Mercedes-Benz of Smithtown
St. James, NY
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Klint P is my service advisor. Does a phenomenal job. Just purchased a 2nd car there because Frank in sales and Klint in service make everything easy!! Does a phenomenal job. Just purchased a 2nd car there because Frank in sales and Klint in service make everything easy!! More
Recently my 2007 C280 had a problem with the shift linkage. It was a rainy Sunday and when I put the car in park I heard a snap. The car would not go into park it was stuck in reverse. I could move on linkage. It was a rainy Sunday and when I put the car in park I heard a snap. The car would not go into park it was stuck in reverse. I could move only in reverse Once I shut it off it would not start. I called AAA for a tow and they could not tell me when they could tow it. I then call MD roadside assistance and within 30 minutes they had a flatbed sent to my location. The car was dropped off at the dealer. The next day, Monday I received a call from MB verifying the issue and got the car back to me the next day. Now I never trust a car dealer however, this experience totally changed my mind. Everything was great, the car was fixed perfectly and on top of it I was not even for the tow keep in mind this car is almost 20 years old. I will only use ND of Smithtown for my maintenance Tom Kelly More
Great place to buy an any new Mercedes car . Customer service is great and would highly recommend this dealer to any one looking for a new Mercedes. Customer service is great and would highly recommend this dealer to any one looking for a new Mercedes. More
They really are so great. They make everything so easy from the purchase to the service. I highly recommend and will be continuing my purchases and services there They make everything so easy from the purchase to the service. I highly recommend and will be continuing my purchases and services there More
What a great experience! Everyone was helpful and friendly. Knowledgeable and professional. I would recommend them to anyone I know. Everyone was helpful and friendly. Knowledgeable and professional. I would recommend them to anyone I know. More
Great personal service. Everyone we dealt with was very friendly and knowledgeable. Maryann gave me a personal orientation to the dash board which was extremely helpful- she Everyone we dealt with was very friendly and knowledgeable. Maryann gave me a personal orientation to the dash board which was extremely helpful- she was great as was our salesman Seni More



