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Gene Heiderich
Gene Heiderich at West Side Garage, INC.

Gene Heiderich

Service Consultant

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.7
88 Reviews
4.7

88 Reviews

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88 Reviews of Gene Heiderich

June 12, 2026

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Employee Rating

Very accommodating with scheduling service and always go the extra mile to get all aspects of service needs done. More

by TEDF0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Jun 13, 2026

West Side Garage, INC. responded

Thank you for your positive feedback, Ted! We’re thrilled to hear that you found our scheduling accommodating and that we could go the extra mile to meet your service needs. At West Side GM of Berlin, we always strive to provide excellent service. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

June 11, 2026

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Employee Rating

Very professional and knowledgeable. Very happy with the service. Never had a bad experience with the service department or the sales staff. Would recommend the entire staff to everyone. More

by dbgolf18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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Jun 12, 2026

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our professional and knowledgeable team at West Side GM of Berlin. Your recommendation means a lot to us. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

June 06, 2026

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Employee Rating

I would like to thank Jeff for taking the time and explaining what was going on with my car. More

by darbell2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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Jun 06, 2026

West Side Garage, INC. responded

Thank you for your kind words, Darbell! We're happy to hear that Jeff was able to assist you and provide clarity on your car. Your appreciation means a lot to us at West Side GM of Berlin. Looking forward to seeing you again soon! West Side GM Team (920) 361-5100

June 04, 2026

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Employee Rating

Out standing service. I've been going there for years. Their estimates for the cost of work are always in the ball park. Recently they replace the air conditioning condens More

by Pnoemichen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2026

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently had a positive experience with our service department at West Side GM of Berlin. It's great to know that our estimates are reliable and that we were able to complete your air conditioning condenser replacement efficiently and cost-effectively. We appreciate your loyalty over the years and look forward to serving you again in the future! West Side GM Team (920) 361-5100

June 02, 2026

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Employee Rating

I was amazed that they even offered to sell a Jeep Gladiator Mojave. The price was up there; but so was all the features that this Mojave offered. They even serviced the Jeep after I had the bed cover More

by groholskijoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan

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Jun 03, 2026

West Side Garage, INC. responded

Thank you for your wonderful review, Joe! We’re thrilled to hear that you’re impressed with the Jeep Gladiator Mojave and the features it offers. At West Side GM of Berlin, we strive to provide exceptional service, and we’re glad we could assist you with the installation of the bed cover and running boards. Our team truly appreciates your feedback and hopes to see you again soon! West Side GM Team (920) 361-5100

May 26, 2026

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Employee Rating

Easy to deal with. No issues! I'm happy I found West Side Garage. Good place! More

by Wmiller6464
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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May 27, 2026

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at West Side GM of Berlin. We appreciate your kind words and look forward to helping you again in the future. Please don't hesitate to share your experience with others! West Side GM Team (920) 361-5100

May 26, 2026

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Employee Rating

Easy to deal with. No issues! I'm happy I found West Side Garage. Good place! More

by Wmiller6464
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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May 22, 2026

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Employee Rating

Tge dis the service i need on time, and thorough. Professional , courteous, friendly service More

by catnpickles
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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May 23, 2026

West Side Garage, INC. responded

Thank you for your wonderful feedback! We are thrilled to hear that you received timely and thorough service at West Side GM of Berlin. Our team strives to provide a professional and friendly experience for all our customers. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

May 17, 2026

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Employee Rating

Always have good service with west side gm service dept is very friendly and helpful More

by CHUCKDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Stibb

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May 18, 2026

West Side Garage, INC. responded

Thank you for your kind words, Chuck! We're thrilled to hear that you consistently have a great experience with our service department at West Side GM of Berlin. Our team is dedicated to providing friendly and helpful service, and we appreciate your feedback. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

May 17, 2026

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Employee Rating

The staff at West Side are friendly and helpful. The shop performs the service that keeps our vehicles running well More

by KMWLABBUS
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hogan, Jeff Kapp

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May 17, 2026

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your feedback about our friendly and helpful staff at West Side GM of Berlin. It's great to hear that our service is keeping your vehicles running well. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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