CMA's Colonial Chevrolet
Chester, VA
Filter Reviews by Keyword
By Type
Showing 233 reviews
We had another great experience at CMA Colonial Chevrolet thanks to Keith Wyatt. This was the second vehicle we’ve purchased through him, this time for our son. We gave Keith our budget, and he was able to f thanks to Keith Wyatt. This was the second vehicle we’ve purchased through him, this time for our son. We gave Keith our budget, and he was able to find us the right vehicle the very same day. He made the entire process easy and helped us get everything taken care of without any hassle. Keith truly provides world-class service and goes above and beyond to make sure his customers leave happy. We appreciate everything he did for our family and highly recommend working with him. Thanks again, Keith! More
It’s rare these days to experience customer service that truly leaves a lasting impression, but that’s exactly what happened with my recent visit to CMA Chevy. The repair to my 2011 Corvette was, as alwa truly leaves a lasting impression, but that’s exactly what happened with my recent visit to CMA Chevy. The repair to my 2011 Corvette was, as always, outstanding. I’ve come to expect excellent workmanship from the service department, and once again they delivered. But this visit wasn’t memorable because of the repair—it was memorable because of the people. From the thoughtful phone calls keeping me updated, to the text messages letting me know exactly when my Corvette was ready, every interaction made me feel like I wasn’t just another customer. I felt valued. Then I opened my car door and found a handwritten birthday note from Natasha waiting on my seat. It read: “Happy Birthday! Wishing you a fantastic day. Thank you for your support and trusting us with your Corvette. We hope you have plenty of opportunities for top-down drives!” That simple, heartfelt gesture meant more than I can put into words. In a world where customer service often feels rushed and impersonal, Natasha took a few moments to make someone’s day a little brighter. Those moments matter. They create loyal customers for life. Thank you, Natasha, and thank you to the entire CMA Chevy team. Your professionalism is outstanding, but it’s your kindness, thoughtfulness, and genuine care that truly set you apart. You’ve earned my trust, my appreciation, and my future business. As long as I own a Chevrolet, CMA Chevy will be the only place I’ll take it. Thank you for making my birthday—and my service experience—one I’ll never forget. More
Mr. Keith Wyatt at CMA’s Colonial Chevrolet made buying my new SUV extremely easy. He was very knowledgeable, upfront, and took the time to explain everything clearly without any pressure. The entire proce my new SUV extremely easy. He was very knowledgeable, upfront, and took the time to explain everything clearly without any pressure. The entire process was smooth from start to finish, and his customer service was top-tier. What really stood out was how attentive and professional he was—great conversation, answered all my questions, and made sure I was comfortable with every step. If you’re looking for someone who knows their stuff and genuinely wants to help, Keith is the guy. Highly recommend. More
Service dept leaves a lot to be desired. Communication with customers is poor, loaded with excuses. I’ve purchased 2 trucks from them within the last 5 months and I will not be a returning c Communication with customers is poor, loaded with excuses. I’ve purchased 2 trucks from them within the last 5 months and I will not be a returning customer. More
Worst dealership in va I went in to purchase a toyota i didnt want a chevy anymore but the sales man insisted i buy there product He told me the truck had service records they had serviced it Ok i thin didnt want a chevy anymore but the sales man insisted i buy there product He told me the truck had service records they had serviced it Ok i think im good I take truck trans feels funny to me i take it back I skipped the part where i gave them my money and i had to take a loner my tuck was not ready yet cool no worries cause im buying a what i was told was a good truck Got my truck few days later i find out ac doesnt work i take it back they said they would fix I obtained the service records and found out the truck has never been serviced so not only does ac not work the no services have been done to the truck had i know that i would at least try to lower price guess thats why they never produced service records so now we are at service manager desk he telling me i need him to help me get my ac fixed on a truck i was told was good Anyway after i took truck to get ac fixed they give it back and say its good few days later same thing no ac took it back they fix ac then put a dent in my door I take it back they say they will fix it I will not let them smell my truck again Bunch of liars at this dealership Service manager said they only replace plugs if the car is missing they dont follow service manual what world are we living in Dont Buy Here Please More
I purchased a new vehicle from CMA. The staff was so knowledgeable and professional. I would recommend them to everyone. Special shout-out to TOSHI. You rock girl. All my questions and The staff was so knowledgeable and professional. I would recommend them to everyone. Special shout-out to TOSHI. You rock girl. All my questions and concerns were answered. More
I purchased a new vehicle for myself. My sales person was Jackie Disher. She was amazing along with the rest of the staff. She kept me informed in the process and was very quick. She made My sales person was Jackie Disher. She was amazing along with the rest of the staff. She kept me informed in the process and was very quick. She made it comfortable to proceed with my purchase. Love the atmosphere at CMA’s colonial Chevrolet More
I purchased a new vehicle for myself and my husband the same day our salesman Keith Wyatt, along with the whole rest of the staff were amazing. They kept us informed in the process, and they were very quic same day our salesman Keith Wyatt, along with the whole rest of the staff were amazing. They kept us informed in the process, and they were very quick considering buying a car usually takes a while. I would highly recommend! Ask for Keith. More

