Gene Messer Ford of Amarillo
Amarillo, TX
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We were very pleased with the service we received the only thing I would suggest is to communicate with the customer better about the time frame regarding the appointment time especially when customer is only thing I would suggest is to communicate with the customer better about the time frame regarding the appointment time especially when customer is an out of time customer. Also a borrowed vehicle would be greatly appreciated to run to doctor appointments. More
Had a great experience with the service department. Came in for a new battery for my vehicle and was out in under an hour. Noah in the service department took care of me and got me in and out fast. Came in for a new battery for my vehicle and was out in under an hour. Noah in the service department took care of me and got me in and out fast. More
I made an appointment, a week in advance, to get an oil change. I was at my appointment a few minutes early and was quickly helped. The downside was that it took over 2 hours for an oil change, even change. I was at my appointment a few minutes early and was quickly helped. The downside was that it took over 2 hours for an oil change, even with an appointment. So, what is the advantage of having an appointment? Very disappointed. More
I called the dealership and was able to get an appointment today. When i arrived, i was taken care of in accordance with my scheduled time. Noah is my service rep. He is knowledgeable, professio appointment today. When i arrived, i was taken care of in accordance with my scheduled time. Noah is my service rep. He is knowledgeable, professional, polite and listens to me explain the car issues. They performed an inspection and i was emailed a diagnosis, along with other findings and prices. I was able to accept or decline services online. My car was repaired and returned to me later the same day and at a reasonable price for a dealership. Very happy with Noah and the service i received. More

