Sheehy Ford - Springfield

High pressure sales people, especially the manager Matt Wright. Gave me the “this price is only good today” line. Would not guarantee the price or transfer the car from the Gaithersburg showroom for me to Wright. Gave me the “this price is only good today” line. Would not guarantee the price or transfer the car from the Gaithersburg showroom for me to test drive unless I filled out a loan application even though I was probably going to pay cash because the loan interest rates were not that good. Nobody at the dealership warned me that the credit check for the loan application might lower my credit score at least temporarily. I should have test drove and bought the car in Gaithersburg. Also, they initially low balled me in the value of my trade in. I got a better trade in value from CarMax. More

Crystal in sales was so helpful. Kept me informed with emails and pictures and even videos throughout the whole process! This was an out of state purchase as well and she went above Kept me informed with emails and pictures and even videos throughout the whole process! This was an out of state purchase as well and she went above and beyond to help me. She is an asset to the Ford franchise. Thank you! More

I got a extended warranty and then cancelled it and they saying the refund take 8-12 week why would it take 2-3 months to get my refund. This is ridiculous and you mr company and warranty department is ridi saying the refund take 8-12 week why would it take 2-3 months to get my refund. This is ridiculous and you mr company and warranty department is ridiculous More

Great dealership, completed online paperwork and drove up from Baltimore to get an unbeatable deal (trust me I tried to find a more local place to match lol) Maxxx Manu was super helpful 0-1. Driving out her from Baltimore to get an unbeatable deal (trust me I tried to find a more local place to match lol) Maxxx Manu was super helpful 0-1. Driving out here was worth it in the end More

Was sold a useless vip service contract. Was new to Springfield and told sales team I would only be in the area a short time. The information yhat the vip can only be used at Sheehy. Now Was new to Springfield and told sales team I would only be in the area a short time. The information yhat the vip can only be used at Sheehy. Now that i have moved 4 hours from a Sheehy deal 1 year later, i’m told i wasted all the $ for the service contract. Withholding information is the same as being lied to. More

Sheehy Ford of Springfield excels in customer service. Max Manu and Jacob Williamson were patient, knowledgeable and went out of their way assisting me with my experience and purchase at this dealership. Max Manu and Jacob Williamson were patient, knowledgeable and went out of their way assisting me with my experience and purchase at this dealership. More

Came in and had great service. Maxx did everything he could and then some to make sure we had a great experience. Maxx did everything he could and then some to make sure we had a great experience. More

Great service! Ask for Max Mannu above and beyond, super friendly and super quick service! Ask for Max Mannu above and beyond, super friendly and super quick service! More

This is the first time I used sheehy. Ford with my escape. They git the job done right. Th a nks fir the service. Lou Ford with my escape. They git the job done right. Th a nks fir the service. Lou More

Our sales associate, Jeremy White, was excellent. He worked tirelessly and found the perfect vehicle for our daughter. He worked tirelessly and found the perfect vehicle for our daughter. More