944 Virginia Used Car Dealers

Employees are always personable, friendly and - Betty.ender

Employees are always personable, friendly and professional. Car was serviced timely. Great dealership and service department.

For us, to talk about the dealership is to talk about our - chrisbarrett4nd

For us, to talk about the dealership is to talk about our salesperson, Kenny Pinkard at the Richmond, VA CarMax. He was amazingly gifted at interpersonal relationship building, obviously very savvy with the sales process, built our confidence in him and CarMax by his skills and proficiency, and stayed faithful to us as we waited for our Inheritance IRA to be delivered into our checking account. He was terrific with our test drive since we wanted him to accompany us. We're so grateful. Chris Barrett and Anne Gibbons, Richmond, VA

Horrible customer service! - Notrab73

Horrible customer service! I drove 4 hours round trip yesterday to look at a Jeep and worked directly with Sales Manager Gary, GM Niko, and Anthony. We spent over an hour going back and forth and ultimately agreed on a price. I was approved through financing, but they only had one finance person working on a Saturday, so we couldn’t complete the paperwork that day. Anthony and Gary both told me they would call me later so we could finalize everything over the phone and sign documents at delivery. I specifically asked whether I needed to leave a deposit, and Gary told me that would not be necessary. Anthony even said he had the keys and had already moved the Jeep to the “sold” lot in the back. I never received a call. When I followed up the next morning, I was told the three people I had worked with were off, and the manager on duty, David, informed me they had sold the Jeep to someone else later that night. His only response was “our bad” and that this “happens a lot.” That is extremely disappointing after driving 4 hours and being told the vehicle was secured. If Lindsey Automotive does not have adequate finance staffing on busy days, that should not become the customer’s problem—especially after a price agreement and financing approval. If you are not local and can’t sit in their waiting room for hours, be cautious. Based on my experience, verbal commitments and assurances that a vehicle is “sold” may not actually mean it’s being held for you. Customer service did not feel like a priority here.

The 2026 chevrolet 2500HD is the second purchase from - leanne

The 2026 chevrolet 2500HD is the second purchase from Priority Chevorlet. The salesman James McPherson and the sales team did an excellent job of finding what I was looking for.

The issue with the dealership has been resolved to my - vmattarell

The issue with the dealership has been resolved to my satisfaction, in a timely manner.

We went to Charlottesville Colonial Auto Center to sell a - e911eagle

We went to Charlottesville Colonial Auto Center to sell a vehicle, no trade or purchase, from an estimate from Kelley Blue Book on Sunday 5/3/26. Martin Haggard got in touch with me Monday morning to set up an inspection and discuss a buy price for today. We got there on time and he was ready to negotiate. Everything went better than expected and even got a 45-minute ride back home with Shane. Awesome dealership and awesome Sales and associates. When I buy again, Colonial will be the 1st place I will go! Thanks guys!

The most difficult part was choosing a car. - moroberthunter

The most difficult part was choosing a car. Robert made the process quick and easy.

It was great working with Breah! - BuickEnclave

It was great working with Breah! She was quick at showing us all the info we needed on our vehicle's history and it's comparison to similar vehicles. She also assisted with the transfer of the vehicle we wanted from another CarMax, making the process very easy for us. We are very happy with our purchase!

Jeff Bryner is a service manager who always engages in - jasonbosher

Jeff Bryner is a service manager who always engages in excellent customer service. Kudos to him for taking care of us and our vehicles. -Jason

We’ve worked with George more than once, and there’s a - Spartak.hvalev

We’ve worked with George more than once, and there’s a reason we keep coming back to him. He’s straightforward, dependable, and always makes sure everything is handled properly. This time was no different. Rebecca Cornelius in finance was also wonderful to work with and made that part of the purchase easy and straightforward. We had another great experience at Honda of Chantilly and truly appreciated both George and Rebecca taking care of us.

Crystal in sales was so helpful. - richardespitee

Crystal in sales was so helpful. Kept me informed with emails and pictures and even videos throughout the whole process! This was an out of state purchase as well and she went above and beyond to help me. She is an asset to the Ford franchise. Thank you!

The service if good and reliable. - celia7257

The service if good and reliable. I take my Subaru here, because I trust their service more than the Subaru dealership. Thank you for being honest and doing the job right.

We had another great experience at CMA Colonial Chevrolet - charnita.goodrum

We had another great experience at CMA Colonial Chevrolet thanks to Keith Wyatt. This was the second vehicle we’ve purchased through him, this time for our son. We gave Keith our budget, and he was able to find us the right vehicle the very same day. He made the entire process easy and helped us get everything taken care of without any hassle. Keith truly provides world-class service and goes above and beyond to make sure his customers leave happy. We appreciate everything he did for our family and highly recommend working with him. Thanks again, Keith!

We had such an amazing experience working with Lee! - chelseynicole0622

We had such an amazing experience working with Lee! He was absolutely fantastic from start to finish—knowledgeable, patient, trustworthy, and genuinely made us feel like we were in good hands. He made the trade-in process and purchasing our new vehicle so easy and stress-free. Buying a car can be overwhelming, but Lee went above and beyond to make the entire experience enjoyable. We never felt pressured and truly felt like he cared about getting us into the right vehicle. We are so thankful we had Lee to help us through the process and would 100% recommend him to anyone looking to buy a vehicle! If you’re in the market for a car, ask for Lee—you won’t regret it! ⭐️⭐️⭐️⭐️⭐️

Excellent experience at Leesburg Auto Import. - aporb

Excellent experience at Leesburg Auto Import. Found a 2019 Audi S4 online with a great price. Salem and Mike made the process painless. They stayed late on a Friday night to get me through the paperwork and had my trade-in handled smoothly. No surprises, no upselling, just a straightforward transaction. The car is clean, drives perfectly, and was exactly what they said it was. Would buy from them again without hesitation.

