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Mercedes-Benz of Smithtown

St. James, NY

4.9
1,147 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,147 reviews

November 05, 2026

Klint P is my service advisor. Does a phenomenal job. Just purchased a 2nd car there because Frank in sales and Klint in service make everything easy!! More

by Jgtazzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Klint Papadelias, Frank Sergio, Robert Ghanbari
Nov 06, 2026 -

Mercedes-Benz of Smithtown responded

Earning your business for a second vehicle is a wonderful compliment! We're delighted that both our Sales Team and Service Team have consistently made your experiences easy and enjoyable. Thank you for your continued loyalty to Mercedes-Benz of Smithtown, and congratulations on your newest purchase!

November 04, 2026

The sale representative did a wonderful job with handling all my needs for the beautiful car that I bought More

by Sinie66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Jean Cormier, Jeffrey Davis, Jr.
Nov 06, 2026 -

Mercedes-Benz of Smithtown responded

Congratulations on your beautiful new vehicle! We're delighted to learn that our Sales Team provided the personalized attention and assistance needed to make your purchase a wonderful experience. Thank you for choosing Mercedes-Benz of Smithtown, and enjoy every mile.

October 29, 2026

Very professional…. The staff is courteous and the communication is clear, Klint P is the best advisor…. More

by Whazlehurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klint Papadelias
Oct 29, 2026 -

Mercedes-Benz of Smithtown responded

Thank you for taking the time to leave this wonderful review. We are excited to read about the communicative, courteous, and professional experience you had with our Service Team. Please let us know if you have any additional questions or concerns, and thank you for choosing Mercedes-Benz of Smithtown.

October 25, 2026

Mark Barcelo is an excellent service advisor. Great dealership! Super helpful even on short notice. More

by ssns4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Barcelo
Oct 28, 2026 -

Mercedes-Benz of Smithtown responded

Thank you for this wonderful review. We are thrilled to know you had an excellent and helpful experience with our Service Team. Do not hesitate to reach out to us here at Mercedes-Benz of Smithtown if there's anything else we can do for you.

October 15, 2026

Recently my 2007 C280 had a problem with the shift linkage. It was a rainy Sunday and when I put the car in park I heard a snap. The car would not go into park it was stuck in reverse. I could move on More

by tkhicks58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klint Papadelias
Oct 17, 2026 -

Mercedes-Benz of Smithtown responded

Tom, your wonderful review is greatly appreciated! We’re delighted to know our Service Team at Mercedes-Benz of Smithtown provided prompt communication and quality service to get your 2007 Mercedes-Benz C280 back on the road. We truly appreciate your trust and look forward to taking care of you again whenever you need us.

October 09, 2026

Great place to buy an any new Mercedes car . Customer service is great and would highly recommend this dealer to any one looking for a new Mercedes. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Jeffrey Davis, Jr., Frank Sergio, Kenny Montoya, Marianne Leborgne
Oct 10, 2026 -

Mercedes-Benz of Smithtown responded

Thank you for your fantastic 5-star review, Rick! We're happy that our Sales Team provided excellent customer service and made your car-buying experience enjoyable. Your recommendation means so much to us at Mercedes-Benz of Smithtown. We truly appreciate your support and look forward to welcoming you back!

October 09, 2026

They really are so great. They make everything so easy from the purchase to the service. I highly recommend and will be continuing my purchases and services there More

by Philip fusco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Tops, Aschlyn Puterio
Oct 10, 2026 -

Mercedes-Benz of Smithtown responded

Philip, we appreciate your wonderful 5-star review and continued loyalty! It's great that our Sales and Service Team consistently makes your experience smooth and convenient, from purchasing your vehicle to maintaining it. Thank you for trusting Mercedes-Benz of Smithtown with your automotive needs and for recommending us to others. We look forward to serving you for many years to come!

October 03, 2026

As usual I get my business taken care of with the utmost professionalism. Well versed advisor More

by Josephvasiento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Barcelo
Oct 04, 2026 -

Mercedes-Benz of Smithtown responded

Hi! Thank you for your continued trust and 5-star review! We’re glad our Service Team at Mercedes-Benz of Smithtown consistently provides the professionalism and knowledgeable assistance you deserve. We look forward to serving you again!

September 29, 2026

What a great experience! Everyone was helpful and friendly. Knowledgeable and professional. I would recommend them to anyone I know. More

by Mcgrando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Sep 30, 2026 -

Mercedes-Benz of Smithtown responded

Thank you for your recommendation and wonderful review. We are delighted to read about the friendly, helpful, and professional experience you had with our team. Please let us know if you have any additional questions or concerns, and thank you for choosing Mercedes-Benz of Smithtown.

September 16, 2026

Great personal service. Everyone we dealt with was very friendly and knowledgeable. Maryann gave me a personal orientation to the dash board which was extremely helpful- she More

by reejack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seni Ashiru, Marianne Leborgne
Sep 17, 2026 -

Mercedes-Benz of Smithtown responded

Hello. Your wonderful review means so much to us! We’re delighted to know our Sales Team provided friendly, knowledgeable, and personalized service, and that they made your experience so enjoyable. We’re especially glad the dashboard orientation was helpful and made getting familiar with your vehicle easier. Congratulations on your purchase. We truly appreciate your business and look forward to assisting you again at Mercedes-Benz of Smithtown

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