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Gross Buick,Inc.
Marshfield, WI
405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 405 reviews
August 22, 2026
Mark, in service. My issues were resolved. The timing was perfect! Great customer service. Thanks, Mark! My issues were resolved. The timing was perfect! Great customer service. Thanks, Mark! More
by shantelbeckford
Verified CustomerEmployees Worked With
Mark, in service. My issues were resolved. The timing was perfect! Thanks, Mark! ??
August 21, 2026
Brandon and Patrick were fantastic to work with. Super personable and no pressure. Great experience and will tell others! Thanks for making it smooth and easy. Super personable and no pressure. Great experience and will tell others! Thanks for making it smooth and easy. More
by blondeeanderson
August 19, 2026
Like the people, works has always been good, very put off by the credit card fee. A significant dissatisfier for me. Enough so I'll go elsewhere in the future unless absolutely needed to be done by a dealer. by the credit card fee. A significant dissatisfier for me. Enough so I'll go elsewhere in the future unless absolutely needed to be done by a dealer. More
by rjwags86
August 18, 2026
Awesome service and friendly environment. Made my purchase as smooth as possible would definitely recommend Made my purchase as smooth as possible would definitely recommend More
by chongvue30
August 14, 2026
Took 3 hours to change oil, rotate tires and figure out some diagnostic codes. Was not told it would take this long. Waited in waiting room, was not a drop off and pickup later vehicle some diagnostic codes. Was not told it would take this long. Waited in waiting room, was not a drop off and pickup later vehicle More
by judymbangart
Employees Worked With
Mark
