Dan Salisbury

Wouldn’t recommend getting service done from this dealership. Some service writers acted like they were busy when they weren’t. I had to ask for assistance, not the other way around. Took a long time dealership. Some service writers acted like they were busy when they weren’t. I had to ask for assistance, not the other way around. Took a long time to get repairs done. Not a very good experience! More

by Dashmich4 Verified Customer Verified Customer

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My salesman was very friendly and knowledgeable. I enjoyed the interaction with him and I love my new car! I enjoyed the interaction with him and I love my new car! More

by YOLARSN Verified Customer Verified Customer

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It was great dealing with Dan Salisbury and Orlando when I purchased my new Buick. They are both so pleasant and helpful to deal with. I purchased my new Buick. They are both so pleasant and helpful to deal with. More

by SOBEREMBT Verified Customer Verified Customer

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Working with Palmen was easy. We arrived for our appointment and they had a sample of vehicles ready for us to demo and explained the features of each vehicle. We arrived for our appointment and they had a sample of vehicles ready for us to demo and explained the features of each vehicle. More

by PAFCPA Verified Customer Verified Customer

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Easy and perfect communication, respect the numbers and speak very clear about how it going everything speak very clear about how it going everything More

by JACOBNAVARROBELLINI Verified Customer Verified Customer

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Jason is cordial, competent, and charismatic. I could continually compliment the most considerate consultant, but as a customer I can confidently confirm his consistency, clarity, and commitment I could continually compliment the most considerate consultant, but as a customer I can confidently confirm his consistency, clarity, and commitment create complete confidence and comfort. His collaborative communication and careful coordination consistently exceed customer-centered commitments. Completely commendable. More

by TIMLUCAS1977 Verified Customer Verified Customer

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Palmen always takes care of me. They're friendly and help me get the best deals on cars, maintenance, and repairs. They're friendly and help me get the best deals on cars, maintenance, and repairs. More

by EILEENLOUISEDAHL Verified Customer Verified Customer

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First class operation that works well with and for their customers to achieve mutual satisfaction Very professional guys customers to achieve mutual satisfaction Very professional guys More

by Superman Verified Customer Verified Customer

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The salesman was pleasant when walking into the dealership. They had the SUV we were looking for, an good experience. dealership. They had the SUV we were looking for, an good experience. More

by JANIECE1970 Verified Customer Verified Customer

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First and foremost, I felt that Dan Salisbury was an exceptional salesman.. I have never dealt with such a down-to-earth car salesman, as if he was my neighbor. He was very knowledgeable on the product exceptional salesman.. I have never dealt with such a down-to-earth car salesman, as if he was my neighbor. He was very knowledgeable on the product he was selling, and without pressure. You could tell he was very experienced. He was an exceptional people person. I will be dealing with him for future purchases. The person I dealt with on the sale, and payment of the car, was a very pleasant experience as well. He was very efficient and made the process go very fast. A couple days after the purchase, with very little miles driven, "steering assist is reduced drive with care" warning popped up on the dash. I called Dan and told him about the problem. He said they would take care of it, had me bring it in to have it checked. He asked if I started it up again would the warning disappear, but it didn't. I took the car around the block and the air conditioner didn't work as well. After driving about 2 miles on the way to the dealership the warning did disappear and the air conditioner started working again. I brought the car in and talked to the service manager who was very knowledgeable about these cars. He explained how seldom this can occur and you might not ever have a problem again. He told me what to look out for if the problem would continue. He also helped me decide with his expertise and personal opinion about a warranty on this specific vehicle. I lost a lot of confidence in the Cadillac brand, but he reassured me that this isn't something that happens very often and that they don't see many problems with the Cadillac brand. He was very valuable in helping me restore my confidence and move forward with this problem. Dan spoke to the sales manager who worked out a 90-day warranty, parts and labor, should this continue to be a problem. I was hoping to get something a little more reassuring than that. What I was asking for was a bit of a reach, wanting it taken care of if I ever had a problem with it again. I agreed on the warranty, which Dan said if something happened in a hundred days we would still take care of it for you meaning if it's realistic timing from the purchase. He said that's who we are... and I appreciate that!! I felt Dan handled this whole situation very professionally. The car was in excellent condition for the year, and I felt I got a very good deal. Your dealership will be my first choice to trade up on this car in the future. Thank you so much for the professionalism your dealership possesses!! More

by jemiller59 Verified Customer Verified Customer

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