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Park Place Lexus Grapevine
Grapevine, TX
2,491 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 06, 2026
I purchased my MDX from Park Place and repeatedly sent messages updating them about problems discovered shortly after the purchase. Unfortunately, none of my messages received a response, which has been v messages updating them about problems discovered shortly after the purchase. Unfortunately, none of my messages received a response, which has been very disappointing. More
by Jonathan Rivera
Employees Worked With
McKensie Goodman
October 05, 2026
Do Not, I Repeat, Do Not purchase the windshield warranty on a new or certified used vehicle from Park Place Grapevine Lexus. Going on 5-months now, and for one excuse or another, new windshield still has no on a new or certified used vehicle from Park Place Grapevine Lexus. Going on 5-months now, and for one excuse or another, new windshield still has not arrived for installation. Now I am worried about the extended warranty we purchased if something covered breaks. More
by Ken McPherson
Employees Worked With
Jason Gathright, Arturo Vargas, Abraham Sotomayor
September 28, 2026
Terry song is very professional that what he do. We are very happy with his service and recommendation for any friend and relative. We've been bought new car in the past from other dealer but this i We are very happy with his service and recommendation for any friend and relative. We've been bought new car in the past from other dealer but this is one of our best. More
by toanlesimple1974
Employees Worked With
Terry Song
September 22, 2026
I have been a Lexus customer for more than 20 years via this dealership. I have purchased 4+ Lexus cars from them. This dealer provides excellent service and professional maintenance for Lexus cars. this dealership. I have purchased 4+ Lexus cars from them. This dealer provides excellent service and professional maintenance for Lexus cars. More
by Hui F.
Employees Worked With
Kevin Cleveland
September 18, 2026
Recently purchased a GX 550 from Terry Song! The entire experience was fantastic and seamless. Definitely would go back to Terry in the future. The entire experience was fantastic and seamless. Definitely would go back to Terry in the future. More
by DG
Employees Worked With
Danny Cantu, Terry Song, Charles Owen
September 18, 2026
It was an easy and very pleasant purchase. Our sales representative was amazing from the very beginning and could not have asked for a better experience. Our sales representative was amazing from the very beginning and could not have asked for a better experience. More
by hernandez.e
Employees Worked With
Rob Herring
