413 Texas Ford Service Centers
I just completed the first service on my new Explorer and - Philip_Alber
I just completed the first service on my new Explorer and was very pleased with the provided to me by my Service Advisor Lorraine Smith. Thanks Lorraine
Well here I am again - just looking for the right words - johnrobertdavis
Well here I am again - just looking for the right words to describe my favorite new car dealership. It really is interesting how you guys just blow away the Ford Dealership in my home town. I keep trying to figure out how it is that they are able to stay in business when you guys are the competition!!
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Director
The service is always amazing and the staff is very - JTHAIRSTON58
The service is always amazing and the staff is very knowledgeable and professional. There is nothing left to say.
The dealership resolve my issue with my F 150 truck and - Michael 5353
The dealership resolve my issue with my F 150 truck and was satisficed with the repairs..
Nice and professional Nice and professional atmosphere - Brandypsmith
Nice and professional Nice and professional atmosphere and employees. Convenient location. Convenient appointment times and quick turn around.
Parts Specialist
Fast check in. - kirlou011808
Fast check in. Able to repair in a couple of days after diagnosis. Part in stock.
I have purchased 4 vehicles from planet ford . - BGUERRERO94
I have purchased 4 vehicles from planet ford . I have always had great success with all the vehicles and great service. Thanks for everything
Shop Foreman
They were really kind, and very upward, I was asking - sauronicolas1
They were really kind, and very upward, I was asking questions during the process and they explain it to me without getting bother. Very kind people and good team as well.
Parts Manager
Parts Advisor
I'm a return customer to AutoNation Ford Collision in - alfadam36
I'm a return customer to AutoNation Ford Collision in Fort Worth and it's because of the impeccable work they do. On my last visit my repairs completed on time and I was kept informed often. The customer service is awesome and the service advisors especially Elizabeth Baxter are the best. Thank you so much my car looks fantastic
Deborah was very professional in organizing the initial - whljrtx
Deborah was very professional in organizing the initial review of the work needed and Jaime got the work done beautifully, and on time, at a fair price. Thank you Deborah and Jaime.
Donna was exceptional on keeping me updated on status of - Gym Girl
Donna was exceptional on keeping me updated on status of my vehicle. Thoroughly enjoyed working with her and thank you for taking good care of my car. Feels like new again!
Great great great great great great great great great - TommyT
Great great great great great great great great great great great great great great great
Dropped the car off and they did everything that was - Lety
Dropped the car off and they did everything that was needed. It was a quick service and they even delivered the car back that same day! Great service!
Thank you Chris the service advisor. - Mr J
Thank you Chris the service advisor. Very helpful and always professional. He's the reason while Id do business her again. I don't want to work with Karen. She needs restraining and not professional or helpful. Service technician miss the panel assembly when finishing my truck. There was a easily noticeable opening in the dash panel above the driver console. Chris said he would help to get it corrected. Also wanted to thank Tai. Big Thanks for the help with the loaner vehicle Tai.
I bought my Ford Escape at Five Star Ford NRH and the - deborah.s.harmon
I bought my Ford Escape at Five Star Ford NRH and the entire staff has been professional and kind and have gone above and beyond from oil changes to repairs and correcting an issue with my warranty!! A special thanks to Ron Baron for updating me daily and providing a loaner while everything was being taken care of!! He was so kind and professional!! Also a special Thanks to MM Ross for taking care of the warranty and repairs and showing me I really can trust them to make me a Very Satisfied customer!!! I also want to thank Nick Hernandez for always doing a great job taking care of my oil changes and his kind and professional personality! I cannot express enough how happy and blessed they made me with my recent repairs!!! THANK YOU!! I can’t Forget to mention the ladies at the front desks and their kindness and of course the complimentary cookies!! And thank you to Johnny and all the mechanics that worked hard to make sure everything was repaired!! I highly recommend Five Star Ford in North Richland Hills, TX
Service Drive Manager
They are great to work with and always do their best to - sandra.mccoy1951
They are great to work with and always do their best to assure you get what you want or need.
I had a very smooth experience with AutoNation Collision - Stanley.anysia
I had a very smooth experience with AutoNation Collision Katy West. The kept me up to date in a timely manner. No complaints whatsoever.
Very helpful with painting on new truck. - Wmwoods58
Very helpful with painting on new truck. Service coordinator especially helpful and friendly. Very helpful.
Joey is excellent. - mason.weber
Joey is excellent. We are an oilfield company and have multiple vehicles to service. We always makes us a priority to figure out what needs done and get us serviced as quickly as possible. I always go through him for all of our vehicles.
Richard Robertson is great to work with in service. - Tigger11
Richard Robertson is great to work with in service. He is efficient and provides updates in a timely manner. The quality of work is great. Thank you
Fixed Operations Director
The service was preformed quickly and cleanly. - barnardscropcare
The service was preformed quickly and cleanly. I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn.
GM Service Advisor
Service Manager
My representative did a truly amazing service at - FRANKLIND7425
My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.
Today was my 5th month with my Bronco and first - pronger1970
Today was my 5th month with my Bronco and first maintenance visit. I thought sales and finance were great, David and the maintenance side were just as great. David got me in and out in no time. Five star ford Dallas is thee dealership!!
Fleet/Performance Service Advisor
Accessories Manager
Good service and I they kept me informed about what - Gabriela Rangel
Good service and I they kept me informed about what services my truck needed and the price for each of the things
Super convenient, very professional, extremely fast, our - Jonberk12
Super convenient, very professional, extremely fast, our new starter was installed and completed as scheduled in less time than I could have done the job.
Great Service. - jerryspaint_bodyshop
Great Service. We always take all of our diagnostic issues to Brinson Ford and they have always resolved them. We are always satisfied with their quality work. Thank you Brinson Ford!
Parts Specialist for Auto & Powersports
This is an amendment to a negative review I gave for poor - aggravated F-250 owner
This is an amendment to a negative review I gave for poor service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decided to write a review here just to vent. After the review the general manager of the dealership (Brian Weiss) and I talked and he has totally improved my situation and attitude. They are taking care of my service needs while picking up and returning my F-250 to me.
RACHELLE you are the best it’s always excellent customer - maggie
RACHELLE you are the best it’s always excellent customer service including communication that’s very important in returning my vehicle to me as soon as possible.
She is a wonderful person to have worked with and she is - Bucpride13
She is a wonderful person to have worked with and she is a great asset to the ford community
Easy to setup an appointment. - 611jeddah
Easy to setup an appointment. Technician was on time and got right to work repairing my vehicle. Very knowledgeable mechanic, got the job done ahead of schedule. Made sure everything was done and clean. I will use them again.