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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
510 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 510 reviews

June 13, 2026

2nd vehicle I purchased from Chris. He knows the vehicle features well and they had the exact model in stock. More

by grboelter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2026

Very accommodating with scheduling service and always go the extra mile to get all aspects of service needs done. More

by TEDF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

West Side Garage, INC. responded

Thank you for your positive feedback, Ted! We’re thrilled to hear that you found our scheduling accommodating and that we could go the extra mile to meet your service needs. At West Side GM of Berlin, we always strive to provide excellent service. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

June 11, 2026

Very professional and knowledgeable. Very happy with the service. Never had a bad experience with the service department or the sales staff. Would recommend the entire staff to everyone. More

by dbgolf18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our professional and knowledgeable team at West Side GM of Berlin. Your recommendation means a lot to us. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

June 10, 2026

I shared what I was trying to do price wise with the new truck and my trade and they made it work. No last minute add ons. Easy to work with. More

by richardgersteinsf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful review, Richard! We're thrilled to hear that you had a great experience with us at West Side GM of Berlin. It’s fantastic to know that we could meet your pricing needs without any last-minute surprises. We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new truck! West Side GM Team (920) 361-5100

June 09, 2026

Fast and trustworthy service. Will miss Jeff Kapp after his retirement. Last of the old service gang. Will continue to rely on West Side for my vehicle service. More

by DAVEJOHNSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

West Side Garage, INC. responded

Thank you for your kind words, Dave! We are thrilled to hear that you experienced fast and trustworthy service at West Side GM of Berlin. Jeff will certainly be missed, and we appreciate your loyalty as you continue to rely on us for your vehicle service. Our team looks forward to seeing you again! West Side GM Team (920) 361-5100

June 06, 2026

I would like to thank Jeff for taking the time and explaining what was going on with my car. More

by darbell2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2026 -

West Side Garage, INC. responded

Thank you for your kind words, Darbell! We're happy to hear that Jeff was able to assist you and provide clarity on your car. Your appreciation means a lot to us at West Side GM of Berlin. Looking forward to seeing you again soon! West Side GM Team (920) 361-5100

June 05, 2026

Dealership and salesman went the extra mile to get the deal done on a Saturday afternoon before close to help me purchase my new vehicle More

by caraondra
Recommend Dealer
Yes
Employees Worked With
John Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Nixon
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Jun 06, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful review, Cara! We're thrilled to hear that our team at West Side GM of Berlin went the extra mile to assist you in purchasing your new vehicle, especially on a Saturday afternoon. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again! West Side GM Team (920) 361-5100

June 04, 2026

Out standing service. I've been going there for years. Their estimates for the cost of work are always in the ball park. Recently they replace the air conditioning condens More

by Pnoemichen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently had a positive experience with our service department at West Side GM of Berlin. It's great to know that our estimates are reliable and that we were able to complete your air conditioning condenser replacement efficiently and cost-effectively. We appreciate your loyalty over the years and look forward to serving you again in the future! West Side GM Team (920) 361-5100

June 02, 2026

I was amazed that they even offered to sell a Jeep Gladiator Mojave. The price was up there; but so was all the features that this Mojave offered. They even serviced the Jeep after I had the bed cover More

by groholskijoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful review, Joe! We’re thrilled to hear that you’re impressed with the Jeep Gladiator Mojave and the features it offers. At West Side GM of Berlin, we strive to provide exceptional service, and we’re glad we could assist you with the installation of the bed cover and running boards. Our team truly appreciates your feedback and hopes to see you again soon! West Side GM Team (920) 361-5100

May 30, 2026

Great, fast, easy Dealership was fast and easy to speak with. They made purchasing the vehicle very easy and they did a great job of explaining things to me More

by 23etlam
Recommend Dealer
Yes
Employees Worked With
John Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Nixon
Report | Print
May 31, 2026 -

West Side Garage, INC. responded

Thank you for your fantastic review! We're glad to hear that your experience at West Side GM of Berlin was great, fast, and easy. Our team works hard to ensure a smooth purchasing process and clear explanations. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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