Service department is terrible. - Elw335

Service department is terrible. They will tell you something simple like replacing wipers will take an hour and three hours later you still don’t have your car back. Avoid it this place.

I rarely leave negative reviews, but the service - CSB96

I rarely leave negative reviews, but the service experience I have had with Ourisman Chevrolet of Alexandria has been exceptionally poor. My 2024 Chevrolet Equinox suffered a serious drivability problem and was left at the dealership on a Saturday. The following Tuesday, I received a very limited update acknowledging that the vehicle was making a rattling noise and having difficulty shifting. Since then, despite the dealership having the vehicle for more than a week, I have received no diagnosis, no explanation of what testing has been performed, no repair plan, and no estimate of when I might get the vehicle back. I have called and texted repeatedly, essentially every day. Calls go only to voicemail, never to a human. I have attempted to reach management. I have been told that someone would get back to me and then heard nothing. After more than a week, I still do not know what is wrong with my vehicle or when I can reasonably expect it back. Service this poor is a choice, not simply a process problem. A difficult diagnosis may take days. Returning a phone call or sending a two-minute status update does not. Avoid this dealer at all costs.

Toyota Tom was amazing to deal with financing was quick - Jonate444

Toyota Tom was amazing to deal with financing was quick and painless definitely recommend checking out a vehicle

Very good service from Nas and Alan regarding with my - melani.hernan06

Very good service from Nas and Alan regarding with my Chevrolet Silverado,traction light came on within a week. They scheduled me and when I Can ancla serviced my truck.

Fred was my service advisor for my 2025 KIA Sportage. - Jumpzun

Fred was my service advisor for my 2025 KIA Sportage. He was very personable and very attentive to my questions.

I took my 2003 Ranger in for check engine light and - sharonalsop

I took my 2003 Ranger in for check engine light and engine miss. After a week I pick up my truck and as soon as I leave the lot the check engine light comes back on. When I take it back they said first thing they ask for is an additional $285. Dollar diagnostic fee which was included in the original $940. Dollars I paid them. They then proceed to tell me it was a different issue from the first time, same problem, check engine light and engine miss They are CROOKS

I had a service scheduling issue at Malloy Ford of - rover

I had a service scheduling issue at Malloy Ford of Alexandria and decided to reach out about it. What impressed me was how fast the General Manager, Daniel Khan, personally got back to me and owned the situation. No excuses, just an apology and real solutions like mobile service and pick-up/delivery options. Deshaun also stepped up and helped me get both my vehicles scheduled for mobile service the very next day. They even provided complimentary service as a goodwill gesture. This is the kind of responsiveness and customer care that keeps me coming back. Highly recommend Malloy Ford of Alexandria.

Make sure you get everything in writing before you - Papa1

Make sure you get everything in writing before you purchase or attempt to even finance their vehicles. Finance department was very mendacious. Do your research on all reviews before you even attempt to buy vehicle or finance from this dealership.

I came all the way from West Virginia to CarGet Motors to - halsteada51

I came all the way from West Virginia to CarGet Motors to purchase my Honda Civic Si, and I’m glad I made the trip! Before coming in, I did read through the reviews, including some of the negative ones, but CarGet had so many vehicles and options that I decided to come see everything for myself. My experience was completely different from what I expected. The staff was welcoming, professional, and easy to work with from beginning to end. They had a great selection, answered all my questions, and never made me feel pressured or rushed. The financing was also great. They worked hard to get me a deal I was comfortable with and made the whole process smooth and straightforward. If you’re shopping for a vehicle, I definitely recommend giving CarGet Motors a chance and experiencing them for yourself. I drove all the way from West Virginia, and it was absolutely worth the trip. I love my Honda Civic Si! Thank you to the entire CarGet Motors team for taking care of me! ⭐⭐⭐⭐⭐ ASK FOR BOLA

I just traded in and purchased an car from AP Fairfax.... - craigjloweryii

I just traded in and purchased an car from AP Fairfax. This has been great experience. Zack Owens has been most helpful with this experience. Thanks so much for your professionalism and knowledge.

I had a great visit. - joshalester33

I had a great visit. Didn’t end up buying anything however they had a great selection of vehicles I definitely plan on coming down when I’m ready to purchase in the future big shout out to Eli

Was disappointed by the low integrity level displayed by - Disappointed buyer

Was disappointed by the low integrity level displayed by GM when I was trying to purchase a car

I gave them one star because zero was not an option. - corriesieh88.cs

I gave them one star because zero was not an option. I've never had such a terrible experience trying to purchase a vehicle. I had made an appointment to test drive a New Nissan Sentra 2 days prior to my arrival. When I got there, after 20 minutes standing outside in 97 degree heat, the salesman informed me that the vehicle was not available. He then convinced me to consider another, which I did, and thought I had made a deal. I made a sizeable down payment and was informed that the vehicle would be available in 2 to 3 days. Five days later they had not sent the purchase documents to my lender with whom I had already secured financing prior to my appointment. I spent an hour trying to contact the dealership. When I finally got response from the sales representative he informed me that I would have to wait another day because the person handling the finalization was not there. Very disappointed! I will be expecting a refund of my deposit. More of my time wasted and I'm certain it will be equally as frustrating.

Drew and others they all was great. - Tabb

Drew and others they all was great. My husband brought truck. Monree and Sandra was great

Had a fantastic experience at 95 Motors! - caritocl21

Had a fantastic experience at 95 Motors! The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. They listened to what I wanted and helped me find the perfect car within my budget. Highly recommend to anyone looking for great service and a great deal!