72 Texas Lincoln Dealers

Big had the best integrity, being very transparent with - BigOcc

Big had the best integrity, being very transparent with all the numbers from the start of the sale to the end of the sale. He made my time feel valued and respected, being very transparent with all the numbers from the start of the sale to the end of the Sale. He made my time feel valued and respected and I will send him all my family colleagues and anybody I know who is looking for a Ford or Lincoln.

Prompt updates and service completed timely waiting area - jnleeper

Prompt updates and service completed timely waiting area is clean and they have water and coffee

Can always count on the service department doing a great - CL

Can always count on the service department doing a great job. Service writer is knowledgeable, helpful and friendly.

Great place to work with and Brad was awesome and - AGGIECHRIS89

Great place to work with and Brad was awesome and helpful. Thanks guys it was good

Kourtnee was great at helping us find the right used - karlacolwell

Kourtnee was great at helping us find the right used vehicle at a great price! Kourtnee was very helpful throughout the whole process.

Have always been prompt with service & keep me informed - Kittypuss

Have always been prompt with service & keep me informed if there are any delays. Jason Canady is the best.

This dealership is very modern, professional, customer - Danny Keating

This dealership is very modern, professional, customer focused and driven to customer satisfaction. My salesperson Frances Ramos exceeded all of my expectations and made my trip from out of state a very pleasant experience. Exceeding my expectations included picking me up at the airport, training me how to use the Navigator and even texting me that night to be sure I arrived home in Louisiana safely. Yes, Frances certainly exceeded my expectations.

My car buying experience was great. - mayberrypd299

My car buying experience was great. I accomplished what I set out to do which was buy a car and do so primarily over the phone so I was not subjected to normal dealerships tactics and spending 6 hours at the dealership going back and forth. The salesman (David M.) was fantastic and fought for me not against me. Super professional and attentive to my requests. With everything completed I got a phone call things were approved and ready and upon arrival I was in and out in less than one hour which was great. Highly recommend David and the staff.

This was a quick and easy process through Bayway. - paigelstafford

This was a quick and easy process through Bayway. They were quick, respectful and walked me through the features of my 2026 Nautilus before I drove off the lot

I bought a Lincoln Navigator and Brandon who is Kaspers - hawkinsaj40

I bought a Lincoln Navigator and Brandon who is Kaspers assistant was the BEST!! He was very professional and took the time to show me how the electronics functioned and got me set up with everything. It was well after his time to leave for the day and he didn't rush to leave he made dure i was food with everything. Kasper followed up with me the next day to make sure I was satisfied with my purchase with a video(impressive). North Park Lincoln is definitely the BEST IN THE BUSINESS! I would recommend them to everyone!

Great costumer service. - apanders1969

Great costumer service. " Shout out to Noha " friendly and professional. The service was fast and informative.

Piotr and the sales manager that worked with us were - Christin Tidwell

Piotr and the sales manager that worked with us were great. We were in a difficult situation, and they helped tremendously.

Excellent salespeople. - vstacy1

Excellent salespeople. They were informative and helpful. I meet the general manager, and he is interested in customer service and honest pricing. For any future car purchases...I will return first to David McDavid.

Amazing mobile service! - ethantomplunkett

Amazing mobile service! Very great communication. I’ll never used a drive to service again for oil changes!

Ease to deal with and given all information on the - james p stratton

Ease to deal with and given all information on the vehicle with past owner history.

looking to make a trade from a 2025 chevy Z71 silverado. - “we can always say no. to how can we say no.

