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Alex Lane

Overview Reviews (20) Inventory (61)

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Alex Lane

Sales Consultant

Northern Neck Chevrolet

18175 Kings Highway
Montross, VA 22520

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5.0

20 Reviews

Overview Reviews (20) Inventory (61)

5.0

20 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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20 Reviews of Alex Lane

July 15, 2026

Dealership Rating

Employee Rating

Competitive pricing, good inventory, friendly knowledgeable staff, sales people are not pushy, comfortable and welcoming. knowledgeable staff, sales people are not pushy, comfortable and welcoming. More

by mbg.cmg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon ??

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Jul 16, 2026 -

Northern Neck Chevrolet responded

Thank you so much for your great review and trusting us with your automotive needs.

May 08, 2026

Dealership Rating

Employee Rating

It is nice to have a hometown dealer that is committed to customer satisfaction. I have worked with them for years and plan to continue. customer satisfaction. I have worked with them for years and plan to continue. More

by MOSSFAM88

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rex Gordon

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May 09, 2026 -

Northern Neck Chevrolet responded

Thank you so much for your kind review. We look forward to working with you on any of your future automotive needs.

April 11, 2026

Dealership Rating

Employee Rating

Once again…unfortunately 😅 Alex, Rex and Chuck knock it out of the park! Top notch knowledge and customer care! out of the park! Top notch knowledge and customer care! More

by mslaw12

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Hayden

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Apr 13, 2026 -

Northern Neck Chevrolet responded

Thank you for trusting us with your automotive purchase again. We appreciate your kind and thoughtful review. Excellent customer service is what we strive for.

March 28, 2026

Dealership Rating

Employee Rating

Everyone was great and understanding. Let me know exactly what was needed to know from parts to scheduler to payment! Let me know exactly what was needed to know from parts to scheduler to payment! More

by HAGANJULIE5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith , Angela Fox, First time there so not sure name of lady wandering the phone

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Mar 31, 2026 -

Northern Neck Chevrolet responded

Thank you so much for taking the time to leave such a kind review. Please let us know if we can help you with any of your future automotive needs.

January 15, 2026

Dealership Rating

Employee Rating

Great Experience. Friendly, competent employees. Good Scheduling. Would go there again. Have bought 4 vehicles from them. Friendly, competent employees. Good Scheduling. Would go there again. Have bought 4 vehicles from them. More

by DWILKINS9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith , Angela Fox

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Jan 19, 2026 -

Northern Neck Chevrolet responded

We appreciate your business and kind review. Let us know how we can assist you with any of your future automotive needs.

January 06, 2026

Dealership Rating

Employee Rating

Easy to work with. Knowledgeable sales people, very friendly atmosphere. Best money for my trade in. Knowledgeable sales people, very friendly atmosphere. Best money for my trade in. More

by PTHOMAS6

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith

Report | Print

Jan 19, 2026 -

Northern Neck Chevrolet responded

Thank you so much for choosing us for your vehicle purchase. Please don't hesitate to reach out if we can help with any future service needs.

December 25, 2025

Dealership Rating

Employee Rating

This dealership has a warm and friendly atmosphere with an awesome team. I recommend them to family and friends. an awesome team. I recommend them to family and friends. More

by CYNTHIASYDNORJONES

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith

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December 09, 2025

Dealership Rating

Employee Rating

I love my experience when all the next Chevrolet like working with people that have known you for years and know what you like they make you relax. It was like going to grandma’s house and you really enj working with people that have known you for years and know what you like they make you relax. It was like going to grandma’s house and you really enjoyed it. More

by fayepumpkin

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith , Angela Fox, Tom collins

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Dec 11, 2025 -

Northern Neck Chevrolet responded

We're delighted to hear that you love working with our team and appreciate the personalized service you received. Your comment about feeling like part of the family and relaxed truly made our day! We'll pass along your compliments to everyone. Thanks again for choosing us, and we can't wait to welcome you back for your next Chevrolet!

December 02, 2025

Dealership Rating

Employee Rating

Top notch service and responsiveness. Alex worked hard to find me the right vehicle at the right price. Alex worked hard to find me the right vehicle at the right price. More

by sandythomas970

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith

Report | Print

Dec 08, 2025 -

Northern Neck Chevrolet responded

Thank you so much for the fantastic review! We are delighted to hear about your positive experience with Alex and our team. We appreciate your business and look forward to seeing you again!

December 02, 2025

Dealership Rating

Employee Rating

Was a very easy process from start to finish with no pressure to buy. Alex in sales was excellent to work with! pressure to buy. Alex in sales was excellent to work with! More

by jimamy.carter

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Dec 08, 2025 -

Northern Neck Chevrolet responded

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced an easy, no-pressure process from start to finish. Providing a comfortable and transparent buying experience is exactly what we strive for. We’re especially proud that Alex provided you with excellent service. He is a valued member of our team, and we will be sure to pass along your kind words to him directly. We appreciate your business and hope you enjoy your new vehicle!

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