A++++ customer service and experience! - TJ
A++++ customer service and experience! I had been contemplating a new vehicle for well over 2 years now, but remained undecided as to what I wanted. I then saw one that kept catching my eye ... found they stocked at Ewald, so I paid them a visit. I was warmly greeted and for all that I interacted with, from Alton in Sales, to Judy and Lamar in Finance, to the President himself, Eric Ewald, I was treated with respect, professionalism, humor 😊, and equally as important, patience! Took me almost 2 hours to complete my process of elimination between what I "wanted" - and what I "needed", but they hung in there with me - and I'm now the very happy and proud owner of a NEW 2024 Buick Encore Avenir! Hats off to everyone mentioned here ... you made it possible ... THANK YOU again! On a scale of 1-10, I give an 11!
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