No pressure to buy, extremely friendly, great customer... - Jtbsox99

No pressure to buy, extremely friendly, great customer service. Was very impressed with the knowledge, assistance, and patience of this dealership. Will keep my business here!

Defrauded by Mercedes-Benz of Danbury My wife and I - mtadros

Defrauded by Mercedes-Benz of Danbury My wife and I recently purchased a new car from Mercedes Benz of Danbury. We traded in a vehicle with about 80,000 miles on it. Our expectation, based on many previous trade-ins, was that we would receive the KBB median trade-in value since the car was in very good condition and it’s only real downside was the high milage. The salesman explained to us that, due to the high milage, the car could only be wholesaled and because of this they could only offer MMR price, which was about 15% less than KBB. The difference in price makes sense considering KBB is trade-in value assuming the trade-in can be sold at retail and MMR is auction and wholesale value because you are unable to sell the car at retail. Trusting that the salesman was telling the truth, that the car could not be sold at retail and could only be wholesaled, we accepted the 15% lower trade-in value. Today, my wife picks up her new car from the dealership after having some work done and to her surprise our trade-in is on the lot, and on their website, available for retail sale. I called the salesman to get an explanation and the conversation didn’t go well. After talking in circles and telling me I didn’t know what I was talking about and that they can do with the car whatever they want, I realized the conversation wasn’t going anywhere and asked for a manager to call me back which he promptly did. The manager, equally combative when presented with the facts, told me “then you shouldn’t have signed the contract”. Yes, it’s our fault for signing a contract based upon the assumption that salesman was telling us the truth. Shame on us. Negotiating a contract based upon misleading representations made by the dealership/salesman is textbook fraud. The combative reaction on the part of the salesman and manager tells me that they had no way of justifying their fraud. It’s seems clear to me that telling people that their trade-in is only worth so much because they can only wholesale it is just a negotiating tactic to drive down the price they are willing to pay for your trade-in. We tried to find an amicable resolution with both the salesman and the manager and were basically told to kick rocks so now we’re forced to report this unethical business practice to the CT DCP, the CT Attorney Generals Office and the BBB. I just wanted to share our experience so other consumers don’t get defrauded by Mercedes-Benz of Danbury like we did.

Excellent Service! Very friendly staff. Repaired my MB as... - maxx

Excellent Service! Very friendly staff. Repaired my MB as promised very quickly. The staff was very professional, explained the work, and alerted me to another item I wasn't aware of that will need attention in the future.