Merrell Middleton
Merrell Middleton at Westside Lexus

Merrell Middleton

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
287 Reviews
4.9

287 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Languages Spoken

English English

287 Reviews of Merrell Middleton

April 26, 2026

Dealership Rating
Employee Rating

Dear Merrell Middleton: Thank you for your excellent job! You are very professional and care about your clients! More

by nmariastas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2026

Westside Lexus responded

We’re proud to have professionals like Merrell on our team. Thank you for choosing Westside Lexus!

April 06, 2026

Dealership Rating
Employee Rating

I am very pleased with the service and attention I received from both my salesman, Merrell Middleton, and from Sloan, who helped me learn more about how to operate the Blue Tooth GPS. I have recommen More

by DONNA47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2026

Westside Lexus responded

Thank you for sharing your wonderful feedback about our team, Donna! We truly appreciate your business and your recommendation. If you need anything else, please don’t hesitate to reach out. Safe travels from all of us at Westside Lexus!

March 13, 2026

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Employee Rating

Steve Machsnn is everything that you can ask for in a sales person. He took his time to show me little things in the car that I had no idea it had when I had another sales person. He just seemed like he More

by spudd0689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Dominic Thornton

Mar 13, 2026

Westside Lexus responded

We're delighted to hear that Steve went above and beyond to assist you, providing a thorough and patient experience. Thank you for choosing Westside Lexus and sharing your feedback. Safe travels in your new car!

February 04, 2026

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Employee Rating

Merrell was very attentive and knowledgeable as we were making our car purchase. The entire staff could not have been more helpful or professional. Will def be back to Westside Lexus as we purchased the ex More

by cfichtner1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Feb 05, 2026

Westside Lexus responded

Thank you for sharing your superb feedback about Merrell and our team! We are honored to have your confidence and business at Westside Lexus.

February 03, 2026

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Employee Rating

The dealership was super clean and very welcoming. I loved how all of our questions were answered, and everything was explained. Mr. Middleton was very efficient, and professional throughout the entir More

by Donald Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Feb 04, 2026

Westside Lexus responded

It's fantastic to hear you had all your questions answered and everything explained thoroughly, Donald. Thank you for choosing Westside Lexus and we will be sure to share this amazing feedback with Mr. Middleton!

February 02, 2026

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Employee Rating

Great customer service, thus far; hope to have a great relationship with this dealership during my vehicle tenure More

by ymerrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson, Sam Chau

Feb 03, 2026

Westside Lexus responded

We’re happy to hear you’ve had a great experience so far! Thank you for choosing Westside Lexus and for sharing such a great review!

January 29, 2026

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Employee Rating

Just ok, really. However, Merrell is good at what he does. Good customer experience there! More

by sunkanmitade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2026

Westside Lexus responded

Thank you for the wonderful feedback about Merrell's service! If our team at Westside Lexus can do anything to improve your experience overall, please let us know!

January 26, 2026

Dealership Rating
Employee Rating

Great service! All very professional and attentive. Mr. Merrell Middleton answered all our questions - He's very knowledgeable. I highly recommend Westside Lexus. More

by mom987640
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Jan 26, 2026

Westside Lexus responded

Thank you for your kind words and recommendation! We're glad to hear Mr. Merrell Middleton provided such knowledgeable and attentive service. We look forward to serving you again at Westside Lexus!

January 13, 2026

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Employee Rating

The people was friendly and professional. They spent time with me and answered my questions. Which meant a great deal to me. More

by flmfrank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Jan 13, 2026

Westside Lexus responded

We're so pleased you felt well taken care of by our team at Westside Lexus. Thank you for choosing us and for sharing your experience. Safe travels ahead!

January 13, 2026

Dealership Rating
Employee Rating

Merrill was very professionell . No pressure to make a decision .We were very satisfied with the West Side Lexus. More

by kmorf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2026

Westside Lexus responded

Thank you for the review! We're glad to hear Merrill was professional and pressure-free. It's feedback like yours that we appreciate most. See you next time at Westside Lexus!

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