looking to make a trade from a 2025 chevy Z71 silverado. just had too many things we did not like. plus it had a small dent and some hail. and we really knew it would not be a financially smart move to trade after 16 months of owning. but we wanted to get back into a Ford Lariat F150 We Live in Big Spring., they had two on the lot and showed no incentives. Looked at Lubbock. did not see much. Lamesa was very few to choose from. Stanton had some and good incentives. We choice San Angelo Jim Bass. We have been there many times in the past, had some good options but always ended up somewhere else. We go figuring and buying but always want solid clear numbers. How much for trade in a how many incentives. bottom line is how much will we finance. Called up the deal ship and asked for a salesman. Anthony answered the call. Explained the situation to him. He told us to give him a call on the way and he would have some pickups to choose from. we had 5. a couple had 10000 off from 71 or 72000 We had two the exact color my wife was looking for. and we chose the one without the sun roof. all this within the first 10 minutes of arriving. while we were chiding and test driving it Anthony had our trade in analysised. Came in set down. they came with 1st offer and we did not like it. Was figuring on walking. Anthony came back the next offer was right on. worked the numbers between lower intrest rate a nd less incentives to more incentives and more intrest rate. 0.9% for the 48 months. we took the %4.95 with a $9000 incentive and paid some down on it. was asked about different warranties and plans for free oil change and etc. we declined all extra warranties. signed all paper work, drove new pickup home all in about 3 hours. Anthony worked like a mad man, but was always very pleasant and accommodating. professional. We left very satisfied and content. We all prayed for sheild of safteynfor both vehicles. All the time Inwas there Inwas figuring on saying no! . But the staff and everyone read us like a book and did not give us that option. Thank You Jim Bass Ford.

Everyone was very nice. - Becky

Everyone was very nice. I liked Luis first let us test drive by ourselves.. Then I think her name was Ashley finished our paperwork. Izzy at sales made it super easy and explained everything to us

Great service and experience. - marco.a.garcia3789

Great service and experience. Our salesman was Mr. Chris Garcia who was a true professional and kept everything real during our experience at the dealership. Would strongly recommend Sames Ford when shopping for a truck. We love our New F-150 XLT 4x4.

It is a pleasure doing business with Tipton Ford. - frvaverek

It is a pleasure doing business with Tipton Ford. They are positive and professional and very accommodating.

Terrible dealership. - mtjbrant43

Terrible dealership. Be very careful of what you’re getting before signing paperwork. I was sold a car that had been wrecked but that wasn’t disclosed until after final funding and paperwork was signed and done. Repair work was done horribly and now to have it fixed right is gonna be all on my dime. They refuse to do anything about it after trying to sell me another car for 20 thousand more dollars! Never again will they be used for anything

I have 3 ford vehicles 1ka LINCLON. - fred.timmons

I have 3 ford vehicles 1ka LINCLON. Ford is My go to vehicle. I have always trusted my deal ship because I have always had a good working relationship Mager Oscar Sanchez. He always under. Stood what I needed to. Get fixed. It's very hard to trust some one that is not some one you each day .He earned my trust.. Now he is no longer there ,that he had be transferred. I believe as a customer The owner or manager made a large mistake in doing so. I'm just a customer with 3 ford vehicle's that has spent thousands of dollars at Case Ford. I'm very sorry he no longer there.

The four starts are more for James in sales since we did - Windygale

The four starts are more for James in sales since we did not end up purchasing a vehicle there. I will say that the wait was too long - no amount of free drinks and snacks can fix that, but James was professional yet friendly, and he was knowledgeable and took the time to show us many of the features on the pre-owned vehicle that we test drove. He also kept in touch with us over the next few days and let us know of other vehicles were available. Unfortunately they did not have what we were looking for in the time frame we had, and the finance people didn't seem to care if the sale was made, so we purchased elsewhere. We would still recommend James in Sales, but I'm not so sure about the rest.

I genuinely loved the vehicle and intended to buy it, but - Trinity

I genuinely loved the vehicle and intended to buy it, but walked away because of the customer service. My salesperson started out respectful, but after I had to leave unexpectedly for a family emergency, his demeanor completely changed. From then on, interactions felt irritated, dismissive, and pushy. I promptly provided every financing document requested, yet was later portrayed as uncooperative. I also felt judged by comments about my income. Despite repeatedly asking to review my financing options remotely before returning, I never received my numbers. I ultimately walked away from a car I genuinely wanted. Very disappointing experience.

