Lindsay Chevrolet Woodbridge – Fraudulent Warranty - AI
Lindsay Chevrolet Woodbridge – Fraudulent Warranty Practices, Poor Service, and Dishonored Commitment
I strongly warn anyone considering this dealership. I am explaining my personal experience so that it will help other people. I purchased an extended warranty for my 2020 Chevy Suburban and was told the deductible was $100, but the paperwork stated $500, a clear misrepresentation. The transmission failed twice while under warranty, and I reported the problems multiple times before it expired, including documented texts and service visits, but their mechanics repeatedly claimed “no problem found,” ignoring clear evidence of a fluid leak from another shop. Only after the warranty expired did they admit the transmission was defective and refused to cover the repair. This is not just negligence, it appears to be deliberate delay and cheating customers to avoid honoring warranties, a pattern I also experienced with Lindsay Chevy in 2018.
After I posted a bad review, I was called by the General Manager along with the service director on the phone. The General Manager’s behavior was very unprofessional and he screamed at me. On the call they acknowledged that my car had a valve body of the transmission problem and they made a commitment with me that they would repair it at no cost with a short term warranty with the condition that I remove all of my bad reviews. After I removed my reviews about Lindsay’s negligence, I dropped my car off twice and they are now claiming there is no problem in the transmission. As per their habitual cheating practice, they are now denying any issue.
I am preparing to file a lawsuit against Lindsay Chevy and GM for their fraudulent and deceptive practices. Customers should be extremely cautious, this dealership cannot be trusted to provide honest service or competent repairs or keep their word.
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