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West Point Lincoln

Houston, TX

Overview
Reviews
Vehicles
4.8
263 Reviews
Call Dealership (346) 536-8778
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11666 Katy Freeway

Houston, TX

77043

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Showing 264 reviews

October 07, 2026

The staff at West Point Lincoln are very friendly. Excellent service. Megan is wonderful in helping you as soon as you arrive-she go beyond to assist you. More

by Mitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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October 07, 2026

Arthur Garza helped relieve my stress, when he explained what the warning light meant on my screen! Thanks Arthur More

by brookshiregirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
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October 01, 2026

The service is great and the staff are wonderful to work and deal with, definitely recommend Westpoint Lincoln for your services and vehicle purchases, More

by United homes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel khafipour
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Oct 06, 2026 -

West Point Lincoln responded

Hello, thank you for your fantastic review! We're thrilled to hear you had a great experience with our staff. Your recommendation means a lot to us. We look forward to serving you again at Westpoint Lincoln for all your vehicle needs!

September 24, 2026

Our service advisor, Dylan, kept us informed every step of the way. He went to bat for us with Car Shield. That was an astronomical feat. More

by caltman29
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Print
Sep 25, 2026 -

West Point Lincoln responded

Hi, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Dylan provided exceptional customer service. We look forward to serving you again in the future.

September 24, 2026

The people at the dealership were very courteous and professional. Purchasing the vehicle was a pleasant and efficient transaction. More

by billyrichard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Seddiki, David Le
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Sep 25, 2026 -

West Point Lincoln responded

Hi, thank you for your kind words! We're delighted to hear that your vehicle purchase was a pleasant and efficient process. Enjoy your new ride!

September 22, 2026

When I walked in, I expected competent, efficient and professional service, and that is what I received. More

by cmallett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Arturo Garza
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September 18, 2026

The service was great, arrived at dealership late but no problem took my vehicle to the back and was on the loaner in less than 15 minutes, very polite and informative about the process, had several recalls More

by rickbishop.rb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember employees name but he was awesome
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Sep 23, 2026 -

West Point Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 17, 2026

The work done on my car was great. Never can tell It was in a wreck More

by doug_terryjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al in body shop
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Sep 22, 2026 -

West Point Lincoln responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at West Point Lincoln. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2026

Great sales person. Very willing to help me with this new technology. Thank you for all your hard work to get close to my y. More

by jwarren760
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Williams
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Sep 13, 2026 -

West Point Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2026

The service representative and mechanic provided excellent support during my vehicles recent maintenance and repair visit. Check it was quick and simple. The team called me to provide updates on s More

by elamarj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Garza
Print
Sep 14, 2026 -

West Point Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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