We just recently had a repair using our extended - Debbie Ammons

We just recently had a repair using our extended warranty. We worked with Caleb and he was awesome keeping us informed all through the process. He was able to get everything covered and repaired swiftly. We appreciate that attentiveness to our situation and getting our truck back to us quickly. We love dealing locally and they have earned my business!!!

Aaron has been great to work with and always takes good - José h

Aaron has been great to work with and always takes good care of my 2024 F-150 Raptor. He’s professional, responsive, and keeps me updated throughout the service process. I really appreciate his attention to detail and making sure everything is taken care of. Definitely recommend Aaron and Sewell Ford!

We are from south Texas and we were in Mount Pleasant - Carlos L Garcia

We are from south Texas and we were in Mount Pleasant visiting my son . As we were getting ready to head south our air conditioning on our 2023 expedition started to act up and only blow hot air . 3:00 pm on a Friday and 500 miles from home and heater on full blast would have been an unbearable drive. We rolled in to dealership and I must say I have never been treated better. They took it in and worked their magic and an hour later we had cold ac and vehicle was fixed . I know its under warranty and however we bought our vehicle in south texas . They could of easily said we are busy come back Monday however they went above and beyond. I offered to pay or sign whatever and they said its all been taken care of. This dealership was a blessing and will see us again when we are in need . THANK YOU ELLIOTT AUTO GROUP SERVICE DEPARTMENT

xxxx near impossible to get someone to return a call in - louden11

xxxx near impossible to get someone to return a call in service department. Horrible customer service.

I want to start by saying that I genuinely love the - joshuabotello933

I want to start by saying that I genuinely love the Lincoln brand and my vehicle. My frustration is specifically with the service department at Hooks Lincoln, not Lincoln itself. I scheduled an appointment for Friday, February 20, 2026, and dropped my vehicle off the evening prior on Thursday, February 19, 2026, for recall work. At the time of scheduling, I was assured the vehicle would be completed by Saturday afternoon, February 21, 2026. Based on that commitment, I arranged my schedule accordingly. However, on Saturday afternoon I was informed that my vehicle would not be ready until Monday, which created major issues for my family since I rely on my vehicle to take my kids to school and manage daily responsibilities. Being told by James Perryman (Service Advisor) at the last minute to simply get a rental for Monday was frustrating, especially since rentals are rarely available through this dealership. This situation is particularly disappointing because of my previous experiences here with Chris Moran (Service Manager). During an earlier visit, my vehicle remained at the dealership for nearly two months. During that time, I had to pay out of pocket for a rental vehicle for an extended period due to the lack of available loaner or rental support from the dealership. The first time I brought it in, I still had warranty coverage and raised several concerns, but I felt those issues were not taken seriously or fully addressed. When I returned a second time for warranty-related problems, I ended up paying out of pocket for repairs that could have potentially been covered had the concerns been properly handled during the initial visit. Throughout these experiences, I have consistently struggled with a lack of proactive communication, limited urgency, and no reliable loaner or rental options to support customers while their vehicles are being serviced. As a customer, I expected a higher level of customer care and initiative from a dealership representing a premium brand. At this point, I no longer plan to bring my vehicle back to this service department, even if that means driving further to another Lincoln dealership for service. I hope management takes this feedback seriously and reaches out to address these concerns directly. I would welcome the opportunity to discuss a resolution and see improvements made so future customers receive the level of service expected from a premium dealership.

This is the third vehicle we have bought from the - clfgillett

This is the third vehicle we have bought from the dealership. We love the service we get from them. I plan on buying another one in the near future and will use them again. I highly recommend this dealership to anyone looking to purchase cars, SUVs, or trucks. This is by far the best dealership we’ve dealt with.