16 Texas Lexus Dealers

Super easy transaction buying our leased RX350. - GREG.HUGHES

Super easy transaction buying our leased RX350. Tim helped us on his day off and Judy in finance is top shelf!

Dawn Betrus is the best. - DFWGuy

Dawn Betrus is the best. Highly recommend you ask for her. There is a reason she’s the top salesperson

Very helpful dealership. - Lexus2023

Very helpful dealership. Eric helped us and pulled a list of the Sewell inventory in the area/state that had type of preowned SUV we was looking for.

Noe Hernandez and Sergio Carranco were excellent to work - rgmorales

Noe Hernandez and Sergio Carranco were excellent to work with and I would recommend them highly to my friends.

Familiar and seamless transaction as expected from Park - Little Shana

Familiar and seamless transaction as expected from Park Place. Thank you Jolly for your expertise moving forth with my 2nd Lexus RX purchase. Experience makes a difference and I will definitely be back when it is time to do it all over again!

Mike Moore is an excellent salesperson to work with! - —

Mike Moore is an excellent salesperson to work with! He's accessible, patient, quick to respond, flexible. It would be hard to go to someone else for a Lexus in the future.

The dealership is great but needs to get together with - ywilmore

The dealership is great but needs to get together with service I brought my car in for service in September came back in November to replace a tire but during that service they do a inspection about everything that sent me needed to be done was done in September so they don’t keep history on what’s has been done it really made me think that the job wasn’t done in September for you to see that on today needed to be done from now on before I get my car back I would love a supervisor to check my ticket because today I was not satisfied with the performance today was Josh service advisor my service advisor is Jose Gutierrez he act like he cares when you bring and pick it up just asking not just for my car or any car come through service show the history especially if it’s just been a month so again I would like to know if anything was done in September not after I brought it to their attention I spent over 3000 for the service you all say was render in September

The service department representatives are always - Alg1957

The service department representatives are always courteous and attentive to the customer. This is my second vehicle with this dealership and I am very pleased.

I would like to say that my service advisor (Adam) was - Kennedy

I would like to say that my service advisor (Adam) was very helpful, friendly, knowledgeable and professional! Kelly, the parts manager made sure that my parts were ordered and made my appointment for me to have them installed. Kelly is an asset to Lexus and he definitely knows how to treat Lexus customers. I have been to many dealerships and purchased over 137 cars. The Lexus staff stands out when it comes to customer service. Customer service is extremely important and they have proven that they know how to treat their customers. Kudos to the Lexus staff! Amazing customer service! Keep up the good work. Kennedy Christopher, CESE

Purchased my first Lexus at Lexus Dominion in 2017 and - LindaPoet

Purchased my first Lexus at Lexus Dominion in 2017 and have been so happy with all aspects of their service since. Our car was totaled in an accident and we went straight to this dealer for a replacement. Mike Hagee not only found us a perfect replacement but he and Griffen Lev also provided such kind and detailed service for us. Frank Jiang took care of all the financial aspects. It was a wonderful experience all the way around! I know I can call on any of them if I have a need with my car!

adrian was very nice . i will take my car there again for... - pfostercsfcu

adrian was very nice . i will take my car there again for service. it was in and out in a timely matter thank for the help

Purchased an LC500, Lexus’ flagship vehicle. - mucks

Purchased an LC500, Lexus’ flagship vehicle. Considered a C8 Corvette but I didn’t want a Cobalt level of service. I figured Lexus would have a nicer service experience, which is important to me and a strong consideration when selecting a car. I had an issue getting my rear windows of the convertible to go up two days before family was scheduled to arrive and I wanted them to enjoy the car. Only had the car 3 months. It’s 40 mi round trip to get there and the service agent turned me away! They were apparently backed up after Christmas. What’s the point of buying the flagship car if not going to get a flagship service? I drove away and stopped at a gas station. First time buying a car at this caliber but this didn’t feel right and I was regretting my purchase decision. I drove back from the gas station and Don helped me out. He tried to connect me with my original sales agent but she was unavailable. Don helped me out regardless and connected me with Kristi in service. She helped me out, had my issue fixed and I was on my way in no time. The first service agent didn’t even troubleshoot the basics, which was apparently all that was needed. I’m hoping it was just a bad employee and not a proper reflection of a typical service experience at this dealership. Time will tell. Going to Kristi from now on - she was great. Thankful to Don as well for being a solutions type of guy. Family got to enjoy the car with their grandson in the rear seat with windows up in cold weather.

So … a bit confused. - Steven W

So … a bit confused. Interested in a new Lexus (would be our third) to replace our current Lexus. This is new Lexus dealership (Fox Lexus of El Paso) to me as we relocated to Las Cruces for retirement. Initially visited dealership last week … primarily to ensure our golf clubs would comfortably fit in the trunk of ES 300h sedan. I previously did a build on Lexus website (base model with some nice upgrades, etc.) … but learned from Sales that Lexus doesn’t build that set-up and it can’t be special ordered (dealerships are just allocated cars, etc.). OK , so let the salesperson (C. Morales) who approached me on my first visit know I would be fine with the 2025 Lexus ES 300h “Luxury” model which would get me the upgrades I wanted but at additional MSRP of $5K. Issue is I’ve sent C. Morales several communications (email and text) … one email to alert him that although not on my build list … I would be fine with the Triple Beam LED headlight upgrade if the car had all my other preferences. No reply to email … so was concerned it could have gone to a spam folder. So next day sent Text to his cell phone asking him to confirm that he did receive that email with my update. NO response to that Text. I waited over 24 hours and still no response. So today sent follow up Text indicating “Please respond to my communications if you want me to purchase my new Lexus from You. Zero response. I’m being completely “ghosted” by this Salesperson!!! Never experienced that in a sales environment? At this juncture, DONE with Mr. Morales. Question is are we done with Fox Lexus?? Guess that depends on if and/or how they respond.

We purchased a new RX350 Hybrid this year from North Park - txsaggie94

We purchased a new RX350 Hybrid this year from North Park Lexus RGV. The dealership was immaculate. The process was simple and the entire staff was friendly and professional. They made sure that we were well versed on all of the bells and whistles in the car. We shopped five of the southern dealerships as they were equidistant to us, and North Park RGV offered the best deal while also seeming to communicate the best. They will be at the top of my list when shopping again.